MyLivingChoice

Watertown Health Care Center

121 Hospital Dr

3.5(64 ratings)

Watertown Health Care Center — photo 11 / 4

Quick Facts

Total units
112
Medicare rating
1 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
112

What Families Think

Reviews for Watertown Health Care Center are mixed, with several families praising kind, attentive staff and a clean environment, while one detailed report raises serious concerns about care coordination, staffing turnover, and facility conditions. Individual caregivers, including specific CNAs and nurses, are called out by name for compassionate care.

The Good

  • Staff described as kind and caring
  • Facility noted as clean
  • Specific staff praised by name for attentiveness
  • Family reports feeling reassured about loved one's care

The Bad

  • One detailed report cites confusion over transfers, laundry, and therapy
  • One report mentions no room phones included, food lacking
  • One report cites high staff turnover and low occupancy
  • One report references state violations, fines, and lawsuits

AI-generated from reviews and community data.

About Watertown Health Care Center

Watertown Health Care Center is a skilled nursing / long term care community in Watertown, Wisconsin. The community is licensed for up to 112 residents.

Families rate Watertown Health Care Center 3.5 out of 5 based on 64 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care

Skilled Nursing / Long Term Care

Need help deciding?

Tell us what you're looking for and we'll match you with communities that fit — free, and you choose who contacts you.

Help Me Choose

Reviews

3.5overall · 64 ratings combined

3.5★ on Google (64)

Mad Crafter

Jul 2026

via Google

I, like many, agree...run. When dealing with the center it is clear that they openly admit they are confused on everything. From how my spouse was transferred there, to pick up/drop off times, that they needed to do his laundry, therapy, sending in a doctor to address open wounds, etc. There are NO room phones included in the stay, bring your own. Food, if you get any, is lacking. Rooms are small and dated. They have, in a round about way, indicated to me that they have a line of lawsuits. Telling. Why they admit that is mind boggling. Check into the state findings as far as receivership, violations and fines. With any hope all state funding will be pulled. There's a reason they only have 1/2 capacity. Employee turn over is off the charts. Think before you send anyone there.

Alyssa Salas

Jul 2026

via Google

Very impressed with the care and professionalism of the staff. Clean facility and a warm friendly atmosphere!!

1Beastblox G

Jul 2026

via Google

My grandmother has been here, and every time I’ve come to visit I’ve had a good experience. The staff have always been kind and welcoming, and they treat my grandmother with respect. The facility is clean, and it feels like the employees genuinely care about the residents. Knowing she’s in a place where people are attentive and compassionate gives our family peace of mind. I’m grateful for everything they’ve done for her and would definitely recommend this facility.

Tanisha Patterson

May 2026

via Google

This is a great facility! The staff is Great! I love how they care for the patients! If you’re looking for a place for your loved one choose Watertown!!!!

michele laabs

May 2026

via Google

I am only being honest . We had some issues and I did reach out to a staff Benny and he has made a big difference but in places I feel there is never reviews on the good staff . Well my sister Brenda has had extreme health issues and they will be getting better however when I go see my sister Brenda there is a cna there that needs a award and I mean she is absolutely caring and loving CNA and I don’t want it to go unnoticed her name is sister . Thank you for taking care of my sister Brenda so well we truly appreciate you.i did forget to mention a nurse when I saw my sister at hospital tonight she told me I need to mention a nurse named Eunice and she said she always make sure she gets her blood sugar checked and meds on time so I also want to tell her Thank you also and let her she we appreciate her as well ..

Request information

Ask about availability, pricing, or a tour. Your details go only to Watertown Health Care Center — never sold or shared.

Frequently Asked Questions

What types of care does Watertown Health Care Center offer?

Watertown Health Care Center offers Skilled Nursing / Long Term Care.

Where is Watertown Health Care Center located?

Watertown Health Care Center is located at 121 Hospital Dr in Watertown, Wisconsin.

What do families say about Watertown Health Care Center?

Reviews for Watertown Health Care Center are mixed, with several families praising kind, attentive staff and a clean environment, while one detailed report raises serious concerns about care coordination, staffing turnover, and facility conditions. Individual caregivers, including specific CNAs and nurses, are called out by name for compassionate care.

Work at Watertown Health Care Center? Claim this listing to update photos, pricing, and details — it's free.

Nearby Communities

Other senior living options within 25 miles of Watertown.