MyLivingChoice

Warm Hearth at Home

100 Arbor Dr NE #108

5(1 rating)· Christiansburg average: 4.8

Warm Hearth at Home, photo 11 / 4

Quick Facts

Medicare quality
2.5 of 5 stars

Home Health Compare

Medicare certified
Since 2016
Availability
24/7 support including weekends and holidays
Specialized Programs
Hospice care tailored for veterans and dementia patients
Organization History
Nonprofit agency operating since 1974
Referral Requirement
Physician referral required to start services

What Families Think

Warm Hearth at Home is a nonprofit home health and hospice agency serving Christiansburg and the wider New River Valley, offering skilled nursing, therapy, personal care, and end-of-life support in patients' own homes. Review data is very limited, with only one posted review, but that reviewer gave a top rating.

The Good

  • 24/7 availability including weekends and holidays
  • Specialized hospice care for veterans and dementia patients
  • Nonprofit organization serving the region since 1974
  • Accepts Medicare, Medicaid, and private insurance
  • Sole reviewer gave a 5-star rating

The Bad

  • Only one review is available, so feedback is very limited

AI-generated from reviews and community data.

Warm Hearth at Home is a senior living community in Christiansburg, Virginia offering Skilled Nursing / Long Term Care. Amenities include Dietary Accommodations, 24-Hour Staff and Chapel / Religious Services.

About Warm Hearth at Home

Warm Hearth at Home is a home health and hospice care provider serving Christiansburg, Virginia and the surrounding New River Valley region. The organization delivers skilled nursing care, therapy services, personal care assistance, and hospice support to individuals recovering from illness, managing chronic conditions, or seeking end-of-life care in their own homes.

The agency offers curative, restorative, and preventative care through licensed nurses and therapists, along with hands-on support from home care aides for daily activities such as bathing, grooming, meal preparation, and light housekeeping. Hospice services include pain and symptom management, spiritual care through chaplains, bereavement support, and caregiver guidance for individuals with serious or life-limiting illnesses. Tailored programs address specific health needs, including specialized hospice care for individuals with dementia and veterans.

Warm Hearth at Home has been part of the New River Valley community since 1974, founded by Dutch immigrants Wybe and Marietje Kroontje with a nonprofit mission to enrich the lives of older adults. The care team includes nurses, therapists, home aides, social workers, chaplains, and trained volunteers who work to build ongoing relationships with patients and families. The organization maintains 24/7 availability, including weekends and holidays, to provide support and guidance.

Care is personalized through comprehensive assessments and individualized care planning developed with patients, families, and healthcare providers. The organization works to verify insurance benefits and accepts Medicare, Medicaid, private insurance, and private pay options where applicable. Physician referral is required for home health and hospice services. The agency serves Montgomery, Roanoke, Salem, Giles, Radford, Pulaski, Floyd, Bland, Wythe, and Botetourt counties in the region.

Types of Care at Warm Hearth at Home

Home HealthSkilled Nursing / Long Term Care

Amenities

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)

Community Amenities

  • 24-Hour Staff
  • Chapel / Religious Services
  • Medication Management

Activities

  • Religious Services

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Help Me Choose

Reviews of Warm Hearth at Home

5overall · 1 ratings combined

5★ on Google (1)

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Medicare Quality of Care

Warm Hearth at Home is a Medicare-certified home health agency (certified since 2016). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.

Quality of patient care

2.5 / 5

Medicare star rating

Services offered

  • Skilled nursing
  • Physical therapy
  • Occupational therapy
  • Speech therapy
  • Home health aide

What patients say

4.0 / 5 patient survey rating

  • Would definitely recommend the agency84%US 79%
  • Rated their overall care 9 or 10 out of 1089%US 85%
  • Care was given in a professional way90%US 89%
  • The team communicated well83%US 86%
  • The team discussed medicines, pain and home safety79%US 82%

165 completed patient surveys, 32% response rate.

Hospital outcomes

  • Discharged to the community77%US 80%Same as
  • Readmitted to hospital after discharge (30 days) (lower is better)4%US 4%Same as
  • Preventable hospital visits during care (lower is better)13%US 11%Same as

How patients did

  • Care started within 2 days of referral95%US 94%
  • Patients got better at walking or moving around81%US 83%
  • Patients got better at getting in and out of bed83%US 83%
  • Patients got better at bathing80%US 86%
  • Patients' breathing improved86%US 85%
  • Patients got better at taking medications correctly74%US 81%
  • Patients who had a fall with major injury (lower is better)2%US 1%
  • Patients with new or worsened pressure ulcers (lower is better)0%US 0%
  • Discharge function score met or exceeded expectations60%US 61%

Service area

Warm Hearth at Home reports serving 32 ZIP codes, including Blacksburg, Radford, Barren Springs, Bent Mountain, Bland, Check, Christiansburg, Copper Hill, Draper, Dublin and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.

Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 497733. National figures are the average across all certified agencies.

Frequently Asked Questions

What types of care does Warm Hearth at Home offer?

Warm Hearth at Home offers Home Health and Skilled Nursing / Long Term Care.

Where is Warm Hearth at Home located?

Warm Hearth at Home is located at 100 Arbor Dr NE #108 in Christiansburg, Virginia.

What do families say about Warm Hearth at Home?

Warm Hearth at Home is a nonprofit home health and hospice agency serving Christiansburg and the wider New River Valley, offering skilled nursing, therapy, personal care, and end-of-life support in patients' own homes. Review data is very limited, with only one posted review, but that reviewer gave a top rating.

Does Medicare cover care from Warm Hearth at Home?

Yes. Warm Hearth at Home is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 2.5 out of 5 stars.

Do I need a referral to use Warm Hearth at Home?

For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.

How can families visit Warm Hearth at Home?

Submit the Request Information form on this page to connect with Warm Hearth at Home and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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