This place is horrible, strongly recommend you don’t not bring anyone here you care about. People sit around miserable doing nothing. You can count on a group of 5-6 people sitting in one spot literally relaxing legs back reclined while there are patients that need tended too. Multiple patients not just one. They give the patients a bell to shake if they need something. There is zero urgency here. It’s a work environment for people who want to clock in, sit around, and do nothing for majority of the day to get a paycheck. I’m sure there are a few good employees but they need more than just a few. These are ppls loved ones they let sit in piss sit naked not shower for a WEEK and just L-A-Z-Y. There are much better places to take your loved ones while they recover. THE GOOD : There is a woman there that goes by the name of Katelyn. She is extremely helpful kind and caring. You can tell she is in the right field and enjoys helping others. She’s an angel and I hope she can recruit some of her friends or acquaintances like her. Thank you Katelyn, you are an awesome person and are greatly appreciated.
My husband entered this nursing home Aug 23; I pulled him out Sept 26.//Two-weeks after he had been admitted, ALL of his clothes were missing. 11-shirts, 11-shorts, 4-pj pants, 1 pair of pjs, 6-undershirts, 1-belt, half his underpants (~7-pair,) half his socks (~7-pair,) his new remote control for his tv, and his brush. His name was inside of, or on, every piece of clothing. Even the hangers were gone. I was told on Sept 12 that I would be reimbursed for his missing clothes; I didn’t have receipts for everything, which meant I wouldn’t get money for those items. I presented my receipts in Oct; ~$200 has not been returned to me yet.//The medical records did not contain everything that occurred, including emotional/ verbal abuse that he experienced from one CNA, which I reported to 3 different staff members, Including his social worker. the staff members didn’t look into the issue, didn’t call me back as they said they would, AND it’s not noted in the medical records. when I called to complain, the same CNA answered the phone. I asked her why someone would tell a man w/dementia that ‘if he didn’t like it there, he could go home.’ The woman said to me, ‘if you’re not happy with his care, you’re welcome to come and pick him up.” she lied when she gave me her name, which I asked her to repeat 3 times. That’s not in the medical records, nor did anyone investigate. when I got up there that afternoon, he had started packing, so I 100% believe it was said to him.//I couldn’t understand why the doctor wanted him to use a wheelchair on Day 2, when he walked into the facility when he was admitted. After reading the medical records, I discovered that they were only giving him half of his Parkinson’s meds at night, so he went 12-hours with half of his carbidopa-levodopa not being administered. Of course he couldn’t walk in the morning!//the night that I picked him up, I also found what could’ve been a melanoma on his toe. I took him to our dermatologist. it ended up being a blood blister. according to their notes, they do skin checks on Mondays. Our dr said if they had actually done a Skin check on Sept 23, the blood blister wouldn’t still be there on Thurs, meaning it had been there for a bit and it was not noted in the medical records.//I couldn’t get anyone to EVER call me back or answer an email, from the top down to the bottom - the people that really mattered - there was zero communication.//a nurse who I liked told me that my husband didn’t have dementia. IF that were the case, then I could’ve placed him closer to home (rather than 2-hours away. maybe he didn’t need a lockdown facility, except I have 6 neuropsych reports by 4 diff neuropsychologists that say he does have dementia.) she told me that he dressed himself every day, when I know he can’t dress himself most days. This is probably why he had the blood blister on his foot - because no one was helping him with his Socks. Being told to pack up if he didn’t like it there, and then being told that he didn’t have dementia, and that he could dress himself - those were my deciding factors in bringing him home. I wondered how they were treating him - expecting him to do things that he wasn’t able to do.//Right before we left the facility on the 26th, he had to use the bathroom. I told them when he was checked in that he could not toilet by himself. toileting includes the actual act AND the cleaning. when I helped him get his pants down, his underpants had streaks of poop, which means that nobody there was helping him wipe himself. I specifically told him that he could not do that particular ADL skill.//There are a couple of untruths in the medical records. I didn’t get the original welcome packet until Oct 5. I also never got a copy of the agreement that I signed on Sept 12-it took until Sept 30, and it was constant haranguing to get that, and the medical records. I’ve kept all my emails and their responses because I am complaining to the agency that licenses them.//wld not reimburse me for clothes that I didn’t have receipts for, all $$$. 220 in receipts: they sent me 163.
I put my mother here on August 1st 2019. Grant you, I was hesitant because of the age of building but the old saying don’t judge a book by its cover is true! The food is fabulous (like not just sometimes), in 30 days, haven’t met one grouchy staff and in fact, employee turnover seems low because everyone has years at this place. The activities director is above and beyond coming in to encourage her to participate. All of the staff genuinely cares. More people should write reviews because it seems unreal for how efficient this little nursing & rehabilitation facility is run. I picked my mom up for storm Dorian and she asked when she can go back to her room. That alone says our local nursing care is right here in our backyard for our loved ones.
