1 / 5Families describe Visiting Angels of Richardson as a responsive, personalized in-home care agency, with several reviewers specifically praising staff members like Mercy and Beau for clear communication and compassionate support. Reviewers highlight strong outcomes for dementia and Parkinson's care, and note caregivers becoming trusted, family-like presences. All available reviews are five-star with no complaints reported.
AI-generated from reviews and community data.
Visiting Angels in Richardson, Texas provides in-home care services for seniors, those with disabilities, and veterans. As an accredited and licensed home care provider, the company offers personalized, flexible support designed to help clients remain independent and age in place within their own homes.
The community's service offerings include assistance with activities of daily living such as bathing, grooming, dressing, and hygiene tasks. Additional support encompasses light housekeeping, help with administrative tasks, ambulation assistance using mobility devices, and transportation to medical appointments, pharmacies, grocery stores, and social outings. The company also provides specialized care for those with chronic conditions, post-hospitalization needs, and palliative and end-of-life care, with around-the-clock care available for clients with advanced illness, fall history, or other serious medical concerns.
Visiting Angels emphasizes a person-centered approach to care planning, conducting initial assessments to understand each client's specific needs and preferences. The Life Care Navigation program focuses on fall prevention, reducing hospital readmissions, and enhancing social and mental well-being. Rather than using standardized care plans, the company customizes services for each individual and maintains support teams available to assist both clients and family caregivers.
Operating since 1998, Visiting Angels serves Richardson, Plano, Garland, Highland Park, Allen, Farmers Branch, University Park, and surrounding areas. The company provides care to thousands of clients annually and was recently recognized by Forbes as one of the top five home care providers in the United States.
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Help Me Choose4.9overall · 113 ratings combined
4.9★ on Google (113)
Judah Tai
Dec 2025
Everyone at visiting angels has been doing a great job, my stepdad really enjoy the treats and gift they delivered for thanksgiving and Christmas. He has also bonded so well with his caregiver. It was really important to find a caregiver who knew how to manage if someone with Parkinson’s and we were able to find that with visiting angels. They help him with everything and even take him on car rides around the neighbourhood.
Jordan Perry
Dec 2025
I cannot say enough good things about Visiting Angels. From day one, Mercy has been incredible. Her coordination, communication, and organization are top-notch, and you can truly tell she cares about every single client. She makes everything run smoothly and always goes the extra mile to make sure our needs are met. The services are personalized around exactly what we needed, and that makes such a big difference. The caregivers at Visiting Angels are truly angels they’re patient, reliable, and genuinely compassionate. They go above and beyond in everything they do, and honestly, they feel like a blessing to our family. If you’re looking for a home care agency that actually listens, cares, and treats you like family, Visiting Angels is the place to go. Highly recommend!
Deanna Colby
Dec 2025
Our family has had a wonderful experience with Visiting Angels. From the very beginning, Mercy has been an incredible support system for us. Her communication is consistent, clear, and always timely. She makes sure we’re updated on any changes to the care plan or schedule, which has given us so much peace of mind. Caring for a loved one with dementia can feel overwhelming, but the services provided have truly made a difference. Mercy and the team have been compassionate, reliable, and attentive to our loved one’s needs. We’re genuinely grateful for the care and professionalism they’ve shown throughout this journey. Highly recommend!
Donna Gaston
Dec 2025
We chose Visiting Angels for extra help for me to be able to shop, run errands, and to have some much needed downtime. The staff is a pleasure to work with - very accommodating & prompt in responding to all we have requested. Our main home health aid is part of our family in addition to being part of our team! We have not 1 reason to regret our choice.
Debbie Knight
Dec 2025
Beau was so pleasant to work with & knowledgeable and made me feel comfortable from the moment I met him. He was able to provide the help and we needed with my mother and I am forever grateful to him and Visiting Angels for their advice and support. . I would highly recommend that you reach out to him for these difficult decisions none of us are ever prepared for.
Visiting Angels Senior Home Care offers Assisted Living and Independent Living.
Visiting Angels Senior Home Care is located at 331 Melrose Dr #145 in Richardson, Texas.
Families describe Visiting Angels of Richardson as a responsive, personalized in-home care agency, with several reviewers specifically praising staff members like Mercy and Beau for clear communication and compassionate support. Reviewers highlight strong outcomes for dementia and Parkinson's care, and note caregivers becoming trusted, family-like presences. All available reviews are five-star with no complaints reported.
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