1 / 5Families describe Visiting Angels of Eastern Idaho as a responsive, closely managed home-care agency where staff match caregivers to client needs and stay engaged with the family throughout care. Reviewers highlight the leadership team's personal involvement, flexibility with scheduling, and help navigating VA benefits for payment.
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Visiting Angels of Eastern Idaho is a home care agency serving Idaho Falls and surrounding communities with personalized in-home care for aging adults. The agency specializes in companion care, memory care, respite care, and elderly care designed to help seniors maintain independence and quality of life in their own homes.
The agency customizes care plans to meet individual needs, with services ranging from companionship to assistance with daily living activities. Visiting Angels assigns a dedicated caregiver or team of caregivers selected by the family, focusing on building meaningful relationships while delivering quality care. The agency adjusts services as clients' needs change over time.
Families receive 24/7 access to a personalized portal to view care notes from each visit, schedules, and other information. The agency maintains communication with families about their loved one's care and any concerns that arise, providing support even for those living at a distance.
Visiting Angels of Eastern Idaho operates two offices—one in Idaho Falls and one in Pocatello—serving communities from Rexburg to American Falls. The agency is actively involved in the local community through partnerships with the Alzheimer's Association, Rotary, Civitans, the Geriatric Forum, the Chamber of Commerce, and various senior organizations.
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Help Me Choose4.9overall · 33 ratings combined
4.9★ on Google (33)
Thel Casper
Feb 2026
I needed pre- and post-surgical home care for a family member on fairly short notice. Everyone I dealt with at Visiting Angels, from the office staff and management to our assigned care provider, was incredibly responsive, caring and professional. Their services took a significant burden off me and gave me the peace of mind that my family member would have the help she needed. Thank you!
Bralee Rhodes
Jan 2026
Truly care about their patients and families! They also go out into the community all the time and give back, in the most special ways! Don’t get me started on Aydri and Katie, they are so sweet, easy to work with, and care beyond words! This is a company that lives up to their name! Angels!
LARITA JARVIS
Feb 2025
The administrative staff is wonderful. Katie made sure to match us with a Visiting Angel who is a perfect fit. Our father is getting the assistance he needs and our mother is so grateful for the help she receives as a caregiver. The agency worked with us for over nine months to get approval through the VA to pay for their services and we've been delighted with the care Visiting Angels has provided over the past year. They are alwsys open to our feedback and cater to our specific requirements. We highly recommend Visiting Angels!
Brady Giles
Sep 2021
The team at Visiting Angels is amazing! From the top leadership to all the fantastic angels who do the caregiving, everyone treated my mother with respect and compassion. I was the family member organizing the days and times we wanted care for my mother. Katie and Sandy we amazingly helpful and went the extra mile to cover days on short notice. The angels of Visiting Angels took the time to listen and get to know my mother. I highly recommend this great team of caregivers!
Camille Carboneau Roberts
Aug 2016
I LOVE Visiting Angels! The management and administration is outstanding! The business model is an exceptional example that allows time for caring, compassion, and companionship. I’ve ‘employed’ several home care agencies to help with a family member and although there are different business models, the quality of care and service from Visiting Angels is a refreshing and is a superior approach to home care. In the 14 years, I’ve been the primary caregiver for my family member, I have never had the owner of the company providing services come out to meet my family member and spend time getting to know him, or continually following up to see how the quality of services are going. If there is ever a concern, they truly want to know and take immediate action to remedy it. Scott and Jake do a fantastic job matching angels to the client’s needs; however, the client gets to choose their caregiver. The quality and compassion of the Angels is AMAZING. Their schedules are flexible and they provide everything from one hour of service to 24/7 service. I’m so impressed by their professionalism and the range of services including housekeeping, exercises, meal preparation, hygiene, and willingness to conform to the client’s routine and needs to ensure their comfort and quality of life. I HIGHLY recommend Visiting Angels!
Visiting Angels Senior Home Care offers Assisted Living and Independent Living.
Visiting Angels Senior Home Care is located at 1970 E 17th St #201 in Idaho Falls, Idaho.
Families describe Visiting Angels of Eastern Idaho as a responsive, closely managed home-care agency where staff match caregivers to client needs and stay engaged with the family throughout care. Reviewers highlight the leadership team's personal involvement, flexibility with scheduling, and help navigating VA benefits for payment.
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