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Visiting Angels Senior Home Care — photo 11 / 5

Quick Facts

Veteran support
Offers dedicated home care assistance for veterans
Ownership
Locally owned and operated agency
Scheduling flexibility
Care plans adjusted for illness, injury, or travel

What Families Think

Families describe Visiting Angels in Carrboro as a responsive, well-run home care agency that keeps caregivers consistent and communicates proactively about their loved ones' needs. Reviewers repeatedly praise both the caregivers themselves and the administrative staff for attentiveness, flexibility, and follow-through.

The Good

  • Caregivers described as attentive, kind, and reliable
  • Administrative staff communicates proactively about changes
  • Low caregiver turnover reported by a longtime client
  • Flexible scheduling adapts to changing daily needs
  • Owner personally meets families to assess care needs

The Bad

  • No published pricing information available

AI-generated from reviews and community data.

About Visiting Angels Senior Home Care

Visiting Angels in Carrboro, North Carolina provides in-home senior care, delivering personalized assistance that allows aging adults to remain in the comfort of their homes. The agency is locally owned and operated by professionals invested in serving the senior community.

The agency offers flexible home care services tailored to each client's individual needs and schedules. Services can be adjusted as needed due to illness, injury, or travel, providing clients with substantial control over their care plans. Visiting Angels also serves the broader Chapel Hill, Durham, and surrounding Research Triangle Park area.

Staff members undergo thorough vetting, including background checks, employment verification, and reference checks. The agency's leadership emphasizes hiring only caregivers they would personally recommend to their own families. Many team members have personal experience with senior care, bringing both professional commitment and empathetic understanding to their work.

The agency specifically offers support for veterans seeking home care assistance. Visiting Angels operates on flexible scheduling that accommodates clients' routines and timeframes, distinguishing itself by offering greater control and customization than many competing agencies.

Types of Care

Assisted LivingHome Health and HospiceIndependent Living

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Reviews

4.9overall · 84 ratings combined

4.9★ on Google (84)

Julie Foley

Apr 2026

via Google

General was excellent at explaining services for Visiting Angels. All my questions were answered!

S Elder

Dec 2022

via Google

Visiting Angels was a tremendous resource for my mother and our family. As her needs increased, so did the amount of time we spent with the caregivers. Rachel, in particular, was super attentive and kind, always on time, and just a really great person. I would highly recommend Visiting Angels to any family who needs support in caring for their loved ones.

Angel J

Dec 2020

via Google

We have been using Visiting Angels of Chapel Hill for just over four weeks. Overall, our experience has been lovely! We needed someone to be with Dad for a half day each day to make sure he's eating regularly, taking his medication properly and using his walker (he has diabetes along with being a fall risk). Because Dad was also recovering from an infection, Dr. E. met with us personally to make sure that he understood clearly what kind of help we might be looking for. He is a very busy man so taking the time to go out to Dad's house (on a weekend no less!) seemed very kind and attentive. Beyond what one would expect from a business owner but not beyond what we should hope to get from a business owner. He is warm and thorough and also made himself promptly available to connect with me when I had additional questions one week after starting the service. Additionally, we have had a few different aides assisting Dad and he has felt comfortable with all of them. That is super important to our family so that has been a relief. Finally and not to be outdone, all of the office staff and schedulers have been on-the-ball and terrific! I have encountered staff in other businesses who seemed to not care or were inexperienced in how to manage an office properly, but that has not been the case here. Specifically, Nodia and Princess have been efficient and communicative and I have never felt like we were left roaming around in the dark trying to find our own way. I know many of my generation are trying to manage helping their parents while also raising kids and I am happy to say that this Visiting Angels has relieved much of our craziness!

Stephenie Joyner

Sep 2020

via Google

Several months ago, we engaged Visiting Angels to help care for my father. We have been very pleased with the caregivers and the service they provide. The administrative staff has also been excellent to work with, and they have kept us informed with any staffing changes and requirements in a timely manner. This was the first time we have used an organization like Visiting Angels, and although we were a bit hesitant to get assistance, my father had reached a point where he needed additional help during most of the day. We have been very pleased with the caregivers they have provided, and we have been especially pleased with the caregiver who spends the most time with my father (12 hours a day, 5 days a week). The caregivers have provided detailed information to us regarding how the day has gone, and they have continued to adapt their assistance to meet my father's changing daily meeds. Their care and concern has provided us great peace of mind. The Visiting Angels staff has also asked us for our feedback on the caregivers and has looked for ways to improve their services to my father. We highly recommend The Visiting Angels service. Although we don't have first-hand knowledge, it does seem that the organization treats their employees well. Because of this, there has been very little turnover in employees during the time we have used their service. This certainly speaks well of the organization. Barrett and Stephenie Joyner

Richard Glass

Apr 2020

via Google

Visiting Angels has taken great care of my grandmother. She is so elated to have wonderful caregivers that truly make her feel loved and appreciated. They go above and beyond to take care of their clients. I will indefinitely recommend this company to anyone needing proper care for their loved ones. We are so thankful!

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Frequently Asked Questions

What types of care does Visiting Angels Senior Home Care offer?

Visiting Angels Senior Home Care offers Assisted Living and Independent Living.

Where is Visiting Angels Senior Home Care located?

Visiting Angels Senior Home Care is located at 104 Jones Ferry Rd #A in Carrboro, North Carolina.

What do families say about Visiting Angels Senior Home Care?

Families describe Visiting Angels in Carrboro as a responsive, well-run home care agency that keeps caregivers consistent and communicates proactively about their loved ones' needs. Reviewers repeatedly praise both the caregivers themselves and the administrative staff for attentiveness, flexibility, and follow-through.

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