Michael Opielowski
Jan 2026
Our experience has been excellent. Very kind & thoughtful.
Visiting Angels Palmer
Maple Tree Industrial Center 21 Wilbraham St.
4.4(37 ratings)
Part of Visiting Angels · 602 communities · 4.8★ average
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1 / 5Quick Facts
- Ownership
- Locally owned by a single operator, Keith Jordan
What Families Think
An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Visiting Angels Palmer provides non-medical in-home care for seniors managing conditions like arthritis, diabetes, and Alzheimer's, with services ranging from personal care to companionship. Reviewers who used the actual care service described it as kind and thoughtful, though a couple of callers reported a rude or dismissive experience when first inquiring about services.
What reviewers praise
- Described as kind and thoughtful care
- Flexible plans for short-term or long-term needs
- Owner has geriatric nursing and hospital background
- Respite care offered for family relief
What reviewers flag
- Multiple reports of rude or dismissive phone interactions when inquiring
AI-generated from reviews and community data.
Visiting Angels Palmer is a home care agency serving Palmer, Massachusetts offering At-Home Care. Care is billed by the hour and no doctor's referral is needed. Families rate it 4.4 out of 5 across 37 reviews.
About Visiting Angels Palmer
Visiting Angels Palmer is a non-medical in-home care service in Palmer, Massachusetts, specializing in compassionate, personalized care for aging adults who wish to remain in their homes. The service caters to seniors managing conditions such as arthritis, multiple sclerosis, diabetes, and Alzheimer's, as well as those experiencing difficulties associated with the natural aging process.
The agency provides a range of daily living assistance services customized to each client's needs, preferences, and schedule. Caregivers assist with personal care, meal preparation, medication reminders, light housekeeping, transportation to appointments, and errands. Beyond practical support, caregivers offer companionship and conversation to enrich seniors' lives and can accompany clients to community events, appointments, or social gatherings.
Visiting Angels Palmer develops flexible in-home care plans that adjust as circumstances change, supporting both short-term recovery assistance and long-term care needs. The agency emphasizes that in-home care allows seniors to maintain independence, stay connected to their community, and remain in familiar surroundings that bring them comfort and security.
The Palmer location is owned by Keith Jordan, who brings over 20 years of business ownership experience and prior work in geriatric nursing facilities and hospitals. The agency also offers respite care services to provide temporary relief to families while ensuring their loved ones receive dependable support.
Types of Care at Visiting Angels Palmer
At-Home Care
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Help Me ChooseReviews of Visiting Angels Palmer
4.4overall · 37 ratings combined
4.4★ on Google (37)
M C
Nov 2025
Made a call to this company and the individual was horrible and rude. Do not contact this agency.
Marie Wilsker
Nov 2025
just made a phone call to get information about services for my mother and cannot believe the shortness and dismissiveness of the individual we spoke with. I am staying clear of this as I have worked as a medical professional since 2009 and would stay clear based on the responses and rudeness.
Jeffrey Goulet
Aug 2022
Older buildings, but kept in really good condition. Making the best with what you've got!
Nathan Robbins
Sep 2017
From talking to my customers here this complex is very reasonably priced for office and industrial space. Lots of small businesses thriving here.
Frequently Asked Questions
What types of care does Visiting Angels Palmer offer?
Visiting Angels Palmer offers At-Home Care.
Where is Visiting Angels Palmer located?
Visiting Angels Palmer is located at Maple Tree Industrial Center 21 Wilbraham St. in Palmer, Massachusetts.
What do families say about Visiting Angels Palmer?
Visiting Angels Palmer carries a 4.4 out of 5 rating from 37 Google reviews. Visiting Angels Palmer provides non-medical in-home care for seniors managing conditions like arthritis, diabetes, and Alzheimer's, with services ranging from personal care to companionship. Reviewers who used the actual care service described it as kind and thoughtful, though a couple of callers reported a rude or dismissive experience when first inquiring about services. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
How can families visit Visiting Angels Palmer?
Submit the Request Information form on this page, or contact Visiting Angels Palmer directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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Nearby Communities
Other senior living options within 25 miles of Palmer.
