3.8(117 ratings)· Vinton average: 4.2
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Home Health Compare
An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Reviewers at this skilled nursing/long term care community, part of Virginia Gay Hospital, generally praise the staff's friendliness and the quality of food and rooms, giving it a 3.8 out of 5 rating across 117 Google reviews. However, a few reviewers describe frustrating waits and communication gaps during acute or emergency visits.
AI-generated from reviews and community data.
Virginia Gay Hospital is a senior living community in Vinton, Iowa offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Housekeeping. Families rate it 3.8 out of 5 across 117 reviews.
Virginia Gay Hospital is a skilled nursing and long-term care community in Vinton, Iowa, licensed for up to 40 residents. The facility is Medicare and Medicaid certified and operated as a non-profit corporation.
The community offers 24-hour staffing with on-site registered nurses, private rooms with private bathrooms, and a range of amenities including a restaurant-style dining room, gathering and activity spaces, cable or satellite television, and an emergency call system. Dietary accommodations, housekeeping, laundry service, and medication management are provided.
Virginia Gay Hospital's home health agency has been Medicare certified since 1974 and delivers skilled nursing, physical therapy, occupational therapy, speech therapy, and home health aide services to clients in their homes. The facility itself holds a 5 of 5 overall star rating from CMS.
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Help Me Choose3.8overall · 117 ratings combined
3.8★ on Google (117)
Sydney Henryson
Apr 2026
My baby fell and I brought her in she was hysterical and in pain I had to tell them she needs some type of Tylenol or ibuprofen we where the only ones there and they showed 0 empathy save your time and go to cedar rapids the nurses and the female doctor are horrible
Twylah Busler
Dec 2025
I took my daughter, Ruby, by ambulance a couple weeks ago. I was hoping for Mat but, got Brenden, he's gotten a lot better, he listened to me and we talked things out of what each other thought and he took very good care of my daughter, brought her back to being able to talk & a lot less throwing up, by the next day she was pretty much back to my old Ruby! Thanks Brenden. Bet he never thought he'd hear that from me.😃
Taylor Langham
May 2025
I went in yesterday at 8:30pm (5/24/25) for some issues I had scheduled to be addressed with my family doctor, but could not be seen until this upcoming Wednesday and my symptoms were worsening so I opted to go to the emergency department. Once there, I was taken back to a room relatively quickly, vitals taken, and given a gown. Now, I appreciate medical personnel with all of my heart and I can’t imagine what it’s like to work behind the scenes in the ER, but as I continually waited for an hour and 15 minutes (in the exam room, not the waiting room), my pain got worse and I got continually more anxious while I waited for the provider. It’s one thing to not receive treatment immediately which is fine, but I was left in that room for over an hour with no communication from any of the staff. I would’ve really appreciated anything, someone popping in to apologize for the wait and check on me. I received nothing. When I got to the ER, I was told there was four other patients back there. Again, I don’t know what their routine is like, but in that time span I really feel like I should’ve received some communication and it isn’t my job as the patient to walk up to my door in my gown and ask the staff for some clarification. I truly believe I was forgotten about, I left and I’ll wait to see my doctor on Wednesday. Guess Tylenol and I are best friends until then.
Belinda James
Mar 2025
Everyone from the CNAs up to the Doctors, the nurses to the cleaning crew are so friendly and accommodating. The food is good. The rooms are spacious and clean. Thanks everyone for taking such good care of me. FCC ý
Shawn Van Fossen
Mar 2025
Very professional and curtesy was %great. Made sure I was always comfortable all through the process for my head. They finished comfortable. Following is the work they did. Great work.
Virginia Gay Hospital is a Medicare-certified home health agency (certified since 1974). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.
Quality of patient care
2.0 / 5
Medicare star rating
Services offered
What patients say
21 completed patient surveys, 22% response rate.
Hospital outcomes
How patients did
Service area
Virginia Gay Hospital reports serving 18 ZIP codes, including Atkins, Belle Plaine, Brandon, Center Point, Dysart, Elberon, Garrison, Keystone, Luzerne, Mount Auburn and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.
Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 167063. National figures are the average across all certified agencies.
4 inspection visits in the last three years, 8 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Meet requirements for the use and maintenance of medical gas equipment.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 19, 2025
Conduct testing and exercise requirements.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 6, 2024
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 19, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 15, 2024
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 29, 2023
Install a fire alarm system that can be heard throughout the facility.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 9, 2023
Have simulated fire drills held at unexpected times.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 8, 2023
Meet requirements for the use and maintenance of medical gas equipment.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 31, 2023
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Virginia Gay Hospital offers Home Health and Skilled Nursing / Long Term Care.
Virginia Gay Hospital is located at 502 North Ninth Avenue in Vinton, Iowa.
Virginia Gay Hospital carries a 3.8 out of 5 rating from 117 Google reviews. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
Yes. Virginia Gay Hospital is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 2.0 out of 5 stars.
For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.
Virginia Gay Hospital had 4 government inspection visits in the last three years, with 8 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
Submit the Request Information form on this page, or contact Virginia Gay Hospital directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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Home care agencies serving Vinton bring help to the house: daily living, companionship, and respite for family caregivers.
