3.3(12 ratings)· Tucson average: 4.2
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Villas At King Road, The, Villa A is a senior living community in Tucson, Arizona offering Assisted Living. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 3.3 out of 5 across 12 reviews.
The Villas At King Road, Villa A is an assisted living community in Tucson, Arizona, licensed for up to 10 residents. The community offers 24-hour staff, medication management, private rooms, housekeeping and laundry services, an emergency call system, wheelchair accessibility, and social activities.
Reviewers offer sharply divided accounts of their experiences. One positive reviewer highlighted community involvement and holiday celebrations. However, the majority of reviews raise serious concerns about management conduct, including alleged privacy violations, poor communication with family members, and failures in basic care procedures. Multiple reviewers described feeling dismissed when advocating for appropriate care decisions and changes.
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Help Me Choose3.3overall · 12 ratings combined
3.3★ on Google (12)
Danielle Burleson
Jan 2023
I had a great time at The Villas at King. At Christmas the residents were all adopted and given gifts from the community. It was so great to make this happen and to be apart of it. I definitely recommend The Villas at King.
R
Jan 2023
Too much wrong with this place for just one review. Anything that a person would be afraid of happening to their loved one happened here. HIPPA violations by discussing my mothers medical info with undesignated out of town family member just because he had access to funds that were paying the 4500 a month they were charging for my mothers stay. They put my mom on hospice and didn't tell her, they singled her out as a problem for being vocal about her wants and wanting to go home. At least 4 other residents told me that I needed to get my mom out of there, that she was being treated unfairly and picked on. The main manager and undesignated family member decided to put my mom on hospice and found a doctor who said my mom had less than 6 months to live but then took my mom off her medication - she passed away 3 days later without any family present. Did not notify any family of her being taken off her meds. They did not call her only in town family member her daughter of her condition while she was dying for 3 days and had her body moved to a crematory they chose before letting family know that she had died. They were not equipped to handle my mom's complex health condition and rather than refer her to skilled nursing took the hospice route of removing her from their care. They were not caring, understanding or professional or ethical as far as I'm concerned about my mother or her care. I was helpless to advocate or chose where my mother died or even to be made aware that she was dying. My other didn't deserve to die alone. I was very vocal about not wanting my mom to die there but they decided that she would die and when and alone. The worst months of our lives were spent dealing with the management. They took something from me and my mother that can't be given back or replaced and decided that she didn't deserve to have her daughter there for her while she was dying. They decide when she would die. No religious rites were given despite her being Catholic - they took that from her too. Nightmare doesn't even being to describe it..
Amy
Dec 2022
I was a resident here for less than 3 months. I did not enjoy it very much. they pulled me so hard it left a burn on my neck and shoulder. They put a diaper over my stomach instead of a bag on my colostomy. I would beg my daughter to take me home every single day. They wouldnt consult with my daughter to make decisions about my care because she advocated for me and spoke up on my behalf. They would give conflicting information to members of my family and they took me off my medication that was sustaining my very frail condition. I cried and cried to go home the whole time I was here. My family paid $5000 a month for me to be here when it should have been covered by altcs but they aren't altcs approved so they lied and said I was denied when they never tried to even apply. Living nightmare... Finally I'm free
Desert Boss
Dec 2022
They wouldn't have there own mom n dad living here. Nuff said
Rae Ray
Dec 2022
Most of the people who work there are friendly the houses are clean. the day to day workers aren't the problem. It's the lady Tanisha who is the main manager, it's Alma who is another main manager. They are rude, dishonest, uncompassionate and chose to not adheres to guidelines about protected health information. They will keep medical records hostage and lie to you about any thing you ask them. They are rude and have no respect for families or employees. Beware of this place and any place associated
Villas At King Road, The, Villa A offers Assisted Living.
Villas At King Road, The, Villa A has not published its pricing. For context, communities in Tucson that publish rates start around $3,300 per month at the median. Final costs depend on care needs and apartment selection, so contact the community for a quote.
Villas At King Road, The, Villa A is located at 215 West King Road in Tucson, Arizona.
Villas At King Road, The, Villa A carries a 3.3 out of 5 rating from 12 Google reviews. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
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