Zenaida Canillas
Jun 2026
Therapy is great I have no favorites they are all my favorite. This is my third time back. Frank is amazing!!
Village Square Healthcare Center
1586 W. San Marcos Blvd
2.9(50 ratings)· San Marcos average: 4.3
Quick Facts
- Total units
- 118
- Medicare rating
- 4 of 5
- Ownership
- For profit, Partnership
- Certified beds
- 118
- Inspections
- View history (73 citations)
- Rehab stays
- Offers short-term rehabilitation after surgery or falls
- Therapy services
- On-site physical and occupational therapy team
CMS Care Compare
What Families Think
Village Square Healthcare Center is a skilled nursing and long-term care facility in San Marcos with a mixed reputation among families. Several reviewers praise specific therapy and nursing staff by name for genuine, caring relationships, while multiple other reviewers describe serious lapses in cleanliness, staffing responsiveness, and discharge coordination.
The Good
- Multiple reviewers praise physical therapy team by name
- Staff described as genuinely caring, especially named nurses
- Strong personal relationships noted between staff and residents
- Admissions and social work staff highlighted positively
The Bad
- Multiple reports of slow or unresponsive staff to call for help
- One report of urine puddle and strong odors in facility
- One detailed report of poor discharge and care coordination
- Several reviewers mention food quality needs improvement
AI-generated from reviews and community data.
Village Square Healthcare Center is a senior living community in San Marcos, California offering Skilled Nursing / Long Term Care. Families rate it 2.9 out of 5 across 50 reviews.
About Village Square Healthcare Center
Village Square Healthcare Center is a skilled nursing / long term care community in San Marcos, California. The community is licensed for up to 118 residents.
Families rate Village Square Healthcare Center 2.9 out of 5 based on 50 Google reviews.
Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.
Types of Care at Village Square Healthcare Center
Skilled Nursing / Long Term Care
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Help Me ChooseReviews of Village Square Healthcare Center
2.9overall · 50 ratings combined
2.9★ on Google (50)
Paula Anderson
Jun 2026
My uncle, who was admitted here a year ago, has been readmitted after experiencing a major fall at home. It was nice to see familiar faces among the staff, especially Nurse Ofelia and Sabourine. The physical therapists, Mitra and Bree, continue to do an amazing job working closely with my uncle to improve his tolerance for standing and weight-bearing. There was a mishap with his pain medications on the first night, but Ofelia quickly contacted the doctor and addressed the issue using the emergency kit available in the building. The staff also informed me that there is new ownership, and renovations are planned for the flooring and interior design. What I am most interested in is the possibility of bedside dialysis in the future. Thank you again for taking care of my uncle!
Brandi Bird
Apr 2026
Do not send your loved ones here, please. My grandmother was here for 30 days following a hip replacement. Every single time I came in to see her, all of the staff would sit at the nurses station. Patients begging for help, to use the bathroom (one lady urinated herself and my boyfriend and i tried to flag someone down and they just told us "she's fine," patients called out for any help. I'd often show up in my scrubs after work and they'd beg me for help - even their VISITORS tried to flag me down, expressing nobody would listen or respond. The staff would sit on their phones, scrolling tiktok and joking with each other and ignore the patients. Any time you CALLED the facility - there was always the excuse they "couldnt get ahold of anyone, we'll call you back." I never got a call back, countless times. 30 days passed and she's getting released. She was still bed bound at this time and had a catheter in. Village Square assured me they would handle everything. Transportation, a hospital bed referral, PT/OT and nursing services. The day she got released - NOTHING. She could hardly get into her son's car for transportation. She couldnt get into her bed when she got home. We had to scramble to try and get anything situated. 2 weeks later Village Square called me to check in on her "transition" and I explained they hadn't done anything. After 3 weeks I finally got PT/OT/RN services through her primary care. Anyways, she passed away. I truly believe the root cause was the absolute incompetence of Village Square staff. Amateurs who have no care for patients, who truly have no means working in the field. If you love someone - let them go anymore but here. EDIT TO ADD - When you call, one of the phone line adverts are about their top tier nutritional services. I think people get better food in prison.
soul rebel
Mar 2026
⭐ 1 Star My experience at Village Square Healthcare Center in San Marcos was extremely disappointing and frankly concerning. When I first arrived, the facility had a very strong unpleasant odor. There was even a visible puddle of what appeared to be human urine on the elevator floor, which was shocking and immediately gave a bad first impression about cleanliness and sanitation. The rooms themselves did not feel properly maintained or sanitary. For a healthcare facility responsible for caring for vulnerable patients, the level of cleanliness and upkeep was far below what I expected. What made the experience even worse was the attitude of some of the staff. When asking basic questions about medications, transportation, or scheduling, I was often met with condescending or dismissive responses. Instead of feeling supported during recovery, I frequently felt like I was a burden for simply asking about my care. Patients in rehabilitation or recovery should feel safe, respected, and properly cared for. Unfortunately that was not the experience I had here. I truly hope the management takes a serious look at the cleanliness standards and staff training at this facility, because patients deserve much better care and professionalism than what I witnessed.
Craig Foster
Jan 2026
My elderly Mother has been under the care of the Village Square Healthcare Center Team on three separate occasions. Each time she has been admitted, she was treated for weakness and mobility related issues as she was a fall risk at her apartment. Each time the care has been very good BUT the most important aspect (in my opinion) is the genuine loving relationships my Mom has established. From the admissions personnel, social workers, nursing staff (CNA's), the driver and other residents staying at the facility, my Mother has grown fond of so many. As a frequent visitor I've gotten to know several Village Square staff members, and it has been a pleasure, especially Lucy and Yasmin, they're always available to answer any question or concern regarding my mother. Watching the way everyone interacts with my Mom is very comforting. The staff makes her laugh and feel young, all with a genuine sense of duty and encouragement. She always tells me that seeing all of their bright and shining faces always makes her day. I feel this gives her motivation to get stronger with her PT. Overall, this is a very healing environment! Please don't hesitate to make Village Square your choice or the choice for your loved one(s). The one improvement that could be addressed is the food. I feel there could be tastier, healthier choices for the residents to enjoy consistently rather than occasionally. Craig Carlsbad, CA
Government Inspection History
12 inspection visits in the last three years, 73 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Mar 19, 2026Health Complaint1 citation
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 10, 2026
Feb 5, 2026Health Complaint1 citation
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Feb 27, 2026
Jun 26, 2025Health Complaint1 citation
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 7, 2025
May 15, 2025Fire Safety StandardHealth Standard10 citations
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 6, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 6, 2025
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 6, 2025
Provide emergency officials' contact information.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 6, 2025
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 6, 2025
Provide properly protected cooking facilities.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 6, 2025
Allow residents to self-administer drugs if determined clinically appropriate.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 6, 2025
Have properly installed hallway dispensers for alcohol-based hand rub.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 6, 2025
Have simulated fire drills held at unexpected times.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 6, 2025
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 6, 2025
Mar 4, 2025Health Complaint1 citation
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 20, 2025
Feb 28, 2025Health Complaint3 citations
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 13, 2025
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 13, 2025
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 13, 2025
Feb 27, 2025Health Complaint1 citation
Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 13, 2025
Sep 30, 2024Health Complaint1 citation
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Oct 29, 2024
Mar 12, 2024Health Complaint1 citation
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 18, 2024
Nov 3, 2023Health Complaint1 citation
Honor the resident's right to receive visitors of his or her choosing, at the time of his or her choosing.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 21, 2023
Jul 29, 2022Fire Safety StandardHealth Standard30 citations
Have power receptacles that are properly grounded.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 26, 2022
Inspect, test, and maintain automatic sprinkler systems.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 26, 2022
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 26, 2022
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 31, 2022
Have generator or other power source capable of supplying service within 10 seconds.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 26, 2022
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 26, 2022
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 31, 2022
Allow residents to self-administer drugs if determined clinically appropriate.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 31, 2022
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 31, 2022
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 31, 2022
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 31, 2022
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 31, 2022
Post nurse staffing information every day.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 31, 2022
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 31, 2022
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 31, 2022
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 31, 2022
Provide emergency officials' contact information.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 26, 2022
Establish emergency prep training and testing.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 26, 2022
Establish staff and initial training requirements.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 26, 2022
Use approved construction type or materials.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 26, 2022
Have properly located and lighted "Exit" signs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 26, 2022
Provide properly protected cooking facilities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 26, 2022
Have properly installed hallway dispensers for alcohol-based hand rub.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 26, 2022
Install corridor and hallway doors that block smoke.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 26, 2022
Have elevators that firefighters can control in the event of a fire.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 26, 2022
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 26, 2022
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 26, 2022
Meet requirements for the use of electrical equipment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 26, 2022
Ensure proper usage of power strips and extension cords.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 26, 2022
Install an approved automatic sprinkler system.
Severity C of L: potential for minimal harm, widespreadCorrected Aug 26, 2022
Feb 14, 2019Fire Safety StandardHealth Standard22 citations
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 25, 2019
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 25, 2019
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 14, 2019
Ensure proper usage of power strips and extension cords.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 9, 2019
Have a plan that describes the process for conducting QAPI and QAA activities.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 25, 2019
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 25, 2019
Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 25, 2019
Have a policy regarding use and storage of foods brought to residents by family and other visitors.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 14, 2019
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 25, 2019
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 25, 2019
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 25, 2019
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 25, 2019
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 25, 2019
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 25, 2019
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 25, 2019
Ensure that residents are fully informed and understand their health status, care and treatments.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 25, 2019
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 25, 2019
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 9, 2019
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 9, 2019
Have properly located and lighted "Exit" signs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 9, 2019
Inspect, test, and maintain automatic sprinkler systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 9, 2019
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 25, 2019
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Frequently Asked Questions
What types of care does Village Square Healthcare Center offer?
Village Square Healthcare Center offers Skilled Nursing / Long Term Care.
Where is Village Square Healthcare Center located?
Village Square Healthcare Center is located at 1586 W. San Marcos Blvd in San Marcos, California.
What do families say about Village Square Healthcare Center?
Village Square Healthcare Center is a skilled nursing and long-term care facility in San Marcos with a mixed reputation among families. Several reviewers praise specific therapy and nursing staff by name for genuine, caring relationships, while multiple other reviewers describe serious lapses in cleanliness, staffing responsiveness, and discharge coordination.
How did Village Square Healthcare Center do on recent health and safety inspections?
Village Square Healthcare Center had 12 government inspection visits in the last three years, with 73 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
How can families visit Village Square Healthcare Center?
Submit the Request Information form on this page to connect with Village Square Healthcare Center and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Village Square Healthcare Center? Claim this listing to update photos, pricing, and details. It's free.
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