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Villa Del Rio Convalescent Center

7004 East Gage Avenue

3.7(27 ratings)· Bell Gardens average: 3.4

Villa Del Rio Convalescent Center, photo 11 / 2

Quick Facts

Total units
84
Medicare rating
2 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
84
Secured unit
Secured section for residents needing extra supervision

What Families Think

Family reviews of Villa Del Rio Convalescent Center are largely positive, praising the warmth and dedication of the nursing staff and the quality of care residents receive, even during the pandemic. A couple of reviewers noted the facility isn't as polished as some competitors, and one serious complaint describes difficulty getting a resident discharged when she wanted to leave.

The Good

  • Staff described as warm, caring, and compassionate
  • Residents said to be well cared for
  • Praised for maintaining care and unity during the pandemic
  • Long-term residents (5+ years) reportedly thriving there

The Bad

  • One report alleges resident was held despite wanting to leave
  • One reviewer noted facility is less updated than other options

AI-generated from reviews and community data.

Villa Del Rio Convalescent Center is a senior living community in Bell Gardens, California offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.7 out of 5 across 27 reviews.

About Villa Del Rio Convalescent Center

Villa Del Rio Convalescent Center is a skilled nursing and long-term care facility in Bell Gardens, California, licensed for 84 residents.

Families consistently praise the staff's friendliness and attentiveness to resident care. One family noted their brother "has received the best of care" over five years, noting he "eats well" and remains active on the grounds. Multiple reviewers highlight the facility's compassionate approach, particularly how staff maintained unity and respect during the pandemic. The food is described as good, and residents appear to settle into routines with adequate supervision and engagement.

The facility holds a 3.7 out of 5 Google rating based on 27 reviews. While most feedback is positive about staff care and atmosphere, one family reported difficulty with discharge procedures, suggesting potential administrative friction in specific situations.

Types of Care at Villa Del Rio Convalescent Center

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews of Villa Del Rio Convalescent Center

3.7overall · 27 ratings combined

3.7★ on Google (27)

ERIC LEMIRE

Jul 2025

via Google

This place is the worst do not let your loved ones end up here .my girlfriend for 25 years is there right now her doctor told me she clear to leave when she wants ,but when I went to visit she told me she wanted to come home so I informed the nurse and she took my information ,I showed up to bring her home and these people are very strange they told me to come back on Monday the doctors not hear to sign her out on Monday they can't reach the doctor to get her signature well when will you have that they dont know,so I read the law and she does not need to have any ones signature she can leave ,so they are currently holding her against her will .

Sammy Kivett

Mar 2022

via Google

My 97 year old grandma has been there for a couple years now and she is well cared for. Yes its not as nice as other facilities, but the staff there are very friendly and nice and they do take very good care of the residents especially during the pandemic. I am happy knowing my grandma is in good hands.

N Francini

Jul 2021

via Google

Wonderfully helpfull staff. Warm and enviting. Caring and compassionate. Great food. Completely professional management and nursing staff. Can't say enough about the help I am receiving here.

Jhailynne Bitana

Apr 2021

via Google

Love the staff and how much they care for their residents. Also the fact that they went through pandemic with much UNITY and RESPECT for one another. I'm proud of this team!!! God Bless you ALL 😘

Loretta Gamble

Apr 2014

via Google

Del Rio has had our brother for over [5] yrs, and he has received the best of care for a secured facility - he eats well, helps on the grounds, and looks out for other folks residing there - We appreciate the institute -

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Government Inspection History

3 inspection visits in the last three years, 46 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Feb 10, 2022Fire Safety StandardHealth Standard18 citations
  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity G of L: actual harm, isolatedCorrected Mar 24, 2022

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 15, 2022

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 24, 2022

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 15, 2022

  • Develop and maintain an Emergency Preparedness Program (EP).

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 15, 2022

  • Meet other general requirements that are deficient.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 15, 2022

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 24, 2022

  • Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 15, 2022

  • Install an approved automatic sprinkler system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 15, 2022

  • Provide emergency officials' contact information.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 15, 2022

  • Develop Emergency Preparedness policies and procedures.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 15, 2022

  • Ensure each resident receives an accurate assessment.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 24, 2022

  • Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 24, 2022

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 24, 2022

  • Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 24, 2022

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 24, 2022

  • Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 24, 2022

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 24, 2022

Aug 14, 2019Fire Safety StandardHealth Standard13 citations
  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 9, 2019

  • Properly install and monitor supervisory attachments on automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 9, 2019

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 18, 2019

  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 18, 2019

  • Install a fire alarm system that can be heard throughout the facility.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 9, 2019

  • Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 18, 2019

  • Keep all essential equipment working safely.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 18, 2019

  • Implement a program that monitors antibiotic use.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 18, 2019

  • Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 18, 2019

  • Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 18, 2019

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 18, 2019

  • Conduct testing and exercise requirements.

    Severity C of L: potential for minimal harm, widespreadCorrected Sep 9, 2019

  • Provide and implement an infection prevention and control program.

    Severity B of L: potential for minimal harm, patternCorrected Sep 18, 2019

Aug 1, 2018Fire Safety StandardHealth Standard15 citations
  • Keep residents' personal and medical records private and confidential.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 31, 2018

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 31, 2018

  • Install corridor and hallway doors that block smoke.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 28, 2018

  • Have simulated fire drills held at unexpected times.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 28, 2018

  • Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 28, 2018

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 31, 2018

  • Properly provide smoke detection systems in areas open to corridors.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 28, 2018

  • Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 31, 2018

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 31, 2018

  • Have an agreement with an approved laboratory to obtain services, if on-site laboratory services aren't provided.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 31, 2018

  • Ensure each resident’s drug regimen must be free from unnecessary drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 31, 2018

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 31, 2018

  • Implement emergency and standby power systems.

    Severity C of L: potential for minimal harm, widespreadCorrected Aug 28, 2018

  • Conduct testing and exercise requirements.

    Severity C of L: potential for minimal harm, widespreadCorrected Aug 28, 2018

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity C of L: potential for minimal harm, widespreadCorrected Aug 31, 2018

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Villa Del Rio Convalescent Center offer?

Villa Del Rio Convalescent Center offers Skilled Nursing / Long Term Care.

Where is Villa Del Rio Convalescent Center located?

Villa Del Rio Convalescent Center is located at 7004 East Gage Avenue in Bell Gardens, California.

What do families say about Villa Del Rio Convalescent Center?

Family reviews of Villa Del Rio Convalescent Center are largely positive, praising the warmth and dedication of the nursing staff and the quality of care residents receive, even during the pandemic. A couple of reviewers noted the facility isn't as polished as some competitors, and one serious complaint describes difficulty getting a resident discharged when she wanted to leave.

How did Villa Del Rio Convalescent Center do on recent health and safety inspections?

Villa Del Rio Convalescent Center had 3 government inspection visits in the last three years, with 46 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Villa Del Rio Convalescent Center?

Submit the Request Information form on this page to connect with Villa Del Rio Convalescent Center and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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