MyLivingChoice

Victorian Villa

621 East Main Street

3.8(10 ratings)

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Victorian Villa, photo 11 / 6

Quick Facts

Total units
40
Licensed capacity
40 residents

Pennsylvania DHS

Licensed operator
Dallastown Operating Inc

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Most reviewers describe Victorian Villa as a clean, well-run assisted living community with friendly, attentive staff who genuinely care about residents. However, a couple of reviewers reported serious lapses in care, including a medical emergency they felt was mishandled by staff and management.

What reviewers praise

  • Reviewers repeatedly describe the building as very clean
  • Staff called friendly, professional, and trustworthy
  • Residents seen as engaged and smiling during activities
  • Described as having old-world charm and unique regional character
  • Praised as well managed with responsive leadership

What reviewers flag

  • One detailed report of a resident left unattended, unfed, and in pain
  • One report medication (Tramadol) was withheld, leading to a fall and hospitalization
  • One reviewer said administration dismissed family concerns as expecting too much
  • One reviewer claimed management prioritizes profit over resident care

AI-generated from reviews and community data.

Victorian Villa is a senior living community in Dallastown, Pennsylvania offering Assisted Living. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 3.8 out of 5 across 10 reviews.

About Victorian Villa

Victorian Villa is an assisted living community in Dallastown, Pennsylvania, licensed for up to 40 residents. The facility offers 24-hour staff, medication management, an emergency call system, housekeeping, wheelchair accessibility, and gathering spaces for social activities.

Reviews of the community are mixed. Many reviewers praise the cleanliness, attentive staff, and active programming, with one noting that residents are "actively engaged in activities and always have a smile on their face." Other reviewers, however, report serious concerns about resident neglect and responsiveness to medical needs.

Types of Care at Victorian Villa

Assisted Living

Amenities

Room Amenities

  • Emergency Call System
  • Wheelchair Accessible

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Medication Management

Activities

  • Social Activities

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Reviews of Victorian Villa

3.8overall · 10 ratings combined

3.8★ on Google (10)

Mollie Slyder

Oct 2025

via Google ↗ · Report

If you’re looking for a place for your elderly parent, I would definitely not recommend this place! My Mother has been there for a few months. She ended up in the Hospital about a month or so ago. The staff left her in her room all day, she hadn’t eaten, was soaked through her clothes & in pain. They let her go until evening before calling my sister to inform her they were calling an ambulance. She spent about a week in the Hospital, then a month in rehab before she returned to the Villa. She was there for literally 8 hours before she was back in the hospital in severe pain. When we went to speak to the Administrator Ladonna, she informed us that we expect too much from them. Really?!? We expected our Mother to be taken care of, she assured us Mom would be taken care of, she’d work with her because she wasn’t sure she could return to assisted living, instead, she was not given her Tramadol for her pain & was found on the floor screaming in pain. She took no responsibility for her not having given her, her pain medicine, which caused my mom to try to get up to find someone to get some medicine for her pain, instead she fell, ended up back in the hospital, which is where she still is. Every time we had a problem, we were asking too much. So if you want your parent taken care of & you don’t expect too much, them maybe you’d be ok here. Unfortunately we were less than happy with the care she received here & would definitely not recommend. This is both mine & my sisters opinion of this place.

LaDonna Burns

Apr 2025

via Google ↗ · Report

A very unique community catering to the region with what feels like old- world charm, simple, clean, caring and responsive management.

Brittney Sanders

Jun 2021

via Google ↗ · Report

Staff are attentive and truly care about their residents at this facility. Residents are actively engaged in activities and always have a smile on their face. This facility is clean and well managed. I would highly recommend!

steven hoover

May 2021

via Google ↗ · Report

The building is clean & the staff are friendly. I would highly recommend this facility!

Durrell Hess

Dec 2020

via Google ↗ · Report

Very high quality facility with professional employees. Rooms were exceptionally clean and residents were well taken care of.

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Frequently Asked Questions

What types of care does Victorian Villa offer?

Victorian Villa offers Assisted Living.

Where is Victorian Villa located?

Victorian Villa is located at 621 East Main Street in Dallastown, Pennsylvania.

What do families say about Victorian Villa?

Victorian Villa carries a 3.8 out of 5 rating from 10 Google reviews. Most reviewers describe Victorian Villa as a clean, well-run assisted living community with friendly, attentive staff who genuinely care about residents. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

How can families visit Victorian Villa?

Submit the Request Information form on this page, or contact Victorian Villa directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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Nearby Communities

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Prefer to stay home?

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