MyLivingChoice

Victoria Care Center

3541 Puente Avenue

4(16 ratings)· Baldwin Park average: 4

Victoria Care Center, photo 11 / 6

Quick Facts

Total units
49
Medicare rating
4 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
49
Rehab focus
Short-term rehab aimed at hospital-to-home return
Discharge support
Social services assist with discharge planning

What Families Think

Victoria Care Center is a skilled nursing facility in Baldwin Park that describes itself as providing round-the-clock nursing care and rehabilitation aimed at helping patients return home after a hospital stay. It holds a 4.0 average on Google from 16 reviews, though no written reviews were provided to detail specific family experiences.

The Good

  • 24-hour skilled nursing care on-site
  • Rehabilitation services to help patients return home
  • Individualized treatment plans for each patient
  • Social services help with care and discharge planning
  • Described as clean with a helpful staff

The Bad

  • No published pricing information available
  • No detailed reviews provided to verify day-to-day experience

AI-generated from reviews and community data.

Victoria Care Center is a senior living community in Baldwin Park, California offering Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 4.0 out of 5 across 16 reviews.

About Victoria Care Center

Victoria Care Center is a skilled nursing facility located in Baldwin Park, California, providing compassionate skilled nursing care 24 hours a day. The facility offers an array of rehabilitation services designed to help residents regain their independence and return to their homes following hospitalization.

The center recognizes the unique needs of patients and provides a secure environment that meets both social and clinical needs while promoting independence. A dedicated team of professionals works together with patients and their family members to determine optimal treatment plans for each situation. Patients are empowered through individualized programs to work toward restoring maximum functionality, independence, and ability.

Social Services at the facility assist both patients and their families by providing essential information, managing requests and concerns, and helping with care planning and discharge planning. The center creates positive and uplifting social programs and individualized activities that match patient needs and capabilities, with friends and family welcome to participate.

The facility is situated in a residential area and maintains a clean environment with a helpful staff. Patients are welcomed with a warm greeting upon arrival, and the center emphasizes treating residents with respect and dignity.

Types of Care at Victoria Care Center

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Wheelchair Accessible

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)
  • Security

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews of Victoria Care Center

4overall · 16 ratings combined

4★ on Google (16)

niky dogatzis

Jul 2026

via Google

From the bottom of our hearts, thank you to everyone at Victoria Care Center in Baldwin Park. During one of the most difficult times in our lives, your team has given our family so much comfort and peace of mind.<br><br>My dad is battling cancer and is incredibly fragile, so finding a place where he would be treated with genuine compassion was so important to us. Every nurse and CNA has been unbelievably gentle, patient, and caring. They treat him with such dignity and kindness, never making him feel like just another patient. Their compassion shows in every interaction, and it has made a tremendous difference for both my dad and our entire family.<br><br>I also want to recognize the amazing office staff. Navigating medical insurance can be confusing and stressful, but they have been incredibly knowledgeable, patient, and helpful every step of the way. They always take the time to answer our questions, explain the process, and help us understand our options. Their support has lifted a huge burden off our shoulders.<br><br>It takes a special group of people to provide this level of care, and everyone at Victoria Care Center has exceeded our expectations. Thank you for treating my dad with the respect, gentleness, and compassion he deserves. We are forever grateful and highly recommend Victoria Care Center to anyone looking for exceptional care for their loved one.

Mrs G

Jun 2026

via Google

Thank you to this staff for taking care of my loved one. I appreciate the care and dedication. I would like to thank Galilei. I was told by my loved one that she was caring and patient, she helped when needed and this brings peace to me, specially when entrusting your loved ones care to someone else. Your care and dedication really makes a difference.<br>Thank you!

Athon Gonzalez

Nov 2025

via Google

My grandma stayed at Victoria Care Center to complete her IV antibiotics and rehab after having a stroke. It's a small facility compared to previous facilities she was previously at. We highly recommend Victoria Care Center. The nurses and rehab team were all very helpful and supportive during this difficult times. We highly recommend this facility, they really care for their patients and everyone was very respectful and always willing to help.

Janette Aguilar

Nov 2025

via Google

We decided to place our Grandma in this facility after doing some research on Medicare Star ratings. My grandma was at This facility for approximately three months. The staff at Victoria Care Center were very welcoming and made my grandma feel at home. She loves the physical therapy team and wound care nurse. The facility itself is going through a lot of renovations; we noticed the paint was changed a week after we arrived. Me and my family liked how clean the facility was and her room was always organized by the CNAs. My grandma cried when she had to be discharged from the facility. The amount of help and care she got was beyond what we expected.

ray ochoa

Oct 2025

via Google

The staff was great the food was very good the facility was clean and very well maintain.

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Government Inspection History

10 inspection visits in the last three years, 44 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Apr 9, 2026Fire Safety StandardHealth Standard13 citations
  • Post nurse staffing information every day.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 1, 2026

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 1, 2026

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 1, 2026

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 1, 2026

  • Ensure each resident receives an accurate assessment.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 1, 2026

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 1, 2026

  • Provide properly protected cooking facilities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 1, 2026

  • Reasonably accommodate the needs and preferences of each resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 1, 2026

  • Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 1, 2026

  • Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 1, 2026

  • Have properly installed electrical wiring and gas equipment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 1, 2026

  • Implement emergency and standby power systems.

    Severity C of L: potential for minimal harm, widespreadCorrected May 1, 2026

  • Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.

    Severity B of L: potential for minimal harm, patternCorrected May 1, 2026

Jun 12, 2025Health Complaint1 citation
  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 12, 2025

May 16, 2025Health Complaint1 citation
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 4, 2025

Feb 16, 2025Fire Safety StandardHealth Standard10 citations
  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 18, 2025

  • Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 26, 2025

  • Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 18, 2025

  • Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 17, 2025

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 17, 2025

  • Provide safe, appropriate dialysis care/services for a resident who requires such services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 17, 2025

  • Reasonably accommodate the needs and preferences of each resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 19, 2025

  • Properly select, install, inspect, or maintain portable fire extinguishes.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 12, 2025

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 12, 2025

  • Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.

    Severity B of L: potential for minimal harm, patternCorrected Feb 17, 2025

Nov 5, 2024Health Complaint1 citation
  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 27, 2024

Jun 13, 2024Health Complaint1 citation
  • Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 2, 2024

Feb 11, 2024Fire Safety StandardHealth Standard14 citations
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 29, 2024

  • Provide safe, appropriate dialysis care/services for a resident who requires such services.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 29, 2024

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 29, 2024

  • Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 29, 2024

  • Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 29, 2024

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 29, 2024

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 29, 2024

  • Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 29, 2024

  • Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 29, 2024

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 29, 2024

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 29, 2024

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 29, 2024

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 29, 2024

  • Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.

    Severity B of L: potential for minimal harm, patternCorrected Feb 29, 2024

Jan 9, 2024Health Complaint1 citation
  • Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 19, 2024

Jul 21, 2023Health Complaint1 citation
  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 10, 2023

Jul 14, 2023Health Complaint1 citation
  • Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 9, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Victoria Care Center offer?

Victoria Care Center offers Skilled Nursing / Long Term Care.

Where is Victoria Care Center located?

Victoria Care Center is located at 3541 Puente Avenue in Baldwin Park, California.

What do families say about Victoria Care Center?

Victoria Care Center is a skilled nursing facility in Baldwin Park that describes itself as providing round-the-clock nursing care and rehabilitation aimed at helping patients return home after a hospital stay. It holds a 4.0 average on Google from 16 reviews, though no written reviews were provided to detail specific family experiences.

How did Victoria Care Center do on recent health and safety inspections?

Victoria Care Center had 10 government inspection visits in the last three years, with 44 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Victoria Care Center?

Submit the Request Information form on this page to connect with Victoria Care Center and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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