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Verde Valley Assisted Living

195 S Willard St

3.2(21 ratings)· Cottonwood average: 4.3

Verde Valley Assisted Living — photo 11 / 6

Quick Facts

Licensed capacity
90 residents

California CDSS

Nursing Coverage
Licensed nurses on-site 24/7
Memory Care Setup
Secured unit for residents who wander
Respite Stays
Short-term stays from two weeks to a month
Nearby Hospital
Located near Verde Valley Medical Center

What Families Think

Families describe a community that delivers attentive, personalized care for residents with memory loss, but a cluster of one‑star reviews raises serious concerns about neglect, lost belongings, and unresponsive management. Overall Google rating sits at 3.2 from 21 reviews, reflecting a wide split between very positive and very negative experiences.

The Good

  • Staff described as caring and attentive to individual needs
  • Positive experiences reported for Alzheimer's and memory care residents
  • Daily brain-stimulation activities and family involvement events
  • Transportation provided for residents
  • Secure memory care area to prevent wandering
  • Good communication noted by several families

The Bad

  • One report of severe dehydration and death attributed to neglect
  • One report of missing belongings after a resident's death
  • Several reviewers cite poor communication from management
  • One report of billing/refund disputes lasting months
  • One report disputing 24/7 nurse staffing and describing medication mishandling

AI-generated from reviews and community data.

About Verde Valley Assisted Living

Verde Valley Assisted Living is an assisted living community in Cottonwood, Arizona, focused on safety and wellness with secured behavioral health services. The community provides patient-centered care with licensed nurses available 24 hours a day, seven days a week.

The facility offers respite assisted living services ranging from two weeks to one month, providing temporary support for caregivers. Residents and families have access to beautiful courtyards and a lobby for visiting and relaxation.

Located centrally near Verde Valley Medical Center and the Cottonwood Public Library and Recreation Center, the community is positioned conveniently within the Cottonwood area.

Types of Care

Assisted Living

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Reviews

3.2overall · 21 ratings combined

3.2★ on Google (21)

Cherry Payne

Apr 2026

via Google

Dianne took old Time pictures of my Husband & Daughter was so nice of her to do that . All the caregivers go beyond their duties , my husband’s been there over 3 years & doing good

Tia Krol

Mar 2026

via Google

I recommend this facility for a loved one in need of Memory care. The staff is caring and patient, and my mom was treated with compassion and respect.<br>The activities for brain stimulation is daily, the food is good and there are special activities where families can get involved with their loved ones to make some memories monthly.<br><br>There is not a lot of choices for memory care in our area but this facility is a good choice.

Lisa Sloan

Mar 2026

via Google

We recently lost our Mom due to Alzheimer’s so now I feel is a good time to leave a review.<br>My sister and I were so hesitant to put my mom anywhere. But luckily a room became available at this wonderful home. Our Mom became a wanderer so she was placed in a secure area, where she could not escape like she tried to at my home. I was very hesitant at first, since a lot of her personal items was not allowed Once my mom was there I finally understood why. What we realized is there was a reason for everything, and soon we knew she was in the right home. My mom was safe she was cared for and she was loved. I can’t say enough about the staff who goes above and beyond caring for all of the patients there. They definitely put up with a lot and somehow keep going with a smile on their face. Regardless of my mom‘s memory, she knew she was loved. When my sister, myself or my husband couldn’t be there to check in on her we always knew she was in good hands. A lot of the staff became like family and we were so grateful. A lot of laughs a lot of tears. Plus, a lot of great memories.<br>The activities for these people were amazing. Though my Mom couldn’t partake in some activities she was included to observe and enjoy. In the last few days, all of the staff, were so caring to my sister and I, but especially to my mom. Which made lasting memories. This wonderful caregiving facility has really stepped up its game. And we are ever so grateful.

Jeanine Hitt

Feb 2026

via Google

Horrific place! After only 10 days under their care, my husband was transported to Verde Valley Medical (wearing someone else's clothes as they had taken his clothes away from him and put them in an overflow room). He was severely dehydrated. The dehydration caused acute kidney injury, and eventually, multiple organ system dysfunction. After five days at Verde Valley Medical, he was transferred to a different facility, under hospice care, and died seven days later. I believe that my husband death was due to their neglect.

Guy Coates

Jan 2026

via Google

My wife has stage five Alzheimers and is a current patient in Verde Valley Assisted Living and is being treated very well. The food is well prepared and delicious. They have plenty of activites and road trips for residents. I can take her out and bring her back any time. She never complains and seems happy to be living there.

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Frequently Asked Questions

What types of care does Verde Valley Assisted Living offer?

Verde Valley Assisted Living offers Assisted Living.

Where is Verde Valley Assisted Living located?

Verde Valley Assisted Living is located at 195 S Willard St in Cottonwood, Arizona.

What do families say about Verde Valley Assisted Living?

Families describe a community that delivers attentive, personalized care for residents with memory loss, but a cluster of one‑star reviews raises serious concerns about neglect, lost belongings, and unresponsive management. Overall Google rating sits at 3.2 from 21 reviews, reflecting a wide split between very positive and very negative experiences.

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