MyLivingChoice

Valley Vista Care

820 Elm Street

3.9(25 ratings)

Valley Vista Care, photo 11 / 5

Quick Facts

Total units
74
Medicare rating
2 of 5

CMS Care Compare

Ownership
Non profit, Corporation
Certified beds
74
Therapy Services
On-site physical therapy for post-surgery recovery

What Families Think

Families at Valley Vista Care describe a facility with warm, attentive staff and a well-regarded rehab program, though a few reviewers note inconsistent follow-through and scheduling problems among some workers. Overall, the community earns positive marks for kindness and care from nurses, CNAs, and the activity director.

The Good

  • Nurses and CNAs described as exceptional
  • Activity director praised as outstanding
  • Gentle, effective post-surgery physical therapy
  • Staff remembered and cared for family member
  • Small thoughtful gestures like snack carts for visitors

The Bad

  • One reviewer: workers don't always do jobs fully or properly
  • One report of careless scheduling for staff
  • One traveler noted slow, lowball hiring communication

AI-generated from reviews and community data.

Valley Vista Care is a senior living community in St Maries, Idaho offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.9 out of 5 across 25 reviews.

About Valley Vista Care

Valley Vista Care is a skilled nursing and long-term care facility in St. Maries, Idaho, licensed for 74 residents.

Families consistently praise the clinical care and personal warmth of staff members. Post-surgical therapy patients report gentle, effective treatment, and multiple families highlight how caring and attentive the nursing and CNA teams are. The activity director draws particular mention for genuine engagement. One family wrote, "the people who work there are very friendly and remember you." Beyond direct care, families appreciate thoughtful touches like snacks and beverages offered to visiting family members.

Reviews also surface concerns about consistency in job performance and scheduling. Some families felt tasks were not completed fully or scheduling was handled carelessly, suggesting uneven execution across shifts or roles.

Valley Vista Care holds a 3.9-star rating on Google across 25 reviews, reflecting solid satisfaction tempered by operational inconsistencies.

Types of Care at Valley Vista Care

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)
  • Security

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Help Me Choose

Reviews of Valley Vista Care

3.9overall · 25 ratings combined

3.9★ on Google (25)

Jenny Burke

Jun 2024

via Google

It’s great here as a traveler but if you want to be staff here like they always want you to be , they lowball you and don’t call back until 10 days later . Make it make sense !! The activity director is outstanding with a heart of gold , nurses and cnas are exceptional and Beth the wound nurse is such a great soul.

Johnny Goins

Apr 2022

via Google

Started therapy after surgery on knee and went smoothly and wasnt as painful as I thought it would be the therapist was very gentle. I would recommend it to any who needs therapy

Carol Harkin

Mar 2022

via Google

They take really good 👍 care of my sister the people who work there are very friendly and remember you.

Diane Best

Feb 2020

via Google

I was so amazed how sweet these employee's are...we were brought a cart of drinks and food snacks for the family

Cassie Newton

Sep 2017

via Google

Nice looking facility but workers seem to not do their jobs fully or properly & scheduling for some is tossed around carelessly.

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Government Inspection History

3 inspection visits in the last three years, 32 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

May 8, 2026Fire Safety StandardHealth Standard11 citations
  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 10, 2025

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 10, 2025

  • Conduct testing and exercise requirements.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 10, 2025

  • Have a battery powered remote alarm panel in a location accessible by operating personnel.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 10, 2025

  • Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 12, 2026

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 12, 2026

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 12, 2026

  • Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 10, 2025

  • Provide properly protected cooking facilities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 10, 2025

  • Have properly installed electrical wiring and gas equipment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 10, 2025

  • Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 10, 2025

Dec 5, 2024Fire Safety StandardHealth Standard4 citations
  • Meet other general requirements.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 19, 2024

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 19, 2024

  • Have properly installed electrical wiring and gas equipment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 19, 2024

  • Have an enclosure around a vertical opening shaft.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 19, 2024

Dec 4, 2023Fire Safety StandardHealth ComplaintHealth Standard17 citations
  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Mar 1, 2024

  • Respond appropriately to all alleged violations.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Mar 1, 2024

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Jan 22, 2024

  • Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Jan 22, 2024

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 19, 2023

  • Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Jan 22, 2024

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Jan 22, 2024

  • Administer the facility in a manner that enables it to use its resources effectively and efficiently.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Jan 22, 2024

  • Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Jan 22, 2024

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Mar 1, 2024

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 19, 2023

  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 22, 2024

  • Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 22, 2024

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 1, 2024

  • Provide care or services that was trauma informed and/or culturally competent.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 22, 2024

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 22, 2024

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 19, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Valley Vista Care offer?

Valley Vista Care offers Skilled Nursing / Long Term Care.

Where is Valley Vista Care located?

Valley Vista Care is located at 820 Elm Street in St Maries, Idaho.

What do families say about Valley Vista Care?

Families at Valley Vista Care describe a facility with warm, attentive staff and a well-regarded rehab program, though a few reviewers note inconsistent follow-through and scheduling problems among some workers. Overall, the community earns positive marks for kindness and care from nurses, CNAs, and the activity director.

How did Valley Vista Care do on recent health and safety inspections?

Valley Vista Care had 3 government inspection visits in the last three years, with 32 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Valley Vista Care?

Submit the Request Information form on this page to connect with Valley Vista Care and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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