Valley Home Health Services
658 Main St Ste 25(1 rating)· Caribou average: 4.2
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Quick Facts
- Medicare quality
- 3.0 of 5 stars
- Medicare certified
- Since 1995
- Availability
- Care available 24 hours a day, 365 days a year
- Therapy Services
- Offers physical, occupational, and speech therapy at home
- History
- Family-owned, serving Aroostook County since 1983
- Certification
- Licensed, Medicare and MaineCare certified provider
- Service Area
- Offices in Houlton, Caribou, and Fort Kent
Home Health Compare
What Families Think
An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
What reviewers praise
- 24/7, 365-day home health availability
- In-home PT, occupational, and speech therapy
- Locally owned, serving Aroostook County since 1983
- Medicare and MaineCare certified provider
What reviewers flag
- No published pricing information available
AI-generated from reviews and community data.
Valley Home Health Services is a home health agency serving Caribou, Maine offering Home Health.
About Valley Home Health Services
Valley Home Health Services provides in-home skilled nursing care in Caribou, Maine, serving individuals who wish to remain in their homes while receiving medical support. The organization offers physical, occupational, and speech therapy at home, along with social services and personal care, available 24 hours a day, 365 days a year.
The service is designed for people leaving hospitals or skilled nursing facilities, those recently diagnosed with new conditions, and individuals who have experienced significant changes in their existing health conditions. Valley Home Health Services believes that recovering and rehabilitating in a familiar home environment, surrounded by family and friends, supports both physical healing and emotional wellbeing better than an unfamiliar clinical setting.
Valley Home Health Services and its sister company, Aroostook Home Health Services, have served families throughout Aroostook County since 1983. The organization is licensed by the State of Maine, Medicare certified, and MaineCare certified, handling billing and insurance claims from Medicare, MaineCare, private insurance, and self-pay options.
Locally owned and operated, Valley Home Health Services maintains offices in Houlton, Caribou, and Fort Kent, serving all of Aroostook County. The organization is committed to simplifying the transition to home care while respecting client rights and maintaining ethical standards in service delivery.
Types of Care at Valley Home Health Services
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Help Me ChooseReviews of Valley Home Health Services
5overall · 1 ratings combined
5★ on Google (1)
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Medicare Quality of Care
Valley Home Health Services is a Medicare-certified home health agency (certified since 1995). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.
Quality of patient care
3.0 / 5
Medicare star rating
Services offered
- Skilled nursing
- Physical therapy
- Occupational therapy
- Speech therapy
- Medical social services
- Home health aide
What patients say
5.0 / 5 patient survey rating
- Would definitely recommend the agency89%US 79%
- Rated their overall care 9 or 10 out of 1090%US 85%
- Care was given in a professional way94%US 89%
- The team communicated well89%US 86%
- The team discussed medicines, pain and home safety88%US 82%
135 completed patient surveys, 35% response rate.
Hospital outcomes
- Discharged to the community79%US 80%Same as
- Readmitted to hospital after discharge (30 days) (lower is better)4%US 4%Same as
- Preventable hospital visits during care (lower is better)10%US 11%Same as
How patients did
- Care started within 2 days of referral96%US 94%
- Patients got better at walking or moving around85%US 83%
- Patients got better at getting in and out of bed90%US 83%
- Patients got better at bathing87%US 86%
- Patients' breathing improved88%US 85%
- Patients got better at taking medications correctly80%US 81%
- Patients who had a fall with major injury (lower is better)1%US 1%
- Patients with new or worsened pressure ulcers (lower is better)0%US 0%
- Discharge function score met or exceeded expectations83%US 61%
Service area
Valley Home Health Services reports serving 34 ZIP codes, including Limestone, Blaine, Bridgewater, Caribou, Eagle Lake, Easton, Fort Fairfield, Fort Kent, Fort Kent Mills, Frenchville and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.
Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 207054. National figures are the average across all certified agencies.
Frequently Asked Questions
What types of care does Valley Home Health Services offer?
Valley Home Health Services offers Home Health.
Where is Valley Home Health Services located?
Valley Home Health Services is located at 658 Main St Ste 2 in Caribou, Maine.
What do families say about Valley Home Health Services?
Valley Home Health Services carries a 5.0 out of 5 rating from 1 Google review. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
Does Medicare cover care from Valley Home Health Services?
Yes. Valley Home Health Services is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 3.0 out of 5 stars.
Do I need a referral to use Valley Home Health Services?
For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.
How can families visit Valley Home Health Services?
Submit the Request Information form on this page, or contact Valley Home Health Services directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Valley Home Health Services? Claim this listing to update photos, pricing, and details. It's free.
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