Teresa Brandel
Jun 2026
I've had good care by all the people working there. They are often very busy. They do the best they can when I stop by to fit me in between others appointments.
UnityPoint at Home - Home Medical Equipment - Fort Dodge
214 S 25th St2.3(9 ratings)· Fort Dodge average: 4.2
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Quick Facts
- After-hours support
- Helps with emergency equipment issues when closed
What Families Think
An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Reviews for this home medical equipment location are decidedly mixed. Several complaints center on billing problems, slow insurance refunds, and difficulty getting someone on the phone, while other families highlight staff who go out of their way to help, including outside of normal business hours.
What reviewers praise
- Staff described as friendly and helpful
- Available for emergency equipment issues after hours
- Assists with ongoing supply needs like feeding equipment
What reviewers flag
- One report of insurance billing errors and delayed deposit refunds
- One report of difficulty reaching staff by phone
- One report of confusing guidance when choosing a specific product
AI-generated from reviews and community data.
UnityPoint at Home - Home Medical Equipment - Fort Dodge is a home health agency serving Fort Dodge, Iowa offering Home Health. Families rate it 2.3 out of 5 across 9 reviews.
About UnityPoint at Home - Home Medical Equipment - Fort Dodge
UnityPoint at Home is a home medical equipment provider serving Fort Dodge. The agency helps clients obtain and manage medical equipment and supplies at home.
Reviewers describe mixed experiences with the agency. Some families report that staff have been responsive and helpful with emergency needs and ongoing supply management, noting that one reviewer wrote, "Super friendly" and willing to help outside normal hours. Others report frustration with customer service, including difficulties reaching staff by phone and billing issues involving secondary insurance claims and deposit refunds. A few reviewers also cite challenges with product selection guidance and return policies.
Types of Care at UnityPoint at Home - Home Medical Equipment - Fort Dodge
Home Health
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Help Me ChooseReviews of UnityPoint at Home - Home Medical Equipment - Fort Dodge
2.3overall · 9 ratings combined
2.3★ on Google (9)
Kodi Cooper
May 2026
Very helpful and cooperative has helped multiple times when closed and had emergency issues.Come up with my son's feeding supplies always there to help! Super friendly.
Karen Tate
Mar 2026
I don’t think they know how to answer a phone when a customer calls
S B
Nov 2025
Watch you bills. Threy will "forget" to bill your secondary insurance and when they do they will hold your insanley high deposit hostage for months without issuing a refund.
janis Kuhn
Feb 2022
I went here last Friday looking for a specific knee brace for a family member. Two of the workers kept asking me questions about style, type or kind. I didn't know the answers and they preceeded to keep talking to me even while on the phone and telling what I should do. Then saying if I did purchase the brace, if it was the wrong one I couldn't return it, if we used it.
Frequently Asked Questions
What types of care does UnityPoint at Home - Home Medical Equipment - Fort Dodge offer?
UnityPoint at Home - Home Medical Equipment - Fort Dodge offers Home Health.
Where is UnityPoint at Home - Home Medical Equipment - Fort Dodge located?
UnityPoint at Home - Home Medical Equipment - Fort Dodge is located at 214 S 25th St in Fort Dodge, Iowa.
What do families say about UnityPoint at Home - Home Medical Equipment - Fort Dodge?
UnityPoint at Home - Home Medical Equipment - Fort Dodge carries a 2.3 out of 5 rating from 9 Google reviews. Reviews for this home medical equipment location are decidedly mixed. Several complaints center on billing problems, slow insurance refunds, and difficulty getting someone on the phone, while other families highlight staff who go out of their way to help, including outside of normal business hours. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
How can families visit UnityPoint at Home - Home Medical Equipment - Fort Dodge?
Submit the Request Information form on this page, or contact UnityPoint at Home - Home Medical Equipment - Fort Dodge directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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