Peg Whiteford
Jun 2026
My Mom was at Maplewood Assisted Living and Skilled nursing areas. My family was most appreciative of the wonderful care she received.
1 / 6Quick Facts
- Total units
- 160
- Medicare rating
- 4 of 5
- Ownership
- Non profit, Corporation
- Certified beds
- 160
- Inspections
- View history (20 citations)
CMS Care Compare
What Families Think
There isn't much public feedback available for this skilled nursing and long-term care community in Canton, New York. The only data point is a Google rating of 2.7 out of 5 based on 9 reviews, with no specific review comments or amenities listed to explain that score.
The Bad
- Google rating of only 2.7 out of 5 from 9 reviewers
AI-generated from reviews and community data.
United Helpers Rehabilitation & Senior Care is a senior living community in Canton, New York offering Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Housekeeping and Laundry Service. Families rate it 2.7 out of 5 across 9 reviews.
About United Helpers Rehabilitation & Senior Care
United Helpers Canton Nursing Home is a skilled nursing / long term care community in Canton, New York. The community is licensed for up to 160 residents.
Families rate United Helpers Canton Nursing Home 2.7 out of 5 based on 9 Google reviews.
Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.
Types of Care at United Helpers Rehabilitation & Senior Care
Skilled Nursing / Long Term Care
Amenities
Room Amenities
- Emergency Call System
- Private Bathroom
- Private Rooms
- Wheelchair Accessible
Meals & Dining
- Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
Community Amenities
- 24-Hour Staff
- Gathering / Activity Spaces
- Housekeeping
- Laundry Service
- Medication Management
- On-Site Nurse (RN)
- Security
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Help Me ChooseReviews of United Helpers Rehabilitation & Senior Care
2.7overall · 9 ratings combined
2.7★ on Google (9)
Elaine Vandenburgh
Apr 2024
I can only say that with my father here for the third time in 8 years, and me here a good 12 hours a day, I have seen nothing but care and compassion. Each patient is treated with respect and patience. There may be staffing issues as others have commented, but I have not noticed. This is extremely difficult work both physically and emotionally. I commend those who do these Important jobs and have not seen any resident in any sort of need or neglect. Having seen other facilities, the North Country is lucky to have this one.
M Jennifer Dashnaw
Apr 2023
My father went to Maplewood for rehab on 4/6 and is still there. He was first put in Room 210 in acute care dementia wing as a holding spot to move to rehab wing the following Tuesday. Come to find out, he couldn’t move until Thursday due to an oversight. While in Birch, he was never showered or thoroughly washed up each day/ night, no one came when he pushed help button so often had accidents so they put him in a diaper without consent. He sat in a wet diaper all night until 9:30 AM when his wife helped him clean up and change ! Also, he did not have several meals brought to him because “ someone told the staff that family would be bringing all meals! “ Not one of us said anything about bringing in all his food. The food was quite disgusting and often raw! I was finally able to get my father a shower on Wednesday night before he moved to Beech on Thursday- thanks to a hard worker named Lily! She was upset no one had washed him up or showered him at all during the week he was there. One day, I was with my father from 9 AM until 6:30 pm then my sister came to visit as well. During that time, an older women was seated on the couch outside my father’s room with just her nightshirt on. She sat there the entire time while the aides and nurses walked by her without even acknowledging her. She was never taken to eat any meals, did not go to the bathroom and did not move from that seat until an aide came around 7 and told her it was time for bed! She had no care at all that day and was just being put back into bed. I asked the nurse about it and she said she’d look into it. Nothing happened. Thus far, at Beech, my father was brought to meals very late 4 x and nothing was left for him to eat. They have “ run out” of the menu item my father ordered for either breakfast or dinner 3 x while he sat for over an hour waiting to be served. My father’s PT/ OT services are minimal for a man who needs help getting back home. I am disgusted with the rudeness, lack of care, laziness and plain neglect at Maplewood. It’s shameful! Do better!!
Benjamin Daggett
Oct 2022
My grandmother witnessed an aide and kitchen staff member abusing a 90 year old woman on September 9th 2022.
catherine steele
Oct 2020
They deserve a minus! I was there once and care was just ok...no empathy. My husband was there for his rehab BUT they were not caring. They put diapers on him without his consent. He was so upset.I cried. Staff needs empthatic training. He finally was able to move to St Joseph’s where he was so happy he wanted us to move there
Government Inspection History
3 inspection visits in the last three years, 20 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Aug 9, 2024Fire Safety StandardHealth Standard7 citations
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 8, 2024
Inspect, test, and maintain automatic sprinkler systems.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 16, 2024
Have proper medical gas storage and administration areas.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 1, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 8, 2024
Have generator or other power source capable of supplying service within 10 seconds.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 30, 2024
Ensure that testing and maintenance of electrical equipment is performed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 1, 2024
Ensure that residents are free from significant medication errors.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 8, 2024
Jun 9, 2022Fire Safety StandardHealth Standard6 citations
Install an approved automatic sprinkler system.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 5, 2022
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 5, 2022
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 5, 2022
Respond appropriately to all alleged violations.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 5, 2022
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 5, 2022
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 5, 2022
Jun 28, 2019Fire Safety StandardHealth Standard7 citations
Have elevators that firefighters can control in the event of a fire.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 30, 2019
Have generator or other power source capable of supplying service within 10 seconds.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 27, 2019
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 30, 2019
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 22, 2019
Install an approved automatic sprinkler system.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 27, 2019
Inspect, test, and maintain automatic sprinkler systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 30, 2019
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 30, 2019
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Frequently Asked Questions
What types of care does United Helpers Rehabilitation & Senior Care offer?
United Helpers Rehabilitation & Senior Care offers Skilled Nursing / Long Term Care.
Where is United Helpers Rehabilitation & Senior Care located?
United Helpers Rehabilitation & Senior Care is located at 205 State Street Road in Canton, New York.
What do families say about United Helpers Rehabilitation & Senior Care?
There isn't much public feedback available for this skilled nursing and long-term care community in Canton, New York. The only data point is a Google rating of 2.7 out of 5 based on 9 reviews, with no specific review comments or amenities listed to explain that score.
How did United Helpers Rehabilitation & Senior Care do on recent health and safety inspections?
United Helpers Rehabilitation & Senior Care had 3 government inspection visits in the last three years, with 20 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
How can families visit United Helpers Rehabilitation & Senior Care?
Submit the Request Information form on this page to connect with United Helpers Rehabilitation & Senior Care and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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Nearby Communities
Other senior living options within 25 miles of Canton.
