1 / 5CMS Care Compare
Reviewers give mixed feedback on this skilled nursing facility: several praise the cleanliness, teamwork, and compassionate end-of-life care their loved ones received, while a couple of families report troubling experiences with staff communication, favoritism, and fear of retaliation. Ratings are polarized between very positive and very negative accounts.
AI-generated from reviews and community data.
Tuscola County Medical Care Community is a senior living community in Caro, Michigan offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.9 out of 5 across 23 reviews.
Tuscola County Medical Care Facility is a skilled nursing care community located in Caro, Michigan. The facility provides skilled nursing care in a family-style living environment across multiple building configurations designed to meet varying care needs.
The campus includes two 10-bed state-of-the-art houses where each resident has a private bedroom and private bath. The main building offers 16 private suites with a resident bedroom, separate living/visiting room, and private bath, as well as 2-bed semi-private suites where residents have their own bedroom area and shared bath. All rooms are equipped with local phone service.
The community offers rehabilitation services including physical, occupational, and speech therapy as part of its care program. Residents receive person-centered care plans that address social, emotional, and cognitive needs through the Life Enrichment Department, which provides diverse programs tailored to resident interests and preferences.
Dining at the facility includes a main menu with secondary options, soup and sandwich alternatives, and daily specialty meals. The Admissions department assists families with the placement process and helps guide residents and their loved ones through the transition.
Tell us what you're looking for and we'll match you with communities that fit. Free, and you choose who contacts you.
Help Me Choose3.9overall · 23 ratings combined
3.9★ on Google (23)
Dominique Freeman
Jan 2026
They say the grass isn’t always greener on the other side, but let me tell you. IT IS!! Go else where if you are somewhat different from the society norms. The Director of Nursing is bringing this beautiful facility into destruction with her discriminatory acts. You will not get fair treatment, but instead get bullied for just existing. The rest of the staff is good for the most part.
Modern Refugee.
Aug 2025
Reading the reviews I see most of them are from people who work there. As someone who has a family member that is a resident there I certainly don’t see 5 stars. I have witnessed multiple times when the staff has talked down too and belittled the family of the resident. They quote there policy that varies from person to person who you talk too. When the family had concerns about the environment conditions that exasperate the resident condition they have nothing but excuses. For the amount of money that is paid I feel the communication and treatment of the residents care givers should be better. We are also fearful of saying too much because we are afraid that our concerns will be used a reason for retaliation against our family member. As this has happened before. It really is a bad situation. I pray in the future things will improve.
Sammy Czapla
Aug 2025
The team work in this facility is impeccable, management and staffing try to cater to all types of schedules to keep our team flowing efficiently. TCMCC takes care of your loved ones and their staff.!! Beyond thankful for all of my TCMCC family.!🤗🤗🤗🤗🤗🤗
Amanda Reinert
Nov 2024
I highly recommend this place. They took incredible care of my grandma over the past few years and they made sure that she was kept comfortable in her final days. My parents and I are not local, so while they visited weekly, it was nice to know that the other days she was receiving quality care from people who truly cared about her. I can’t thank them enough.
mike vanepps
Jun 2017
I deliver to this place all the time. This is by far one of the nicest facilities I have ever been to. In both faculty wise and how clean it is. Every time I am here the staff is overwhelmingly friendly helpful and very caring. I would recommend this place to anyone.
3 inspection visits in the last three years, 31 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 16, 2026
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 16, 2026
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 16, 2026
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 16, 2026
Provide properly protected cooking facilities.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 16, 2026
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 16, 2026
Have restrictions on the use of portable space heaters.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 16, 2026
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 16, 2026
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 16, 2026
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 16, 2026
Post nurse staffing information every day.
Severity C of L: potential for minimal harm, widespreadCorrected Jan 16, 2026
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 14, 2024
Provide and implement an infection prevention and control program.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 14, 2024
Install an approved automatic sprinkler system.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 14, 2024
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 14, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 14, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 14, 2024
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 14, 2024
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 14, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 14, 2024
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 14, 2024
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 14, 2024
Have generator or other power source capable of supplying service within 10 seconds.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 14, 2024
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity G of L: actual harm, isolatedCorrected Nov 22, 2023
Provide safe and appropriate respiratory care for a resident when needed.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 22, 2023
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 22, 2023
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 22, 2023
Ensure services provided by the nursing facility meet professional standards of quality.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 22, 2023
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 22, 2023
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 22, 2023
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 22, 2023
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Tuscola County Medical Care Community offers Skilled Nursing / Long Term Care.
Tuscola County Medical Care Community is located at 1285 Cleaver Road in Caro, Michigan.
Reviewers give mixed feedback on this skilled nursing facility: several praise the cleanliness, teamwork, and compassionate end-of-life care their loved ones received, while a couple of families report troubling experiences with staff communication, favoritism, and fear of retaliation. Ratings are polarized between very positive and very negative accounts.
Tuscola County Medical Care Community had 3 government inspection visits in the last three years, with 31 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
Submit the Request Information form on this page to connect with Tuscola County Medical Care Community and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Tuscola County Medical Care Community? Claim this listing to update photos, pricing, and details. It's free.
Other senior living options within 25 miles of Caro.
Caro, Michigan0 mi
4.9(49)
Assisted LivingMemory Care
Caro, Michigan0 mi
5(2)
Assisted Living
Caro, Michigan0 mi
5(1)
Assisted Living
Caro, Michigan0 mi
5(1)
Assisted Living
Caro, Michigan0 mi
Assisted Living
Mayville, Michigan8.8 mi
4(34)
Skilled Nursing / Long Term Care
Home care agencies serving Caro bring help to the house: daily living, companionship, and respite for family caregivers.
