1285 Cleaver Road
3.9(23 ratings)
1 / 5CMS Care Compare
Reviewers give mixed feedback on this skilled nursing facility: several praise the cleanliness, teamwork, and compassionate end-of-life care their loved ones received, while a couple of families report troubling experiences with staff communication, favoritism, and fear of retaliation. Ratings are polarized between very positive and very negative accounts.
AI-generated from reviews and community data.
Tuscola County Medical Care Facility is a skilled nursing care community located in Caro, Michigan. The facility provides skilled nursing care in a family-style living environment across multiple building configurations designed to meet varying care needs.
The campus includes two 10-bed state-of-the-art houses where each resident has a private bedroom and private bath. The main building offers 16 private suites with a resident bedroom, separate living/visiting room, and private bath, as well as 2-bed semi-private suites where residents have their own bedroom area and shared bath. All rooms are equipped with local phone service.
The community offers rehabilitation services including physical, occupational, and speech therapy as part of its care program. Residents receive person-centered care plans that address social, emotional, and cognitive needs through the Life Enrichment Department, which provides diverse programs tailored to resident interests and preferences.
Dining at the facility includes a main menu with secondary options, soup and sandwich alternatives, and daily specialty meals. The Admissions department assists families with the placement process and helps guide residents and their loved ones through the transition.
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Help Me Choose3.9overall · 23 ratings combined
3.9★ on Google (23)
Dominique Freeman
Jan 2026
They say the grass isn’t always greener on the other side, but let me tell you. IT IS!! Go else where if you are somewhat different from the society norms. The Director of Nursing is bringing this beautiful facility into destruction with her discriminatory acts. You will not get fair treatment, but instead get bullied for just existing. The rest of the staff is good for the most part.
Modern Refugee.
Aug 2025
Reading the reviews I see most of them are from people who work there. As someone who has a family member that is a resident there I certainly don’t see 5 stars. I have witnessed multiple times when the staff has talked down too and belittled the family of the resident. They quote there policy that varies from person to person who you talk too. When the family had concerns about the environment conditions that exasperate the resident condition they have nothing but excuses. For the amount of money that is paid I feel the communication and treatment of the residents care givers should be better. We are also fearful of saying too much because we are afraid that our concerns will be used a reason for retaliation against our family member. As this has happened before. It really is a bad situation. I pray in the future things will improve.
Sammy Czapla
Aug 2025
The team work in this facility is impeccable, management and staffing try to cater to all types of schedules to keep our team flowing efficiently. TCMCC takes care of your loved ones and their staff.!! Beyond thankful for all of my TCMCC family.!🤗🤗🤗🤗🤗🤗
Amanda Reinert
Nov 2024
I highly recommend this place. They took incredible care of my grandma over the past few years and they made sure that she was kept comfortable in her final days. My parents and I are not local, so while they visited weekly, it was nice to know that the other days she was receiving quality care from people who truly cared about her. I can’t thank them enough.
mike vanepps
Jun 2017
I deliver to this place all the time. This is by far one of the nicest facilities I have ever been to. In both faculty wise and how clean it is. Every time I am here the staff is overwhelmingly friendly helpful and very caring. I would recommend this place to anyone.
Tuscola County Medical Care Community offers Skilled Nursing / Long Term Care.
Tuscola County Medical Care Community is located at 1285 Cleaver Road in Caro, Michigan.
Reviewers give mixed feedback on this skilled nursing facility: several praise the cleanliness, teamwork, and compassionate end-of-life care their loved ones received, while a couple of families report troubling experiences with staff communication, favoritism, and fear of retaliation. Ratings are polarized between very positive and very negative accounts.
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