Kevin Walker
Jul 2026
Friendly service. Excellent care always There, when I need them.
1 / 5Quick Facts
- Medicare quality
- 4.5 of 5 stars
- Medicare certified
- Since 2023
- Services offered
- Both home health and hospice care
- Care disciplines
- Nursing, physical therapy, and CNA services
Home Health Compare
What Families Think
True Kare Home Health is a home health and hospice agency in Palm Beach Gardens that provides nursing, physical therapy, and CNA services to patients at home. The overwhelming majority of reviewers describe reliable, punctual nurses who communicate closely with families and coordinate care with doctors and pharmacies, though a couple of reports point to problems with intake follow-through and billing.
The Good
- Nurses arrive on schedule and follow through
- Staff coordinate closely with pharmacies and doctors
- Families praise clear, frequent communication
- Caregivers described as skilled and personally attentive
- Same nurses build ongoing relationships with patients
The Bad
- One report of unclear or deceptive out-of-network billing
- One report of missed intake appointments and no-shows
AI-generated from reviews and community data.
True Kare Home Health is a home health agency serving Palm Beach Gardens, Florida offering Home Health. Amenities include Emergency Call System, 24-Hour Staff and Medication Management. Families rate it 4.7 out of 5 across 29 reviews.
About True Kare Home Health
True Kare Home Health is a home health and hospice agency serving Palm Beach Gardens, Florida. They provide nursing care, physical therapy, and certified nursing assistant services to patients recovering at home or receiving end-of-life care.
Families consistently praise the agency's staff reliability and attentiveness. Patients highlight how nurses like Shevonne and Jackie maintained scheduled visits, monitored vital signs closely, and coordinated with pharmacies on medications. One family wrote, "They took the time to understand my loved one's preferences and routines." Caregivers are described as skilled yet genuinely warm, making patients feel comfortable and respected during vulnerable recovery periods. Communication stands out: families note staff kept them informed as care needs changed and addressed concerns promptly.
The agency holds a 4.7/5 Google rating across 29 reviews. While the overwhelming majority of families express deep gratitude for compassionate, professional care, a small number reported scheduling issues or lapses in follow-through on commitments, suggesting variable experiences during intake or initial contact.
Types of Care at True Kare Home Health
Home Health
Amenities
Room Amenities
- Emergency Call System
Community Amenities
- 24-Hour Staff
- Medication Management
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Help Me ChooseReviews of True Kare Home Health
4.7overall · 29 ratings combined
4.7★ on Google (29)
Elenor Major
Jun 2026
I love this company. They’re caring and want the best for their patients. Their company is great from the case manager to the director of nursing well you can say the whole company. As a mother it hard to see your child going through it but along as you have a company that really cares about there patient well being it like a weight has been lifted.I’m happy to have my baby finally home knowing she has a great team of nurses and this company by our side there nothing that we can’t do.. I highly recommend this company if you have a child that has special needs this is the best company for you…
Stephen Wilson
Mar 2026
Great experience
June Koteles
Mar 2026
My dad (and me!) are so blessed to have the help from True Kare Home Health!<br>This home care agency has been so reliable, flexible, kind and caring. They all communicate (in English) with me and my dad throughout, and listen to always get the right fit for us, and as needs change in home care in here.<br>From their visiting nurse (WOW!) , to their CNAs, to their physical therapists, this agency is stellar.<br>I have dealt with MANY home care agencies here in Lake Worth, FL for loved ones over 25 years; and nursing rehabs YIKES!<br>Thank y'all at True Kare Home Health for all you've done, and all you continue to do for us. We love you:) May God bless you.
Richard Ellis
Feb 2026
The nursing care provided was excellent. Both Shevonne and Jackie epitomized the quality of services that I needed coming home from the hospital. They interfaced with the pharmacy to assure that I had the medication that I required each day. The level of professionalism was just what I needed and expected. They monitored and tracked my vital signs each visit and also kept track of my overall health to assure that my progress kept moving in a positive direction. I could not have asked for better care!! Thank you!!!
Medicare Quality of Care
True Kare Home Health is a Medicare-certified home health agency (certified since 2023). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.
Quality of patient care
4.5 / 5
Medicare star rating
What patients say
- Would definitely recommend the agency62%US 79%
- Rated their overall care 9 or 10 out of 1073%US 85%
- Care was given in a professional way79%US 89%
- The team communicated well77%US 86%
- The team discussed medicines, pain and home safety66%US 82%
35 completed patient surveys, 15% response rate.
Hospital outcomes
- Discharged to the community80%US 80%Same as
- Readmitted to hospital after discharge (30 days) (lower is better)5%US 4%Same as
- Preventable hospital visits during care (lower is better)7%US 11%Same as
How patients did
- Care started within 2 days of referral100%US 94%
- Patients got better at walking or moving around92%US 83%
- Patients got better at getting in and out of bed91%US 83%
- Patients got better at bathing95%US 86%
- Patients' breathing improved93%US 85%
- Patients got better at taking medications correctly89%US 81%
- Patients who had a fall with major injury (lower is better)0%US 1%
- Patients with new or worsened pressure ulcers (lower is better)0%US 0%
- Discharge function score met or exceeded expectations87%US 61%
Service area
True Kare Home Health reports serving 61 ZIP codes, including West Palm Beach, Boynton Beach, Lake Worth, Fort Pierce, Boca Raton, Delray Beach, Port Saint Lucie, Vero Beach, Jupiter, Okeechobee and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.
Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 687256. National figures are the average across all certified agencies.
Frequently Asked Questions
What types of care does True Kare Home Health offer?
True Kare Home Health offers Home Health.
Where is True Kare Home Health located?
True Kare Home Health is located at 10625 N Military Trl Ste 206 in Palm Beach Gardens, Florida.
What do families say about True Kare Home Health?
True Kare Home Health is a home health and hospice agency in Palm Beach Gardens that provides nursing, physical therapy, and CNA services to patients at home. The overwhelming majority of reviewers describe reliable, punctual nurses who communicate closely with families and coordinate care with doctors and pharmacies, though a couple of reports point to problems with intake follow-through and billing.
Does Medicare cover care from True Kare Home Health?
Yes. True Kare Home Health is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 4.5 out of 5 stars.
Do I need a referral to use True Kare Home Health?
For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.
How can families visit True Kare Home Health?
Submit the Request Information form on this page to connect with True Kare Home Health and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at True Kare Home Health? Claim this listing to update photos, pricing, and details. It's free.
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