Towne Club Windermere

Francis Spera

Jul 2026

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Excellent physical therapy as prescribed by my physician. Thank you.

Ann townsend

Jun 2026

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JJ. He is the best thing that has happened to Towne Club in a long time. The food is good. The service is great. Everything works.<br>Ann Townsend

Janet Glass

Jun 2026

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Thanks for the the delicious brunch today.<br>Waldorf salad was outstanding! Kitchen & wait staff are amazing.

Greg Barnes

May 2026

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I love the activities that this workplace puts out for people its entertaining and so much fun!! I love the variety they have and you can tell how much effort has been out into each one. I’ve never been to another home thats this inclusive, 10/10 would recommend!!

Jerry Castellanos

May 2026

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Updated from Previous review<br><br>I don’t typically leave public reviews, but after months of attempting to resolve concerns privately and in writing, I think it’s important to share a factual experience with Towne Club Windermere.<br><br>My mother is in memory care under hospice. I hold durable power of attorney and have been actively involved in her care.<br><br>1. Food Safety Score & Transparency<br>The facility has operated with a publicly posted dining/food safety score in the mid-70s (a “C”) , after a previous failing 64, for an extended period. When I asked for basic details—how this was communicated to residents/families and what corrective actions were taken—I did not receive a clear, documented response. A general explanation was provided, but no record of the original communication (date, distribution, or audience) was produced when requested.<br><br>For something as fundamental as food safety in a senior living environment, that lack of clarity is concerning.<br><br>2. Access & Communication from Ownership<br>In written communication that followed my inquiries about the food safety score, the owner stated that he would “demand that [I] not come on site in the future” if certain conditions were not met, including a required apology to staff.<br><br>For a family member holding power of attorney for a nonverbal resident in hospice, it is reasonable to ask: is that appropriate language to use in response to questions about a publicly posted food safety score?<br><br>When I later asked for a direct yes/no clarification on those statements, no direct answer was provided.<br><br>Lastly the owner has reviewed his own facility and commented on it as he was a resident. Visuals are attached