Kevin Balmer
Jul 2025
Very unprofessional. Administrator doesn't know what she is doing.
Thomas Rest Haven
217 Main Street
3.7(10 ratings)
Quick Facts
- Total units
- 57
- Medicare rating
- 2 of 5
- Ownership
- Government, City/county
- Certified beds
- 57
- Inspections
- View history (37 citations)
CMS Care Compare
What Families Think
Thomas Rest Haven is a small skilled nursing facility in Coon Rapids, Iowa, with mixed reviews. Several families praise the cleanliness and caring staff, while others report serious concerns about administrative professionalism and management.
The Good
- Facility described as clean and pleasant-smelling
- Staff described as caring and friendly
- Residents treated like family
- Food received positive comments
The Bad
- Multiple reports of unprofessional administration/management
- One family removed a loved one over management concerns
AI-generated from reviews and community data.
Thomas Rest Haven is a senior living community in Coon Rapids, Iowa offering Skilled Nursing / Long Term Care. Families rate it 3.7 out of 5 across 10 reviews.
About Thomas Rest Haven
Thomas Rest Haven is a skilled nursing / long term care community in Coon Rapids, Iowa. The community is licensed for up to 57 residents.
Families rate Thomas Rest Haven 3.7 out of 5 based on 10 Google reviews.
Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.
Types of Care at Thomas Rest Haven
Skilled Nursing / Long Term Care
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Help Me ChooseReviews of Thomas Rest Haven
3.7overall · 10 ratings combined
3.7★ on Google (10)
Becky Hastie
May 2025
I just visited my best friends dad with my parents and we all agreed that the facility was very nice. It was clean and all the staff we encountered were very friendly. My friends dad really likes it there and never has a bad word to say. They even like the food!!
Alice Feldmann
Sep 2024
If you care about your loved ones DO NOT send them to this facility. Two people running the place who are highly unprofessional. Took my parents out and went to Guthrie Center. Wonderful facility, exceptional care.
Shawna D
Apr 2022
I'm here working from out of state for a couple of months and I can honestly say this is the nicest resident care facility I have been too. The level of care is exceptional and the residents are treated like family. The facility is clean and smells nice as well which is not typical for anywhere I've been. It's a place I would want to be if I needed care!
Rachael K
May 2021
My Grandpa says he enjoys it here. The staff seem to really care about the residents. When I visit the facility is always clean.
Government Inspection History
5 inspection visits in the last three years, 37 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Jan 15, 2026Health Complaint1 citation
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Jan 7, 2026
Sep 18, 2025Fire Safety StandardHealth ComplaintHealth Standard8 citations
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 25, 2025
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 25, 2025
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 25, 2025
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 25, 2025
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 25, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 13, 2025
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 25, 2025
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 25, 2025
Apr 9, 2025Health Complaint1 citation
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Apr 30, 2025
Oct 17, 2024Fire Safety StandardHealth ComplaintHealth Standard19 citations
Develop and maintain an Emergency Preparedness Program (EP).
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 14, 2024
Include a process for Emergency Preparedness collaboration.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 26, 2024
Address subsistence needs for staff and patients.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 14, 2024
Establish policies and procedures for volunteers.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 20, 2024
Establish roles under a Waiver declared by secretary.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 26, 2024
Establish methods for sharing information.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 14, 2024
Conduct testing and exercise requirements.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 14, 2024
Follow proper procedures when the fire alarm was out of service for more than 4 hours.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 14, 2024
Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 14, 2024
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 14, 2024
Provide a written emergency evacuation plan.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 14, 2024
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 14, 2024
Ensure that testing and maintenance of electrical equipment is performed.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 26, 2024
Conduct risk assessment and an All-Hazards approach.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 20, 2024
Address patient/client population and determine types of services needed.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 14, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 8, 2024
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 8, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 8, 2024
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Severity B of L: potential for minimal harm, patternCorrected Nov 8, 2024
Jul 27, 2023Fire Safety StandardHealth Standard8 citations
Conduct testing and exercise requirements.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 2, 2023
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 19, 2023
Provide and implement an infection prevention and control program.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 19, 2023
Establish roles under a Waiver declared by secretary.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 2, 2023
Ensure proper usage of power strips and extension cords.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 2, 2023
Have proper medical gas storage and administration areas.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 2, 2023
Ensure services provided by the nursing facility meet professional standards of quality.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 19, 2023
Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 19, 2023
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Frequently Asked Questions
What types of care does Thomas Rest Haven offer?
Thomas Rest Haven offers Skilled Nursing / Long Term Care.
Where is Thomas Rest Haven located?
Thomas Rest Haven is located at 217 Main Street in Coon Rapids, Iowa.
What do families say about Thomas Rest Haven?
Thomas Rest Haven is a small skilled nursing facility in Coon Rapids, Iowa, with mixed reviews. Several families praise the cleanliness and caring staff, while others report serious concerns about administrative professionalism and management.
How did Thomas Rest Haven do on recent health and safety inspections?
Thomas Rest Haven had 5 government inspection visits in the last three years, with 37 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
How can families visit Thomas Rest Haven?
Submit the Request Information form on this page to connect with Thomas Rest Haven and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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