Kyle B.
Aug 2025
Clean, smells good, interior designed to be nice and feel like you're outside. Really impressed and staff and care always seem to be really good. Thanks!
Pennington Health Services dba Thief River Care Center
2001 Eastwood Drive3.2(16 ratings)· Thief River Falls average: 3.3
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1 / 2Quick Facts
- Total units
- 70
- Medicare rating
- 2 of 5
- Ownership
- Non profit, Corporation
- Certified beds
- 70
- Inspections
- View history (43 citations)
- Nursing coverage
- Licensed nurses on-site 24 hours a day
- Therapy services
- On-site physical, occupational, and speech therapy
- Care scope
- Includes short-term rehab and end-of-life care
- Facility history
- Operating since 2012 under current care model
CMS Care Compare
What Families Think
An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Most reviewers describe Thief River Care Center as clean, warm, and staffed by caring nurses and CNAs who treat residents like family. One family reported a troubling experience with slow response times and short staffing, raising concerns about consistency of care. Overall the community earns high praise for compassion and cleanliness, tempered by at least one serious complaint.
What reviewers praise
- Reviewers call the facility clean and pleasant-smelling
- Staff described as friendly, attentive, and professional
- Nurses and CNAs praised for compassionate, family-like care
- Homelike, small-town-style interior design noted by reviewers
- On-site rehabilitation therapy for residents
- Spiritual support through local clergy partnerships
What reviewers flag
- One report of short staffing causing slow response to call lights
- One reviewer described unmet needs for pain, temperature, and restroom help
- No published pricing information available
AI-generated from reviews and community data.
Pennington Health Services dba Thief River Care Center is a senior living community in Thief River Falls, Minnesota offering Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 3.2 out of 5 across 16 reviews.
About Pennington Health Services dba Thief River Care Center
Thief River Care Center is a skilled nursing facility in Thief River Falls, Minnesota, operated by Pennington Health Services. The community provides short-term and long-term care services, including rehabilitation and end-of-life care, with a focus on personalized, homelike accommodations and dignity-centered service.
The facility offers comprehensive skilled nursing services with licensed nurses available 24 hours a day to provide care and manage medications under a medical director's supervision. Restorative programs support residents with activities of daily living such as bathing, feeding, and dressing, helping each person work toward recovery and independence.
Rehabilitation therapy services are available on-site, including physical therapy, occupational therapy, and speech therapy for both inpatient and outpatient needs. The community has maintained this care focus since opening in 2012, with individualized care plans tailored to each resident's needs.
Daily activities at the center include social programs featuring entertainment, events, and creative activities designed to engage residents and foster connections. Spiritual support is offered through worship services in partnership with local clergy, reflecting the facility's values of compassion and holistic wellness.
Types of Care at Pennington Health Services dba Thief River Care Center
Skilled Nursing / Long Term Care
Amenities
Room Amenities
- Emergency Call System
- Private Bathroom
- Private Rooms
- Wheelchair Accessible
Meals & Dining
- Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
Community Amenities
- 24-Hour Staff
- Chapel / Religious Services
- Gathering / Activity Spaces
- Housekeeping
- Medication Management
- On-Site Nurse (RN)
Activities
- Religious Services
- Social Activities
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Help Me ChooseReviews of Pennington Health Services dba Thief River Care Center
3.2overall · 16 ratings combined
3.2★ on Google (16)
Tina Haugen
Mar 2024
The residents are so well taken care of. The staff is very friendly and professional. Resident needs are met in a timely manner. Management staff is very attentive to staff resident and family needs.
Emily Straw
Mar 2024
TRCC has wonderful residents, many dedicated, compassionate and very skilled employees across every department, and provides excellent nursing care. The nurses and CNA's are caring and thoughtful, treating residents like their own family members. The non nursing staff also go out of their way to treat residents with dignity and kindly. Excellent housekeepers, cooks, maintenance staff, etc.
Eric Kube
Nov 2023
Thank you for all the love and care you give the residents! This place is set up to look like a small town on the inside, giving the residents dignity and great memories of times gone by!
Ranae Knaffla
Nov 2018
My mother is in this center now. She waits Everytime she calls for help. In pain, cold, having to use restroom but unable to unassisted. Everyday when I call she is waiting for someone to respond to her calls. The nurses are nice but the facility can not care for our elderly the way they need to. Short staffed they say. Unexcetaboe and very poor quality of care. Personally if it does not change a formal complaint will be made to Medicare for quality of care.
Government Inspection History
9 inspection visits in the last three years, 43 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Apr 1, 2026Fire Safety StandardHealth ComplaintHealth Standard11 citations
Have exits that are accessible at all times.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 5, 2026
Have simulated fire drills held at unexpected times.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 5, 2026
Ensure each resident receives an accurate assessment.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 6, 2026
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 5, 2026
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 5, 2026
Provide properly protected cooking facilities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 10, 2026
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 5, 2026
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 5, 2026
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 5, 2026
Inspect, test, and maintain automatic sprinkler systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 1, 2026
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 23, 2026
Dec 30, 2025Health Complaint1 citation
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Dec 18, 2025
Jan 16, 2025Fire Safety StandardHealth ComplaintHealth Standard17 citations
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Feb 19, 2025
Provide and implement an infection prevention and control program.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 14, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 19, 2025
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 19, 2025
Have simulated fire drills held at unexpected times.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 19, 2025
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 19, 2025
Install noncombustible or limited-combustible interior walls.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 19, 2025
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 19, 2025
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 14, 2025
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 19, 2025
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 19, 2025
Reasonably accommodate the needs and preferences of each resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 19, 2025
Ensure proper usage of power strips and extension cords.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 19, 2025
Have restrictions on the use of highly flammable decorations.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 19, 2025
Install corridor and hallway doors that block smoke.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 19, 2025
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 19, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 19, 2025
May 2, 2024Health Complaint1 citation
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 31, 2024
Apr 19, 2024Health Complaint2 citations
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Apr 15, 2024
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 17, 2024
Apr 12, 2024Health Complaint2 citations
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 6, 2024
Respond appropriately to all alleged violations.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 6, 2024
Jan 3, 2024Health Complaint2 citations
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Jan 20, 2024
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 20, 2024
Nov 1, 2023Fire Safety StandardHealth Standard4 citations
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Severity J of L: immediate jeopardy, isolatedCorrected Dec 1, 2023
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 1, 2023
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 1, 2023
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 1, 2023
Aug 30, 2023Health Complaint3 citations
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 23, 2023
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 23, 2023
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 23, 2023
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Frequently Asked Questions
What types of care does Pennington Health Services dba Thief River Care Center offer?
Pennington Health Services dba Thief River Care Center offers Skilled Nursing / Long Term Care.
Where is Pennington Health Services dba Thief River Care Center located?
Pennington Health Services dba Thief River Care Center is located at 2001 Eastwood Drive in Thief River Falls, Minnesota.
What do families say about Pennington Health Services dba Thief River Care Center?
Most reviewers describe Thief River Care Center as clean, warm, and staffed by caring nurses and CNAs who treat residents like family. One family reported a troubling experience with slow response times and short staffing, raising concerns about consistency of care. Overall the community earns high praise for compassion and cleanliness, tempered by at least one serious complaint.
How did Pennington Health Services dba Thief River Care Center do on recent health and safety inspections?
Pennington Health Services dba Thief River Care Center had 9 government inspection visits in the last three years, with 43 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
How can families visit Pennington Health Services dba Thief River Care Center?
Submit the Request Information form on this page, or contact Pennington Health Services dba Thief River Care Center directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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