MyLivingChoice

TheKey - Senior Home Care

3801 PGA Blvd Suite 600

4.9(84 ratings)· Palm Beach Gardens average: 4.6

TheKey - Senior Home Care, photo 11 / 6

Quick Facts

Care flexibility
Ranges from hourly companionship to 24/7 live-in support
Caregiver employment
Caregivers are direct employees, not contractors
Stay length
Available for short-term or long-term care needs
Service area
Serves clients beyond Palm Beach, including Jupiter, FL

What Families Think

Families and referral partners consistently praise TheKey's Palm Beach Gardens home care team for compassionate, reliable caregivers and responsive care managers who adapt plans as needs change. Reviewers frequently highlight strong communication, quick caregiver replacements when needed, and long-term relationships that let clients age in place, including through hospice and end-of-life care. A few reviews mention the company by its former name, Home Care Assistance of Palm Beach.

The Good

  • Highly responsive care managers who adjust plans quickly
  • Caregivers described as compassionate, patient, and reliable
  • Strong communication with distant family caregivers
  • Successful long-term caregiver matches lasting years
  • Support through hospice and advanced illness care
  • Quick caregiver replacement when scheduling issues arise

The Bad

  • One report of finding home messy with missing jewelry after care

AI-generated from reviews and community data.

TheKey - Senior Home Care is a home care agency serving Palm Beach Gardens, Florida offering At-Home Care. Care is billed by the hour and no doctor's referral is needed. Amenities include Transportation Services, Medication Management and Day Trips and Outings. Families rate it 4.9 out of 5 across 84 reviews.

About TheKey - Senior Home Care

TheKey provides concierge senior home care and private duty nursing in Palm Beach Gardens, Florida, offering aging-in-place services delivered in clients' homes. The community serves the Palm Beach area with flexible care options ranging from hourly companionship to 24/7 live-in support, as well as comfort-focused care during advanced illness and professional clinical care for health needs.

Care is guided by TheKey's proprietary Balanced Care Method, which focuses on six evidence-based pillars: cognitive stimulation, nutritious meals, physical movement, social connection, meaningful activities, and restful sleep. This approach is designed to help clients thrive while maintaining independence and engagement in their daily lives.

TheKey's caregiving teams are locally based in the Palm Beach community and are supported by 25+ years of home care experience and comprehensive training standards. Each client receives personalized attention from a personally matched caregiver, a Caregiver Manager, and a Client Success Manager, all available 24/7 to ensure consistent and reliable support as care needs evolve.

The care process begins with an initial conversation to explore options and understand the client's needs. TheKey conducts in-home assessments to build trust and create personalized care plans centered on the individual's routines, preferences, and goals, ensuring that support grows and adapts with changing circumstances.

Types of Care at TheKey - Senior Home Care

At-Home Care

Amenities

Community Amenities

  • Medication Management
  • Transportation Services

Activities

  • Day Trips and Outings
  • Grocery Shopping and Errands

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Reviews of TheKey - Senior Home Care

4.9overall · 84 ratings combined

4.9★ on Google (84)

Kathleen McKee Jones

Jul 2025

via Google

I had the pleasure of working with Bri Hurley from The Key, and while we ultimately did not move forward with caregiving services, I still felt compelled to write a review because of how truly supportive and responsive Bri was throughout a very stressful time. She consistently checked in, offered thoughtful guidance, and provided valuable resources as we navigated a move into assisted living for my mom.<br><br>Bri went above and beyond—always caring, never pushy—and her compassion really stood out. She connected us with Randy and Destini at Elite Estate Services, and they were absolutely wonderful to work with. Even though she knew there was no direct benefit to her, Bri remained engaged and eager to help. That kind of integrity and kindness is rare, and I’m so grateful.<br><br>Thank you, Bri, for being a bright light during a tough transition.

Amy Tracy

May 2025

via Google

I have had a positive experience with the staff.

Dru Vaughn

Apr 2025

via Google

This home care company has bent over backwards to take care of Dad and they are so helpful with our family’s needs to support him! Thank You Key

SARGE3439

Mar 2025

via Google

Great experience. Dawn was a pleasure to work with.

GH

Mar 2025

via Google

I am very pleased with all of the staff at the Vi. The place has been renovated and it’s really nice. I would recommend any of my clients who are interested in moving into a community.

Ask about care at home

Ask about availability, hourly rates, or a free in-home assessment. Your details go only to TheKey - Senior Home Care, never sold or shared.

Frequently Asked Questions

What types of care does TheKey - Senior Home Care offer?

TheKey - Senior Home Care offers At-Home Care.

Where is TheKey - Senior Home Care located?

TheKey - Senior Home Care is located at 3801 PGA Blvd Suite 600 in Palm Beach Gardens, Florida.

What do families say about TheKey - Senior Home Care?

Families and referral partners consistently praise TheKey's Palm Beach Gardens home care team for compassionate, reliable caregivers and responsive care managers who adapt plans as needs change. Reviewers frequently highlight strong communication, quick caregiver replacements when needed, and long-term relationships that let clients age in place, including through hospice and end-of-life care. A few reviews mention the company by its former name, Home Care Assistance of Palm Beach.

How can families visit TheKey - Senior Home Care?

Submit the Request Information form on this page to connect with TheKey - Senior Home Care and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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Nearby Communities

Other senior living options within 25 miles of Palm Beach Gardens.