TheKey, formerly Craig Cares, provides personalized home care services in Roseville, California and the Greater Sacramento region. The company offers flexible care options ranging from a few hours of companionship to comprehensive 24/7 support, including hourly, live-in, and around-the-clock care delivered in clients' homes.
TheKey's approach centers on what it calls the Balanced Care Method, a proprietary framework addressing the whole person through six evidence-based pillars: cognitive stimulation, nutritious meals, physical movement, social connection, meaningful activities, and restful sleep. The company also offers specialized memory care for those with cognitive decline and comfort-focused care for advanced illness.
The caregiving team combines local familiarity with communities throughout Roseville and Greater Sacramento with the training and standards of a national organization with more than 25 years of home care experience. Clients work with personally matched caregivers supported by a Caregiver Manager and Client Success Manager, both available 24/7 to coordinate care and ensure continuity of support.
The company's process begins with a conversation to explore options, followed by an in-home assessment where care managers meet clients in their own space to understand routines, preferences, and goals before creating a personalized care plan.
