MyLivingChoice

The Waters Of Shelbyville

835 Union Street

3.9(38 ratings)· Shelbyville average: 4

The Waters Of Shelbyville, photo 11 / 6

Quick Facts

Total units
96
Medicare rating
3 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
96

What Families Think

Families rate The Waters Of Shelbyville 4 out of 5 stars across 37 Google reviews, though no detailed review text or amenity information is available to summarize specific praise or complaints. The community offers skilled nursing and long-term care services in Shelbyville, Tennessee.

The Good

  • 4 out of 5 rating from 37 Google reviews
  • Offers skilled nursing and long-term care services

The Bad

  • No published pricing information available
  • No detailed reviews or amenities listed to evaluate fit

AI-generated from reviews and community data.

The Waters Of Shelbyville is a senior living community in Shelbyville, Tennessee offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.9 out of 5 across 38 reviews.

About The Waters Of Shelbyville

The Waters Of Shelbyville, LLC is a skilled nursing / long term care community in Shelbyville, Tennessee. The community is licensed for up to 96 residents.

Families rate The Waters Of Shelbyville, LLC 4 out of 5 based on 37 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care at The Waters Of Shelbyville

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews of The Waters Of Shelbyville

3.9overall · 38 ratings combined

3.9★ on Google (38)

Melanie Ward

Aug 2026

via Google

Only 1 star, and that would only be for the nurses and techs who actually care and have compassion and as far as others, susan, carl, wanda. Not one of you reached out to ask me after my mom had to go to the ER how she was. I even told susan, my mom was going to hospice when I had to come back to get her belongings. No compassion, no caring, no, i'm sorry!! Even carl saw me, and he said nothing!! I get it, she was just another number for you. Next. If I knew how bad and the condition of this place and how badly my mom was treated and not cared for. She had a UTI and pneumonia. Very bad bedsore that even at the hospital they could not help!! She lost 4lbs in 3wks there at waters. Yes she was very underweight and malnourished before. She wasn't thriving, she couldnt walk and if she had to go to bathroom she was using a wheelchair as a walker!! Real safe!! She wasn't feeling well and nobody seemed to care or do anything about it to help her!! I asked several times to have her labs done and urinalyisis. Then day before she went to ER, Dr. Vollmer had ordered it a little late!! Hospital already had results before he did!!! First meeting him when my mother was unresponsive at waters in her room, he touches her chest and says, she's severely dehydrated, that we ought to think about hospice. WOW, something you say to somebody when you first meet them right? Where is the compassion. I don't care if he's had 25 yrs in the medical field. He basically thought she was hopless.<br>I kept saying for weeks something is not right with her mind and I thought was rapid onset of dementia. No, it was because having a really bad UTI and Pneumonia. I wouldn't even want my dog in this facilty. Unfortunately, I wasn't able to make the decision based on what I know now. Only what I was told in June and she had to go to skilled nursing. So she was brought there. Pictures do no justice, and neither does the trying to win somebody over the phone and trying to be kind over a phone. No directory of staff or direct number. No direction on who to talk to and I had to keep asking for information!! No one calls you except 1 nurse Kaitlin who told me that my mom was having labs done she wasn't her nurse that day but she knew I was concerned about my mom and wanted me to know. Heard some nurse was giving my mom medicine with peanut butter. What is she a dog.!! Not to mention one of the "newer" nurse, leaving her medicine sitting there in her room. My sister finding one of her pills on the floor. Trying to get information and talk to a nurse. When half the time, being put on hold even 20 mintues or the phone would ring and ring. Very unprofessional!! My mother suffered there 3wks!!! This is not a place to help people get better. It's a place for people to die!!.<br>The lack of compassion and caring, these are human lives. They are someone's mothers, fathers. Loved ones. She was my mother!!! My first impression walking in is they leave these people in these wheelchairs, in the hallways because they don't care. The smell of urine. Not to mention, you don't even have computers that work. Literally a cna told me that the computer doesn't work at the desk. The nurses don't even have phones on them or carts with laptops on them. They have to share. This place I found very unprofessional. Not to mention, you walk in, nobody asks you who you are, where you're going. They just care about making that money. Not helping to improve lives.<br><br>Heart-broken!!

Delicia Wigfall

Jun 2026

via Google

Well it has begun!!!!!!! Someone tell me how you are a nurse period whether you are hired full-time at a facility or you contract through an agency, how do you not have access to the residents/patients meds. You have a patient lying there in pain that hasn't had pain meds since 2p this afternoon on June 12,2026 ,it's 10:45 pm and your patient is in full blown pain can't get up and walk or nothing. Im not sure this place is where he needs to be if the nurse doesn't have access to his pain meds when he needs them. I've worked in nursing homes pretty much all my life and I've never heard of this nonsense. Then you have an aide telling them to call 911, what the hell. Waters you all need to get your ducks in a row and waddling to the same tune or you all may need to close your doors. That's on everything as long as mine is in there . Do better!!!! You need house keeping there also, that place is filthy

Earl Smith

Apr 2026

via Google

New Administrator is a great resource for my family!!

Nevil Libra

Feb 2026

via Google

The Waters of Shelbyville là một nơi mà tôi thấy khá ổn khi đưa người thân đến đây để hồi phục. Không gian sạch sẽ, thoáng mát, đội ngũ nhân viên tận tâm, chu đáo. Họ luôn lắng nghe và quan tâm đến nhu cầu của mỗi bệnh nhân, điều này thật sự ấn tượng. Tuy nhiên, tôi nghĩ họ nên cải thiện một chút về thời gian chờ đợi trong các phiên trị liệu, đôi khi kéo dài hơi lâu. Nhưng nhìn chung, đây là một trung tâm mà tôi cảm thấy yên tâm khi chọn lựa.

Justeen Baron

Feb 2026

via Google

Our family’s experience at this facility was deeply disappointing and concerning. My stepfather was admitted for rehabilitation with the goal of returning home. He was optimistic and looking forward to discharge. During his stay, there was an incident involving a prolonged period without oxygen support. Following this event, his condition significantly declined, and he has not been the same since. We are now managing serious health complications that arose during his time there. We understand that healthcare settings can be complex, but we expected closer monitoring and clearer communication regarding his care. Unfortunately, we did not feel adequately informed or reassured during critical moments. Families place immense trust in facilities like this when their loved ones are vulnerable. Based on our experience, I strongly encourage others to ask detailed questions about monitoring protocols and emergency response procedures before choosing care here.

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Government Inspection History

4 inspection visits in the last three years, 38 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Feb 27, 2026Fire Safety StandardHealth Standard18 citations
  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 9, 2026

  • Ensure that testing and maintenance of electrical equipment is performed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 9, 2026

  • To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 9, 2026

  • Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 9, 2026

  • Have stairways and smokeproof enclosures used as exits that meet safety requirements.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 9, 2026

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 9, 2026

  • Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 9, 2026

  • Ensure that waiting areas, nurse’s stations, gift shops, and cooking facilities, open to the corridor are properly protected.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 9, 2026

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 9, 2026

  • Develop and maintain an Emergency Preparedness Program (EP).

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 9, 2026

  • Conduct risk assessment and an All-Hazards approach.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 9, 2026

  • Address subsistence needs for staff and patients.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 9, 2026

  • Establish policies and procedures including evacuation.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 9, 2026

  • Create arrangements with other facilities to receive patients.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 9, 2026

  • Establish roles under a Waiver declared by secretary.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 9, 2026

  • List the names and contact information of those in the facility.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 9, 2026

  • Conduct testing and exercise requirements.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 9, 2026

  • Implement emergency and standby power systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 9, 2026

Nov 29, 2023Health Complaint2 citations
  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 11, 2024

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 11, 2024

Nov 6, 2019Fire Safety StandardHealth Standard11 citations
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity J of L: immediate jeopardy, isolatedCorrected Aug 20, 2019

  • To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 18, 2019

  • Ensure proper usage of power strips and extension cords.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 18, 2019

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 9, 2019

  • Meet requirements for the use of electrical equipment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 18, 2019

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 9, 2019

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 9, 2019

  • Install proper backup exit lighting.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 18, 2019

  • Have properly located and lighted "Exit" signs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 18, 2019

  • Have a fire alarm with audible and visual signals that transmits the alarm automatically to notify emergency forces in event of fire.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 18, 2019

  • Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 18, 2019

Dec 5, 2018Fire Safety StandardHealth Standard7 citations
  • Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 15, 2019

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 15, 2019

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 15, 2019

  • Provide properly protected cooking facilities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 15, 2019

  • Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 15, 2019

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 15, 2019

  • Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 15, 2019

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does The Waters Of Shelbyville offer?

The Waters Of Shelbyville offers Skilled Nursing / Long Term Care.

Where is The Waters Of Shelbyville located?

The Waters Of Shelbyville is located at 835 Union Street in Shelbyville, Tennessee.

What do families say about The Waters Of Shelbyville?

Families rate The Waters Of Shelbyville 4 out of 5 stars across 37 Google reviews, though no detailed review text or amenity information is available to summarize specific praise or complaints. The community offers skilled nursing and long-term care services in Shelbyville, Tennessee.

How did The Waters Of Shelbyville do on recent health and safety inspections?

The Waters Of Shelbyville had 4 government inspection visits in the last three years, with 38 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit The Waters Of Shelbyville?

Submit the Request Information form on this page to connect with The Waters Of Shelbyville and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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