146 Buck Creek Road
4.5(17 ratings)
CMS Care Compare
Families describe The Waters of Roan Highlands as a caring, well-staffed memory care and rehabilitation community in Roan Mountain, Tennessee. Reviewers consistently praise the compassion of nursing and CNA staff, especially in the memory care unit, and note strong communication about resident changes. A few reviewers mention staffing shortages despite the quality of care provided.
AI-generated from reviews and community data.
The Waters of Roan Highlands is a senior living community in Roan Mountain, Tennessee offering Skilled Nursing / Long Term Care. Families rate it 4.5 out of 5 across 17 reviews.
The Waters of Roan Highlands is a senior living community in Roan Mountain, Tennessee offering memory care, short-term rehabilitation, and long-term residential care. The community is designed to support residents across various care needs, from recovery and rehabilitation to ongoing memory care support.
The community provides personalized memory care programming focused on encouraging connection and comfort. Staff emphasize helping residents live well each day through individualized attention and support tailored to each person's unique needs.
The Waters of Roan Highlands offers specialized services including wound care and respiratory support, along with rehabilitation services aimed at helping residents rebuild strength, confidence, and independence during their stay. The care team works with residents whether they need short-term recovery or long-term support.
The facility maintains a clean, well-kept environment where residents are supported by a dedicated care team committed to helping each individual reach their fullest potential and feel safe and at home.
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Help Me Choose4.5overall · 17 ratings combined
4.5★ on Google (17)
trisha phillippi
Apr 2026
My mother was in memory care here for 3 years until she passed away recently. Being a nurse myself and knowing how rare it is to get this level of care and actual caring by the staff I can't speak highly enough of the care she received. This place was a blessing to her and us.
Blessed_'HUMAN'
Nov 2025
Google says your website does not support https which it should considering Federal mandate says all healthcare facilities must keep a secured website.
Janine Hughes-Cornell
Feb 2024
I've been doing outpatient physical therapy there recently and am very impressed with the department. The staff members are pleasant, upbeat, professional and well trained.
Mechele Hyatt
Mar 2023
My mother is a patient in the memory unit and I cannot express enough how much I appreciate the staff there. They all are very caring and always call me of any changes with her. It’s a blessing to know she is in good hands.
Patricia Mikkelson
May 2022
I am revising my review for memory care staff. The staff s kind and caring although understaffed. The interaction with residents show that they do love and respect the residents.
4 inspection visits in the last three years, 5 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Provide properly protected cooking facilities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 22, 2026
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 15, 2025
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 23, 2025
Ensure that testing and maintenance of electrical equipment is performed.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 25, 2025
Have restrictions on the use of portable space heaters.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 25, 2025
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
The Waters of Roan Highlands offers Skilled Nursing / Long Term Care.
The Waters of Roan Highlands is located at 146 Buck Creek Road in Roan Mountain, Tennessee.
Families describe The Waters of Roan Highlands as a caring, well-staffed memory care and rehabilitation community in Roan Mountain, Tennessee. Reviewers consistently praise the compassion of nursing and CNA staff, especially in the memory care unit, and note strong communication about resident changes. A few reviewers mention staffing shortages despite the quality of care provided.
The Waters of Roan Highlands had 4 government inspection visits in the last three years, with 5 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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