Shannon Hernandez
Apr 2024
If you love your family member don't put them here unless you want them to die. This facility is a disgrace and other than a few wonderful cna they will ignore and mistreat your family member.
The Springs of Hillcrest Health & Rehabilitation
1421 West Second St North
4.3(33 ratings)
1 / 5Quick Facts
- Total units
- 90
- Medicare rating
- 5 of 5
- Ownership
- For profit, Corporation
- Certified beds
- 90
CMS Care Compare
What Families Think
Reviewers describe The Springs of Hillcrest as clean, calm, and staffed by caring people who check in often on residents, with several families noting long-term trust built over years of care for multiple relatives. One reviewer, however, raised a serious complaint about neglect and mistreatment, standing in sharp contrast to the otherwise positive feedback.
The Good
- Facility described as clean with no bad odors
- Staff described as friendly, helpful, and attentive
- Nursing staff checked in frequently on residents
- Multiple family members cared for there over years
- Small touches like an aviary noted fondly by visitors
The Bad
- One report of serious neglect and mistreatment of a resident
- No published pricing information available
AI-generated from reviews and community data.
About The Springs of Hillcrest Health & Rehabilitation
The Springs of Hillcrest Health & Rehabilitation is a skilled nursing / long term care community in Prescott, Arkansas. The community is licensed for up to 90 residents.
Families rate The Springs of Hillcrest Health & Rehabilitation 4.3 out of 5 based on 33 Google reviews.
Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.
Types of Care
Skilled Nursing / Long Term Care
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Help Me ChooseReviews
4.3overall · 33 ratings combined
4.3★ on Google (33)
Toni Wartinger
Nov 2023
We enjoyed our visit. The facility is very clean and the staff friendly and helpful. Thank you for taking such good care of our loved one.
Karen Genore
Jul 2023
I love the birds very good idea. The halls were very clean no bad smells. I went to visit my sister her room was clean and so was she. All in all everything was good thank y’all for that. It makes me feel good about her stay there I hope it is always like that. Mary Hobbs
mike ellis
Feb 2022
My mother was at Hillcrest for about three years and now my dad is there. We have personally known members of the administrative and nursing staff. They have always had a good intent and they have done a job better than I could do. My family and I have always appreciated their efforts.
Ronald Martin
Nov 2021
Admitted my 95 old Dad on Friday November 26, 2021 at Prescott Arkansas. Came up on Thursday Thanksgiving day to look and get him room ready for Friday afternoon. Return on Friday and Sunday saff was very helpful and fully of smile. On both days I was there after my Dad was admitted saff came by at least 5 times to check ✔ on my Dad and visited with family. I would like to thank everyone for making his new beginning and my heart at ease. This was a hard decision! Thanks again!
Frequently Asked Questions
What types of care does The Springs of Hillcrest Health & Rehabilitation offer?
The Springs of Hillcrest Health & Rehabilitation offers Skilled Nursing / Long Term Care.
Where is The Springs of Hillcrest Health & Rehabilitation located?
The Springs of Hillcrest Health & Rehabilitation is located at 1421 West Second St North in Prescott, Arkansas.
What do families say about The Springs of Hillcrest Health & Rehabilitation?
Reviewers describe The Springs of Hillcrest as clean, calm, and staffed by caring people who check in often on residents, with several families noting long-term trust built over years of care for multiple relatives. One reviewer, however, raised a serious complaint about neglect and mistreatment, standing in sharp contrast to the otherwise positive feedback.
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