4.7(86 ratings)· Magnolia average: 4.5
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An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Reviewers are largely positive about The Springs of Magnolia, praising the therapy team, food, and warmth of the nursing staff, with several families saying it feels like home. However, a couple of more recent reviews describe a serious decline in cleanliness, care planning, and administrative responsiveness, suggesting inconsistent experiences over time.
AI-generated from reviews and community data.
The Springs of Magnolia Health & Rehabilitation is a senior living community in Magnolia, Arkansas offering Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 4.7 out of 5 across 86 reviews.
The Springs of Magnolia Health & Rehabilitation is a skilled nursing and long-term care facility in Magnolia, Arkansas, licensed for up to 140 residents. All beds are certified for Medicare and Medicaid. The community is operated as a for-profit limited liability company and holds a 5 of 5 star rating from the Centers for Medicare & Medicaid Services. Amenities include 24-hour staffing with on-site registered nurses, private rooms with private bathrooms, medication management, an emergency call system, wheelchair accessibility, housekeeping, dietary accommodations, and gathering spaces for social activities and celebrations.
Reviewers describe mixed experiences. Several families praise the facility highly, noting that staff treat residents like family, therapy services are strong, food quality is good, and the environment does not carry typical nursing home odors. One reviewer wrote, "You can't tell your in a nursing home, it doesn't smell like they usually do." Families report long-term satisfaction and describe the setting as a home away from home. However, other reviewers report concerns about cleanliness in certain areas, changes in quality over time, and instances of staff rudeness and unprofessional communication when families called with questions about residents.
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Help Me Choose4.7overall · 86 ratings combined
4.7★ on Google (86)
Susan Brown
Apr 2026
I can’t say enough good things about this nursing home. Their therapy team is amazing, the food is good and the nurses and CNAs treat you like family. Even the people in the office are great, the don, the administrator, the social lady too. They are always smiling and friendly. You can’t tell your in a nursing home, it doesn’t smell like they usually do and everyone is just so nice and welcoming.
Allison Amerson
Mar 2026
We love this nursing home! All the staff are very friendly from the office staff to the people out on the floor. They take great care of my aunt and truly have went above and beyond to make her happy. She has been there for six years and we do not plan on her ever leaving there. It is a home away from home.
Diane Ware
Mar 2026
Sad to say this facility has went down hill in the last couple years or so. My mom and dad and mil were there 5 years ago and you couldn't have asked for a better place for your loved ones, but now!!! It's nasty, oh when you first walk in it's nice and clean and smells fresh after you go through those doors and start down 100 hall you better have a strong stomach because the smell is gonna take you out. I addressed the problem sooo many times, nothing was ever done about it. We were there for approximately 2 years and had 1 care plan meeting which consisted of the social worker, activity director and a ADON that had no clue who my step dad was and could careless cause she was only gonna be there for a couple more days. The Administrator (when there) was always setting at her desk taking selfies or on a (conference call). Never had time for a family member, totally refused the care plan meeting and when you were able to catch her coming back from 2 to 3 hour lunch she always had an attitude and threw everything back on you, very very disrespectful to the family members. I have had my share of health care facilities to know what's right and what's wrong. The Only reason I give this place a 1 is because there is a handful of employees that truly care and try to take care of the residents. Where all these people are saying what a nice place this is is evidently confused with another facility. I promise you, you do not want your family member there.
Catherine Lindsey Sales (Cathy)
Apr 2025
My y family Member is in this facility. I called staff was rude Taylor left me on hold g For one hour never came back. I called for status on my brother R. Lindsey who is very ill and Someone name Syntoria stated she don’t have to give her last name, well let’s see about this.” was the Director of Nursing, was rude, refusing to give her last name, unprofessional, unethical behavior and refused to give me a status of my brother. I am very concerned about my brother R. Lindsey and will definitely report this unprofessional behavior to the power that be, authorities and social service department, medi cal and Medicare , This appears nothing more than a warehouse facility not a care center. Highly unethical , highly unprofessional. I’m sure you have to answer to someone.
Arndt Janice
Dec 2024
The Springs of Magnolia is totally amazing for rehab as well as a nursing home. Patient care and their families are their top priority. They are getting ready to have a Christmas party for the residents. Spirits are festive as you listen to the beautiful holiday music playing. I personally can never say enough good things about the place and administration and staff are totally off the chain! I have always heard the expression"feel the heal"and now I truly know what it means. Because at the Springs of Magnolia I have witnessed remarkable healing and you can't help but feel the joy. The nurses are wonderful! The nurses aides are great. The front door scanners are wonderful women. The kitchen crew is awesome as well as the housekeeping and laundry department. Physical therapy rocks. It is one big fun party in therapy. If you ever find yourself with time on your hand and your thinking to yourself I would like to do something to help others but you just don't know what or where a good place would be to do that. Think about the Springs they are lovely warm wonderful people that stay there and work there.
6 inspection visits in the last three years, 25 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 25, 2025
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 16, 2025
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 16, 2025
Properly provide smoke detection systems in areas open to corridors.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 18, 2024
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 18, 2024
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 18, 2024
Have approved installation, maintenance and testing program for fire alarm systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 18, 2024
Have an alternate power supply for its alarm system.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 18, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 18, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 18, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 18, 2024
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 18, 2024
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 18, 2024
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 12, 2024
Respond appropriately to all alleged violations.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Oct 6, 2023
Protect each resident from the wrongful use of the resident's belongings or money.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Oct 13, 2023
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 6, 2023
Properly provide smoke detection systems in areas open to corridors.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 6, 2023
Provide enough food/fluids to maintain a resident's health.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 6, 2023
Provide safe and appropriate respiratory care for a resident when needed.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 6, 2023
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 6, 2023
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 6, 2023
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 6, 2023
Make sure that a working call system is available in each resident's bathroom and bathing area.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 6, 2023
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 6, 2023
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
The Springs of Magnolia Health & Rehabilitation offers Skilled Nursing / Long Term Care.
The Springs of Magnolia Health & Rehabilitation is located at 2642 North Dudney Road in Magnolia, Arkansas.
The Springs of Magnolia Health & Rehabilitation carries a 4.7 out of 5 rating from 86 Google reviews. Reviewers are largely positive about The Springs of Magnolia, praising the therapy team, food, and warmth of the nursing staff, with several families saying it feels like home. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
The Springs of Magnolia Health & Rehabilitation had 6 government inspection visits in the last three years, with 25 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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