Shauntia Laird
May 2026
Very accommodating for my lovely mother. Housekeeping and dietary don’t get enough credit. Good job everyone.
1 / 5CMS Care Compare
Families describe The Shoal as a skilled nursing and long-term care community where administrative staff and social workers are frequently praised for warmth and support. Most reviewers report a clean, bright facility with attentive front-line staff, though one caregiver detailed a troubling account of rough handling by aides on a specific unit.
AI-generated from reviews and community data.
The Shoal is a senior living community in Texas City, Texas offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.2 out of 5 across 97 reviews.
The Shoal is a skilled nursing / long term care community in Texas City, Texas. The community is licensed for up to 134 residents.
Families rate The Shoal 4.2 out of 5 based on 97 Google reviews.
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Help Me Choose4.2overall · 97 ratings combined
4.2★ on Google (97)
Shauntia Laird
May 2026
Very accommodating for my lovely mother. Housekeeping and dietary don’t get enough credit. Good job everyone.
Shannon Ottnat
Apr 2026
I wish I had never allowed my mom to go here.She ended up with two stage four wounds on her bottom , one went all the way to the bone , because christmas time , they didn't change my mother 4 days in a row. I wouldn't recommend this place to a single person.Worse place ever.
Yvonne Roque
Apr 2026
I'm a private caregiver, and one of my ladies was there for 5 days and I have been to several facilities and I can say as she was preparing to go home the AIDS finally came in after 2hrs of waiting to change her, they literally man handled her and threw her around like a rag doll. When I said they didn't have to treat her like that the main woman shay she called herself yelled and told me they're doing their job the other woman just started. This was yesterday 4-8-26 even the man who picked her up with a wheelchair van was beyond ourselves of how she was scared and hurt. I reported it to her daughter and husband also to her hospice nurse after getting her home so steps are being done in regards of her treatment, But I would never recommend this abusive facility to anyone else. She was place on the 500 unit. There's very few ppl working there that were kind and seem to love caring for others in care, but most of them on 500 unit was rude and uptight with angry looks on their faces. My heart goes out for those other quest that were screaming from the actions of those who are supposed to be kind and generally handled with care, NOT AGGRESSIVE AND ABUSIVE. A deep investigation need to be open for the employees mistreatment on these quest as they call them patients. But I witness a nightmare for these patients and they call themselves AIDS and nurse's.🙏🙏 prayers for those still there 😭😭💔💔😤😤
Mary Jensen
Apr 2026
This may be a nice place but the staff is so rude and they put there hands on my grandma right in front of me and they didn’t even know who I was and they was throwing her around like a rag doll and when I said you don’t have to do that to her they said we are just doing our jobs I think all of the staff needs to go to a class to learn how two take care of the elderly and just so y’all know so people are not able to do that job Im and really this place is way overpriced for the way they treat people there
Joshua Mays
Mar 2026
My mom just transferred to the Shoals Nursing Home and it has been a great experience. The Administrative team have been very supportive, and polite. They have met all the needs of my mother who is paralyzed on her left side. Thank you
4 inspection visits in the last three years, 17 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected May 19, 2025
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 23, 2025
Assist a resident in gaining access to vision and hearing services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 19, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 19, 2025
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 19, 2025
Ensure each resident receives an accurate assessment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 19, 2025
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 19, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 16, 2024
Provide properly protected cooking facilities.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 1, 2024
Properly select, install, inspect, or maintain portable fire extinguishes.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 1, 2024
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 8, 2024
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 8, 2024
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 8, 2024
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 11, 2023
Provide properly protected cooking facilities.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 27, 2022
Have proper medical gas storage and administration areas.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 27, 2022
Have simulated fire drills held at unexpected times.
Severity C of L: potential for minimal harm, widespreadCorrected Dec 27, 2022
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
The Shoal offers Skilled Nursing / Long Term Care.
The Shoal is located at 1011 Mainland Center Dr in Texas City, Texas.
Families describe The Shoal as a skilled nursing and long-term care community where administrative staff and social workers are frequently praised for warmth and support. Most reviewers report a clean, bright facility with attentive front-line staff, though one caregiver detailed a troubling account of rough handling by aides on a specific unit.
The Shoal had 4 government inspection visits in the last three years, with 17 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
Submit the Request Information form on this page to connect with The Shoal and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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