MyLivingChoice

The Palms At Florence

4438 Pamplico Highway

4.3(107 ratings)· Florence average: 3.9

The Palms At Florence, photo 11 / 6

Quick Facts

Total units
163
Medicare rating
4 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
163
Licensed capacity
Licensed for up to 163 residents

What Families Think

There isn't enough detailed review text available to describe specific experiences at The Palms At Florence. The community is a skilled nursing and long-term care facility in Florence, South Carolina, holding a 4.3 out of 5 rating from 102 Google reviews.

The Good

  • Strong overall Google rating from families
  • Large capacity skilled nursing facility

The Bad

  • No published pricing information available

AI-generated from reviews and community data.

The Palms At Florence is a senior living community in Florence, South Carolina offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.3 out of 5 across 107 reviews.

About The Palms At Florence

The Palms At Florence is a skilled nursing / long term care community in Florence, South Carolina. The community is licensed for up to 163 residents.

Families rate The Palms At Florence 4.3 out of 5 based on 102 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care at The Palms At Florence

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)
  • Security

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Help Me Choose

Reviews of The Palms At Florence

4.3overall · 107 ratings combined

4.3★ on Google (107)

Tracey OConnell

Aug 2026

via Google

My mother, Mary Lou Hall, is currently at The Palms for rehab. She can not say enough good things which makes my heart happy. Someone as independent as she is, was not thrilled that she needed to go to rehab, however she is smiling every time I go there. She has thoroughly enjoyed activities (I never would’ve dreamed, but she hasn’t missed any of it) and raves about what a wonderful experience it is when she attends. The therapy department has been amazing and she truly loves Fred. She says that everyone has been so nice and accommodating to her, especially her CNA, Brittany and nurse, Lisa. Tonight she called to tell me that she couldn’t eat dinner (nothing to do with the food, she just cannot eat certain things). She said Erin took her tray and brought back mashed potatoes and gravy which is something my mom can enjoy. Now she truly didn’t have to after my mom told her she really didn’t want anything (mom doesn’t eat much and lives off of snacks), but she took the time to get something my mom loves. That’s the kind of place you wanna send your loved ones. Thank you to everyone at The Palms at Florence for being so wonderful to my mother. You have made this so much easier on all of us.

Sharee Fortune-Burgess

Jul 2026

via Google

I went to visit my sister who was recently admitted into the Rehab section. I loved the automated check in, everyone was extremely helpful but when I got to her room she was nowhere to be found!!!! Not in the hallway not in therapy room one or two!!! Finally we located her - in the HAIR SALON GETTING SPA QUALITY TREATMENT!!! WOW!! She said she was perfectly fine, feeling a thousand times better, she didn't need anything and sent me on my way!! Thank you Palms!!

Bonnie Coker

Jul 2026

via Google

Nurses and staff was so helpful with my mom. They made her feel at ease and comforted her

Helen Mobley

Jul 2026

via Google

The staffs is rude and unprofessional and they don't answer the phone when you're trying to check on your love ones

Tee Williams

Jul 2026

via Google

Great team! Clean facility! Friendly staff !

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Government Inspection History

3 inspection visits in the last three years, 10 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Apr 4, 2025Fire Safety StandardHealth Standard3 citations
  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 2, 2025

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 2, 2025

  • Ensure medication error rates are not 5 percent or greater.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 2, 2025

Oct 25, 2023Fire Safety StandardHealth Standard1 citation
  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity G of L: actual harm, isolatedCorrected Nov 20, 2023

Dec 2, 2021Fire Safety StandardHealth Standard6 citations
  • Keep all essential equipment working safely.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 24, 2021

  • PASARR screening for Mental disorders or Intellectual Disabilities

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 24, 2021

  • Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 24, 2021

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 24, 2021

  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 24, 2021

  • Ensure that residents are free from significant medication errors.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 24, 2021

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does The Palms At Florence offer?

The Palms At Florence offers Skilled Nursing / Long Term Care.

Where is The Palms At Florence located?

The Palms At Florence is located at 4438 Pamplico Highway in Florence, South Carolina.

What do families say about The Palms At Florence?

There isn't enough detailed review text available to describe specific experiences at The Palms At Florence. The community is a skilled nursing and long-term care facility in Florence, South Carolina, holding a 4.3 out of 5 rating from 102 Google reviews.

How did The Palms At Florence do on recent health and safety inspections?

The Palms At Florence had 3 government inspection visits in the last three years, with 10 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit The Palms At Florence?

Submit the Request Information form on this page to connect with The Palms At Florence and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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