The Lodge at Riverton is an assisted living and independent living community in Riverton, Wyoming, serving older adults and seniors who need daily support or wish to live independently with services available.
Family experiences at the Lodge vary notably. Those who praise the community highlight staff members like Ryan, Pam, and Shelley for genuine compassion and responsiveness, describing staff as going above and beyond with care and attention. Several families mention appreciating the clean, well-maintained environment, on-site amenities (a barber shop and ice cream parlor), organized activities including a theater, and what families call a warm, family atmosphere. One family wrote that staff "treated her like family and made her feel loved." However, other families report serious concerns: inconsistent staffing levels, staff ignoring call lights for extended periods, unprofessional behavior including workplace disturbances in hallways, and frustration with missed medical appointments and difficult communication with management. A few reviews cite accessibility issues and slow emergency responses.
The Lodge at Riverton holds a 4 out of 5 Google rating based on 27 reviews. While many families describe meaningful relationships their loved ones formed and praised individual staff members, the reviews collectively suggest significant variability in day-to-day care quality and responsiveness, warranting careful attention during any visit or inquiry.