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The Laurels of Kent is a skilled nursing facility in Lowell, Michigan, offering both short-term rehabilitation and long-term nursing care as part of the Ciena Healthcare system. It holds a 4-star Google rating from 89 reviews, though no written reviews were provided to detail specific family experiences.
AI-generated from reviews and community data.
Laurels of Kent is a senior living community in Lowell, Michigan offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.1 out of 5 across 91 reviews.
The Laurels of Kent is a skilled nursing facility in Lowell, Michigan, offering long-term care and short-term sub-acute rehabilitative services. Located just off Main Street, the community has served Kent County residents for years with state-of-the-art facilities and modern living amenities.
The community provides a full spectrum of post-hospital services, from short-term rehabilitation stays to long-term nursing care. Care is delivered by highly qualified, professional, and compassionate staff who focus on personalized attention and innovative best practices.
Therapy services are available to help residents regain strength and prepare for discharge. The facility handled admissions and quarantine procedures during the COVID-19 pandemic with attention to communication and resident safety.
The community operates as part of the Ciena Healthcare system and accepts various insurance plans for coverage of services provided. Skilled nursing facilities like The Laurels of Kent provide increasingly vital care for seniors, particularly as the aging population grows.
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Help Me Choose4.1overall · 91 ratings combined
4.1★ on Google (91)
Sharon Krieger
May 2026
I was very delicious about this facility due to being in respite care. I didn't get my meds , which I asked for several times during the day. The room was extremely hot I couldn't breathe, which I also complained about several times. There is more but at this time I can't remember. Pl
Bryan Lear
May 2026
The team at Laurels of Kent is super responsive. Super happy with the care and the team!
Shawna H
Oct 2025
I wish I could give no stars. They messed up my dad's sodium and carbs, which have to be closely monitored. When they offered him more protein in his diet instead, all they did was give him more of the stuff that was bad for him: more sodium and more carbs--the equivalent of two meals worth of the stuff! A friend of mine had the same thing happen there with her mom. They didn't do her special diet either. This place gets negative stars.
Troy Hartwick
Oct 2025
I left a very negative review.i erased it because for 1 I suffer from anxiety and probably said some things that were reflection of that..im not saying I made things up but Linda did every thing she could to fix me..I told her I would erase the review and she told me not to..she said that my health is far more important than any review im greatful for her .I recommend this place for sure..sorry to bug you all
Arnold Kwiatkowski
Sep 2025
Hi, I needed to spend about 6 weeks at Laurels of Kent after I spent a couple weeks at the University of Michigan Hospital West to get a surgery on my right foot which required a wound vac and antibiotics to treat a staff infection so I am now at Laurels of Kent as I write this review. I chose to have my own room since I do not sleep when normal people sleep due to severe chronic pain and this was not a problem. The staff have been very nice and they always bring me Orange juice and cookies when I ask. It is very important for my healing and mental health that I receive my medicine that keeps my pain under control within a reasonable time frame and I must say that Laurels of Kent is doing a wonderful job at this and compared with other nursing homes they are second to none. I am healing so fast because of not only this but I asked for physical therapy everyday and for 6 little meals a day instead of 3 large meals and lots of protein and I said I want to lose 25lbs and gain strength so when I leave here I feel great and powerful not weak overweight and feeling terrible. Well I’ve only been here for about 3 weeks and my wounds healed from a 1 inch diameter and now one of the two wounds is completely healed and the big wound is about an 1/8 inch in diameter and very shallow so the wound care team discontinued the vac and my foot isn’t even bleeding. I am a 54 year old man healing at speeds of a 25 year old and this is due to not just one thing but many things that all add up and I’ve lost 3lbs and feel better.
9 inspection visits in the last three years, 45 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Keep all essential equipment working safely.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 25, 2026
Install a fire alarm system that can be heard throughout the facility.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 25, 2026
Develop and maintain an Emergency Preparedness Program (EP).
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 25, 2026
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 25, 2026
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 25, 2026
Install corridor and hallway doors that block smoke.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 25, 2026
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 25, 2026
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 25, 2026
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 25, 2026
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 25, 2026
Ensure that residents are free from significant medication errors.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 25, 2026
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Sep 19, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected May 6, 2025
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected May 6, 2025
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected May 6, 2025
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected May 6, 2025
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 6, 2025
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 13, 2025
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 13, 2025
Respond appropriately to all alleged violations.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 13, 2025
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 13, 2025
Post nurse staffing information every day.
Severity C of L: potential for minimal harm, widespreadCorrected Jan 13, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 20, 2024
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity G of L: actual harm, isolatedCorrected Dec 6, 2023
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Severity G of L: actual harm, isolatedCorrected Nov 21, 2023
Have properly installed electrical wiring and gas equipment.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 21, 2023
Provide safe and appropriate respiratory care for a resident when needed.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 21, 2023
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 21, 2023
Install corridor and hallway doors that block smoke.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 21, 2023
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 21, 2023
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 21, 2023
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 21, 2023
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 21, 2023
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 21, 2023
Ensure services provided by the nursing facility meet professional standards of quality.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 21, 2023
Reasonably accommodate the needs and preferences of each resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 21, 2023
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 21, 2023
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 9, 2023
Ensure services provided by the nursing facility meet professional standards of quality.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 9, 2023
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 9, 2023
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Sep 29, 2023
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Sep 29, 2023
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 29, 2023
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 29, 2023
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 29, 2023
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Laurels of Kent offers Skilled Nursing / Long Term Care.
Laurels of Kent is located at 350 N Center St in Lowell, Michigan.
The Laurels of Kent is a skilled nursing facility in Lowell, Michigan, offering both short-term rehabilitation and long-term nursing care as part of the Ciena Healthcare system. It holds a 4-star Google rating from 89 reviews, though no written reviews were provided to detail specific family experiences.
Laurels of Kent had 9 government inspection visits in the last three years, with 45 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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