MyLivingChoice

The Heights on Valley Ranch

23200 Valley Ranch Parkway

4.3(226 ratings)· Porter average: 4.4

The Heights on Valley Ranch — photo 11 / 5

Quick Facts

Total units
122
Medicare rating
4 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
122
Religious orientation
Faith-based mission stated by staff
Medical staffing model
Nurse practitioner rather than on-site physician
Security check-in process
Kiosk sign-in required for visitors

What Families Think

Most reviewers describe The Heights on Valley Ranch as a clean, welcoming skilled nursing and rehab community with attentive, compassionate staff and effective physical therapy. One family reported a troubling experience involving a dietary mix-up and delayed recognition of a medical complication during a rehab stay.

The Good

  • Staff described as kind, compassionate, and respectful
  • Facility consistently described as clean and attractive
  • Physical therapy helped residents regain strength
  • Administrator and care director responsive to family concerns
  • Front desk and nursing staff praised as helpful

The Bad

  • One report of failure to accommodate a prescribed liquid diet
  • One report of severe dehydration and confusion not caught by staff
  • No physician on staff; medical care handled by a nurse practitioner
  • One report of occupational therapy not addressing showering/dressing needs

AI-generated from reviews and community data.

About The Heights on Valley Ranch

The Heights on Valley Ranch is a skilled nursing / long term care community in Porter, Texas. The community is licensed for up to 122 residents.

Families rate The Heights on Valley Ranch 4.3 out of 5 based on 226 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care

Skilled Nursing / Long Term Care

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Reviews

4.3overall · 226 ratings combined

4.3★ on Google (226)

Doris Holmes

Jul 2026

via Google

I went to see some I've known for years hope they'll be home soon.

Reed Mobile Notary Closers

Jul 2026

via Google

I went to notarize for a patient there. It was easy to sign in and visit was very friendly.

Judy McDonald

Jul 2026

via Google

My sister has only been here two days, but so far she love it. They keep everything clean. The staff has been so nice and helpful. She had a great room 👍

Jennifer Mireles

Jun 2026

via Google

My mother broke her hip and after the hospital we moved her to the Heights on Valley Ranch January 1, 2026. She’s 92 and was scared to death to be left alone at night since visitors are not allowed to stay overnight. I was worried sick. When they opened the next morning I ran to her room scared to death of what I would find. And there mom was, SITTING UP ON THE SIDE OF HER BED, eating her breakfast and laughing with her roommate, Kamiko. When I asked her about the night she told me about the most wonderful nursing assistant that helped her, Essa Khan. He calmed her nerves and was so careful with her and her sensitive hip. Over the next 3 weeks I got to know Essa. He is the kindest, most caring, sweetest person I have ever met in my life. And I saw him in action dealing with upset patients. There’s something about him that calms everyone he meets. He is someone that I would like to see become a nurse. If I had the money I would pay for it myself. He is that good. I can’t put into words how much I appreciate Essa’s care. He treated everyone as if they were his grandparents. With respect and loving care.<br>While Essa was the standout, ALL of the employees we met were wonderful. The nurses were great, really great, and would work with the doctor to get mom the extra care that she needed. When the insurance person would call every time she would say: “ this is ______ with the Heights At Valley Ranch, don’t worry it’s not an emergency.” Because she knew that when people see the rehab calling we would think the worst. And it’s that kind of empathy I saw over and over again with all of the employees.<br><br>The physical therapists were intense, but they had to be to get mom back on her feet. They have physical therapy TWICE a day, so eat your Wheatie’s! After 3 weeks, mom was ready for the real world. She still walks with a walker but it’s just for safety’s sake.<br><br>I can’t really put into words how much I appreciate the whole team at The Heights on Valley Ranch. They treated mom with kindness and respect. And I saw them do that to everyone. I know some real villains work at other nursing homes, but not here. I would give them 100 stars if I could! And if they’re smart they will invest in Essa Khan. He’s that good!! Thank you, thank you, thank you to everyone there !!!

khalids daily vlogs

Jun 2026

via Google

Very nice clean and hospitable.

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Frequently Asked Questions

What types of care does The Heights on Valley Ranch offer?

The Heights on Valley Ranch offers Skilled Nursing / Long Term Care.

Where is The Heights on Valley Ranch located?

The Heights on Valley Ranch is located at 23200 Valley Ranch Parkway in Porter, Texas.

What do families say about The Heights on Valley Ranch?

Most reviewers describe The Heights on Valley Ranch as a clean, welcoming skilled nursing and rehab community with attentive, compassionate staff and effective physical therapy. One family reported a troubling experience involving a dietary mix-up and delayed recognition of a medical complication during a rehab stay.

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