4.5(576 ratings)· Rockville Centre average: 4.5
1 / 6CMS Care Compare
The Grand Pavilion For Rhb & Nrsg At Rockville Ctr is a skilled nursing and long-term care community in Rockville Centre, New York, licensed for up to 158 residents. It holds a strong 4.5 out of 5 rating from 566 Google reviews, though no specific reviewer comments or amenity details are available to give a fuller picture.
AI-generated from reviews and community data.
The Grand Pavilion For Rehabilitation And Nursing At Rockville Centre is a senior living community in Rockville Centre, New York offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.5 out of 5 across 576 reviews.
The Grand Pavilion For Rhb & Nrsg At Rockville Ctr is a skilled nursing / long term care community in Rockville Centre, New York. The community is licensed for up to 158 residents.
Families rate The Grand Pavilion For Rhb & Nrsg At Rockville Ctr 4.5 out of 5 based on 566 Google reviews.
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Help Me Choose4.5overall · 576 ratings combined
4.5★ on Google (576)
Neil Hecht
Aug 2026
I have been at the Grand Pavilion for more than 2 weeks. There is a very comprehensive rehab program here. The therapists are very involved and genuinely care about the patients. The food is above average and reasonable requests are met. The nursing staff and support staff are very attentive and quick to meet my needs. The room is spacious and airy and very well kept. To anyone who needs nursing or rehab I recommend the Grand Pavilion strongly.
James Garner
Jul 2026
My experience here at the Grand Pavilion has been a wonderful experience. food is good and the staff that attends to you is good. they are very sensitive and caring. The nurses here gave me my medication with excellence care and was very responsible. I was able to go out with my family when they came and visited. The man at the front desk is extremely hospitable if he can help you he will. all the therapists in the gym understand your condition and they all try to help you out. Susanne was my therapist she was very good she will make you work and improve. I had no incidents while i was here. The coffee machine in the lobby is a great way for the Grand Pavilion to give back to the community. I loved the coffee and I'd hang out there. The doctors that cared for you here also were very nice.
Joan Bishop
Jun 2026
So far surprisingly my stay here has been quite good, because I have heard bad things about staying at a rehab. But so far to my great surprise rhe care here has been excellent. The staff is very caring and anything that I have asked for I have received. My therapy is very good I have been working with Tony and I have been proved a great deal in the past 3 weeks I have been here. I was not able to walk before I got here and now it has greatly improved! I have made some really great friends here that im sure I will keep in touch with once I leave. I appreciate everyone here at the Grand Pavilion and recommend it to anyone who needs rehab.
denise garone
May 2026
Just wanted to send more positive than negative reviews because there were many people responsible, Most definitely, Reuben, their Concierge. He gets the job done, plus he’s so kind and sweet. Anytime I had any issue whether it was putting an a/c unit in window, he made sure it got done before he left at 5:00, or trying to get a message to p t , he was there. So many other times, also. The only issue I had with the facility was the ratio difference with CCA’s to patient and nurse to patients was that they had a huge workload like 16 patients to one aide. I felt horrible for them soo I would try to help my husband as much as I could. Thank goodness he didn’t require much help. Administration needs to relook at this situation to make customer/patient satisfaction better. Also there were many aides who still with all the stress did their job with a smile and that was Darlene. She was amazing, very compassionate and gentle with my husband. Other aides there were great too, Bebe and I forgot the other ones name but basically all good except the late night shift. The nurses Judith, Valentine and Angelin were wonderful . They did their job very well and any concerns/issues they were there. Also, beware, if you plan on sending your loved one here, and they have any other issues like urinary, etc., please make sure they have a house Dr. on call . They would’ve had to call a urologist in since they dont have one. Very concerning since most elderly men have uribary issues. That’s it , mostly positive though! Hope these professionals get the recognition they deserve!
LEON MAGETT
May 2026
To whom it may concern: I am writing to share my high recommendation for the Grand Pavilion. As a 61-year-old diabetic leg amputee, I initially chose this facility for its convenient location, but it truly turned out to be the best choice I ever could have made. From the moment I arrived, I was greeted by Tammy, the intake coordinator, whose warmth and friendliness immediately put me at ease during a time when I was a "nervous wreck" and in significant pain. My care team—including Concierge Rubin and Eitan, the nursing supervisor, the nursing staff, CNAs, and housekeeping—were all exceptional. I was particularly impressed by how spotless the rooms and bathrooms were kept. In any industry, you find people who work for a paycheck and those who work because they truly care. The staff at the Grand Pavilion fall into the latter category; every nurse and CNA possesses a nurturing spirit and is genuinely dedicated to the wellness of their patients. I highly recommend the Grand Pavilion to everyone in need of rehabilitation services. Best regards, Leon Magett
4 inspection visits in the last three years, 36 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Provide safe, appropriate pain management for a resident who requires such services.
Severity G of L: actual harm, isolatedCorrected Mar 5, 2025
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 5, 2025
Use approved construction type or materials.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 6, 2025
Have generator or other power source capable of supplying service within 10 seconds.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 6, 2025
Assure that each resident’s assessment is updated at least once every 3 months.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 5, 2025
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 5, 2025
Provide enough food/fluids to maintain a resident's health.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 5, 2025
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 5, 2025
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 5, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 5, 2025
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 5, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 26, 2024
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 22, 2023
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 4, 2023
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 22, 2023
Provide properly protected cooking facilities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 4, 2023
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 4, 2023
Ensure that testing and maintenance of electrical equipment is performed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 4, 2023
Respond appropriately to all alleged violations.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 22, 2023
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 22, 2023
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 22, 2023
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 22, 2023
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 22, 2023
Provide medically-related social services to help each resident achieve the highest possible quality of life.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 22, 2023
Install emergency lighting that can last at least 1 1/2 hours.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 4, 2023
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 4, 2023
Inspect, test, and maintain automatic sprinkler systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 4, 2023
Install an approved automatic sprinkler system.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 10, 2021
Ensure that waiting areas, nurse’s stations, gift shops, and cooking facilities, open to the corridor are properly protected.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 10, 2021
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 10, 2021
Use approved construction type or materials.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 10, 2021
Inspect, test, and maintain automatic sprinkler systems.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 10, 2021
Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 10, 2021
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 10, 2021
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 10, 2021
Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 10, 2021
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
The Grand Pavilion For Rehabilitation And Nursing At Rockville Centre offers Skilled Nursing / Long Term Care.
The Grand Pavilion For Rehabilitation And Nursing At Rockville Centre is located at 41 Maine Avenue in Rockville Centre, New York.
The Grand Pavilion For Rhb & Nrsg At Rockville Ctr is a skilled nursing and long-term care community in Rockville Centre, New York, licensed for up to 158 residents. It holds a strong 4.5 out of 5 rating from 566 Google reviews, though no specific reviewer comments or amenity details are available to give a fuller picture.
The Grand Pavilion For Rehabilitation And Nursing At Rockville Centre had 4 government inspection visits in the last three years, with 36 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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