Tracie Hinson
May 2026
This facility was nice, clean and inviting until we went into the memory unit to see a loved one. Right as you enter the door the overwhelming urine smell hits you. They had what appeared to be all the residents sitting up front and most must have had diapers on that had been full for hours. There was food left lying on a table next to puzzel pieces. Liquids left on floor and floor was so sticky our feet stuck to it. It appeared there was one person working taking residents back to rooms and one sitting against wall on a computer not paying attention when one resident bent over playing in a liquid on the floor with her hands then got out of a wheelchair trying to walk across the room. A visitor with someone else close to her went to grab her and put her in a chair. Then an employee from outside this unit that came in looking for someone went over to help. Then and only then did one on computer walk over. If there are only two people working, one really, in this unit that is unsat. As many residents they have in there, there should be more workers present at all times. Oh, and when one resident was moved from a chair there was bodily fluids left behind that were not properly wiped away so someone could use the chair. I was appalled at how dirty and stinky this place was behind the locked doors. I am reporting this to my family members loved ones. No facility that gets the money they do should have loved ones living like this.
