Tracie Lewis
Sep 2025
Y’all the lights get tripped if you are using to many appliances and the so called maintenance people want you to go trip the breaker, while they FaceTime you and that’s what they getting paid for just shenanigans I tell you
3.7(43 ratings)· Citrus Heights average: 4
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1 / 6An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
The Crest at Citrus Heights draws a split response: many reviewers praise the friendly staff, home-like atmosphere, activities, and food, while a notable number of others report serious maintenance and pest issues, including bedbug infestations and a prolonged hot water outage. The community sits near a park and offers scheduled outings, but recent reviews suggest inconsistent upkeep and safety concerns that families should ask about directly.
AI-generated from reviews and community data.
The Crest at Citrus Heights is a senior living community in Citrus Heights, California offering Independent Living. Amenities include Outdoor Patio, Gathering / Activity Spaces and Social Activities. Families rate it 3.7 out of 5 across 43 reviews.
The Crest at Citrus Heights is an independent living community in Citrus Heights, California. The community offers 24-hour staff, private rooms with multiple floor plans, housekeeping, an emergency call system, washer and dryer in units, wheelchair accessibility, and social activities. Residents have access to gathering spaces, outdoor patios, cable or satellite TV, and assistance with grocery shopping and errands.
Reviewers consistently praise the location near parks and shops, the spacious and recently renovated apartments, and the friendliness of staff members. Several families highlight the sense of community and planned activities. However, reviews are mixed regarding maintenance and property conditions. Some reviewers report serious concerns including pest infestations, non-functional laundry facilities and air conditioning, electrical issues, and staffing gaps that affect service delivery. One reviewer wrote, "the staff are very friendly and considerate."
The community holds a Google rating of 3.7 out of 5 across 43 reviews, reflecting the divided feedback about the living experience.
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Help Me Choose3.7overall · 43 ratings combined
3.7★ on Google (43)
Tracie Lewis
Sep 2025
Y’all the lights get tripped if you are using to many appliances and the so called maintenance people want you to go trip the breaker, while they FaceTime you and that’s what they getting paid for just shenanigans I tell you
Patricia
Aug 2025
I’ve been living at The Crest for a year. The location is super —close to shops and restaurants. The grounds are maintained, and I love walking Crosswoods Circle with my dog.<br><br>My 1 BD apartment has a spacious layout with tons of storage. The kitchen is small but works for me. My back door opens to a courtyard shared with nearby residents. The community is friendly and there are planned activities to join. The Crest also offers weekly trips to the nearby store and banks.<br><br>Jessica and Brooklyn are extremely pleasant. They are working hard to keep The Crest and its apartments in working order and looking great. Many improvements have been made and are continuing to take place<br><br>The Crest is a comfortable place to live. I’d recommend it to anyone looking for a well-managed community.
Lynda Harris (Lyndaloo42)
Jul 2025
Super nice staff
Anjuli Jimenez
May 2025
Pretty concerned for the residents. I think the city and legal needs to really get involved with this property and the way this place is running. The residents currently don’t have working laundry facilities, safe balconies, they have roaches, and the worst part is they don’t have functioning air conditioning units.
H Cali87
May 2025
I'm extremely disappointed with the living conditions and management of this property. What was once a well-reviewed elderly care facility has been converted into a subpar rental space with exorbitant rent. Safety concerns are rampant, including the lack of deadbolts on doors and electrical. The leasing staff's attitude is concerning, making residents feel like they'll be penalized or institutionalized if they speak up about issues like unreliable Wi-Fi or other building safety complaints. It's unacceptable to treat elderly like this.
The Crest at Citrus Heights offers Independent Living.
The Crest at Citrus Heights is located at 6650 Crosswoods Cir in Citrus Heights, California.
The Crest at Citrus Heights carries a 3.7 out of 5 rating from 43 Google reviews. The Crest at Citrus Heights draws a split response: many reviewers praise the friendly staff, home-like atmosphere, activities, and food, while a notable number of others report serious maintenance and pest issues, including bedbug infestations and a prolonged hot water outage. The community sits near a park and offers scheduled outings, but recent reviews suggest inconsistent upkeep and safety concerns that families should ask about directly. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
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