Barbra Knight
Sep 2025
This is my home for almost 5 years. I like it and I love the trips, activities, and friends I've made. Workers are nice and sociable. I am very comfortable here and the environment is clean. The food is good.
1 / 6Quick Facts
- Care setting
- Includes a secured memory care unit
- Ownership
- Family-owned, single-site senior community
- Rent trend
- Rent rose from $1,990 to $2,800 in three years
What Families Think
Most reviewers describe The Claiborne at Thibodaux as a clean, welcoming community with friendly staff, especially praising staff member Nikki Boudreaux for her helpfulness during tours and transitions. However, a handful of detailed one-star reviews raise serious concerns about neglect in the memory care unit, inconsistent staffing, and billing disputes that families should weigh carefully.
The Good
- Friendly, welcoming staff frequently praised by families
- Clean, well-kept facility noted by many reviewers
- Nikki Boudreaux repeatedly singled out for helpful, caring service
- Engaging activities and social events for residents
- Family-owned community offering respite care stays
- Menu-style dining option for residents
The Bad
- Multiple serious reports of neglect in the memory care unit (untreated UTIs, wandering, hygiene issues)
- Several reviewers mention high staff turnover and inconsistent care communication
- One detailed report of billing disputes and unexpected 30-day notice charges
- One report of steep, unexplained rent increases over time
AI-generated from reviews and community data.
The Claiborne at Thibodaux is a senior living community in Thibodaux, Louisiana offering Assisted Living, Memory Care and Independent Living. Amenities include Restaurant style Dining Room, Outdoor Patio and Gathering / Activity Spaces. Families rate it 4.7 out of 5 across 82 reviews.
About The Claiborne at Thibodaux
The Claiborne at Thibodaux is a family-owned senior community in Thibodaux, Louisiana, offering Independent Living, Assisted Living, and Memory Care options. The community provides boutique apartments in various floor plans alongside a continuum of care with staff available 24 hours a day and individualized services designed to support aging in place.
The community features scenic amenities including a walking trail to a nearby lake, a fireplace in a landscaped courtyard for stargazing, and a variety of daily activities and entertainment. Apartments are designed for safety and comfort with upscale finishes and come in one-bedroom and two-bedroom configurations.
The Claiborne at Thibodaux emphasizes personalized care from trained caregiving professionals. Should a resident's needs change over time, the staff works with residents, families, and loved ones to continue meeting care requirements in a compassionate environment.
Types of Care at The Claiborne at Thibodaux
Assisted LivingIndependent LivingMemory Care
Amenities
Room Amenities
- Cable or Satellite TV
- Emergency Call System
- Multiple Floor Plans
- Private Bathroom
- Private Rooms
- Wheelchair Accessible
Meals & Dining
- Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
- Restaurant style Dining Room
Community Amenities
- 24-Hour Staff
- Gathering / Activity Spaces
- Housekeeping
- Laundry Service
- Medication Management
- On-Site Nurse (RN)
- Outdoor Patio
- Walking Paths
Activities
- Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)
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Help Me ChooseReviews of The Claiborne at Thibodaux
4.7overall · 82 ratings combined
4.7★ on Google (82)
Cassondra Dragone
Jun 2025
My grandmother was in the memory care unit at The Claiborne in Thibodaux for a couple of years, and our experience was nothing short of upsetting. She was found outside wandering more than once—on a locked memory care unit. That alone says a lot about the lack of supervision.<br><br>The communication with our family was awful. Most of the time, it was my parents who noticed she had something medically wrong before the nursing staff did. That’s not how it should be. You expect trained professionals to be paying attention—not your loved ones to have to constantly double-check everything.<br><br>To make matters worse, you could tell many of the staff didn’t enjoy being there. There was no warmth, no real care—it felt like just a job to them, not a calling.<br><br>We trusted The Claiborne to care for someone we love deeply, and they let us down time and again. I wouldn’t recommend this place to anyone.
Ashley Walker
May 2025
The community is beautiful and every time I go Nikki is always so helpful and knowledgeable. The environment is always warm and welcoming!
Erika Aucoin
May 2025
I've been researching assisted living homes & I gotta say, Nikki at The Clairborne at Thibodaux is so knowledgeable and helpful! The Clairborne itself is really beautiful & I'm impressed with the planned activities for the residents!
Sara Bernard
May 2025
Nikki consistently goes above and beyond for the residents, always prioritizing their best interests. Her dedication and kindness extend not only to those she serves but also to everyone she interacts with. She's truly exceptional in her commitment to delivering outstanding care and support to the community.
Frequently Asked Questions
What types of care does The Claiborne at Thibodaux offer?
The Claiborne at Thibodaux offers Assisted Living, Independent Living and Memory Care.
Where is The Claiborne at Thibodaux located?
The Claiborne at Thibodaux is located at 2495 Talbot Ave in Thibodaux, Louisiana.
What do families say about The Claiborne at Thibodaux?
Most reviewers describe The Claiborne at Thibodaux as a clean, welcoming community with friendly staff, especially praising staff member Nikki Boudreaux for her helpfulness during tours and transitions. However, a handful of detailed one-star reviews raise serious concerns about neglect in the memory care unit, inconsistent staffing, and billing disputes that families should weigh carefully.
How can families visit The Claiborne at Thibodaux?
Submit the Request Information form on this page to connect with The Claiborne at Thibodaux and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at The Claiborne at Thibodaux? Claim this listing to update photos, pricing, and details. It's free.
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Prefer to stay home?
Home care agencies serving Thibodaux bring help to the house: daily living, companionship, and respite for family caregivers.
