4.2(42 ratings)· Smyrna average: 4.4
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An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Reviews of The Cambridge are sharply mixed: many families and staff describe a clean, friendly community with good food and attentive caregivers, while a notable number of others report serious lapses in care, including missed injuries, bed sores, billing disputes, and a resident who went missing. The community's 4.2/5 average from 42 Google reviews reflects this split between very positive move-in experiences and a handful of alarming, detailed complaints about staffing and oversight.
AI-generated from reviews and community data.
The Cambridge is a senior living community in Smyrna, Delaware offering Assisted Living and Independent Living. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 4.2 out of 5 across 42 reviews.
The Cambridge is an independent living and assisted living community in Smyrna, Delaware. The facility offers 24-hour staff, medication management, housekeeping, dietary accommodations, private rooms, an emergency call system, and wheelchair accessible spaces with gathering and activity areas for residents.
Reviews are decidedly mixed. Several reviewers praised the staff's attentiveness, the cleanliness and spaciousness of rooms, smooth transitions between care levels, and responsive maintenance. However, other families reported serious concerns about safety and oversight, including residents leaving the building unsupervised, broken doors and equipment, and an inoperative elevator that limited wheelchair accessibility. Billing disputes and inconsistent staff quality were also noted by some.
Communication challenges emerged across multiple reviews, with one visitor noting that the main phone line went unanswered and the mailbox was full, making it difficult for families to reach relatives. One reviewer wrote, "Some care very much while others meh." Families expressed mixed experiences with how their concerns were handled during transitions and changes in resident health status.
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Help Me Choose4.2overall · 42 ratings combined
4.2★ on Google (42)
Patricia McGinty
Aug 2026
Moving my sister here last year was the best decision we could have made—we only wish we had found The Cambridge sooner! The transition from her previous facility was remarkably smooth and stress-free for our entire family. The director and staff are exceptionally attentive, caring, and genuinely dedicated to their residents. I highly recommend them to anyone looking for outstanding senior care!
Autumn Lynn
Dec 2025
The community is very homey and sweet. The staff are great and really seem to love the residents. Good food, good people and everyone I talk to says good things.
Teresa Brown
Sep 2025
My experience for the past two weeks has been enjoyable. The staff and most importantly my Administrator has been engaging and supportive. The residents are receiving quality care and seems to be Happy at the Cambridge.
Michelle Wood
Jul 2025
Family member lives here! Such a professional staff and care is excellent! They are all so involved! Family atmosphere! They do wonderful activities for the residents! The food is yummy! I always feel secure about my mom living here and that she is happy!
Mario Coneway
Apr 2025
The care that I witnessed from RCC Nicole Brown has been absolutely amazing at the community. During the time of the community being without a nurse, she provided the residents with the utmost care and attention. We specifically worked together and I noted how instrumental she was in getting patients the proper level of care they needed as well as advocating for the residents to have everything they needed and deserved in the way of care and advocacy. She worked long hours and even when not officially at work. She is a joy to work with and really shows great care and interest for the residents. I am confident that as long as she is there residents will be taken care of very well and also, the clinical team with the new nurse will be amazing.
The Cambridge offers Assisted Living and Independent Living.
The Cambridge is located at 4838 S Cobb Dr SE in Smyrna, Delaware.
The Cambridge carries a 4.2 out of 5 rating from 42 Google reviews. Reviews of The Cambridge are sharply mixed: many families and staff describe a clean, friendly community with good food and attentive caregivers, while a notable number of others report serious lapses in care, including missed injuries, bed sores, billing disputes, and a resident who went missing. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
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