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The Birches at Newtown

70 Durham Road

3.8(32 ratings)· Newtown average: 4.2

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The Birches at Newtown, photo 11 / 6

Quick Facts

Total units
120
Licensed capacity
120 residents

California CDSS

On-site Therapy
Fox Rehab physical therapy office located on-site
Hospice Support
Coordinated hospice care resources available for residents

What Families Think

Families describe The Birches at Newtown as a warm, well-kept community where staff are attentive and caring, and residents enjoy a full activity calendar and on-site physical therapy. However, a notable cluster of reviews raises serious concerns about billing and refund practices, staffing shortages, and theft of personal belongings.

The Good

  • Compassionate, attentive staff frequently praised by families
  • Clean, well-maintained building noted by many reviewers
  • On-site Fox Rehab physical therapy services
  • Engaging activities and social programming for residents
  • Supportive hospice coordination during end-of-life care

The Bad

  • Multiple reports of delayed or unpaid refunds after a resident's death
  • Several reviewers cite understaffing affecting response times
  • Reports of theft of personal belongings from rooms
  • Some complaints about food quality and temperature

AI-generated from reviews and community data.

The Birches at Newtown is a senior living community in Newtown, Pennsylvania offering Assisted Living. Amenities include Restaurant style Dining Room, Outdoor Patio and Gathering / Activity Spaces. Families rate it 3.8 out of 5 across 32 reviews.

About The Birches at Newtown

The Birches at Newtown is a senior living community in Newtown, Pennsylvania offering Personal Care and Daybreak Memory Care. The community provides studio and one-bedroom apartments designed to meet varying needs and preferences.

The community emphasizes a maintenance-free lifestyle with compassionate caregiving and the Fox Therapy Program. Staff members are trained to support residents through daily activities and personal care needs, with attention to physical wellness and comfort.

Residents have access to dining services with home-prepared meals, enriching daily activities and events, and a library for reading. The community features outdoor areas including a front porch where residents can spend time in the sunshine.

The Birches at Newtown is located in Bucks County and positions itself as a close-knit family environment where residents can meet new neighbors, participate in social activities, or maintain private routines according to their preferences.

Types of Care at The Birches at Newtown

Assisted Living

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • Outdoor Patio

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Help Me Choose

Reviews of The Birches at Newtown

3.8overall · 32 ratings combined

3.8★ on Google (32)

Lori Weiss

May 2026

via Google ↗

I wanted to share a genuine shout out to Shari and Sarah who have supported many of my clients with top level customer service when hosting us for tours and education. They truly care. You can tell from the warm greeting and smiles you get when greeted at the door! They are interested in the family as much as the potential resident. The right questions are asked and they establish trust and understanding instantly. I watch my clients come in at times nervous and anxious. These woman are so good at what they do. I feel the tension leave and the concerns are conveyed with ease and willingness. The tour is always based on the specific circumstances and I love how they do this so seamlessly. Keep it up!! We appreciate you and what you do for the community. Way to go!! 10 ⭐️!!

Mindy Clark

Jan 2026

via Google ↗

I had the best experience at Birches of Newtown. It was clean and had a warm, inviting feel. Their executive director, Lakia, is wonderful. She made me feel at home and spent time answering all of my questions. The residents were all smiling and happy. I would highly recommend you visit here if you are looking for a home for a loved one !!

Susan Braun

Sep 2025

via Google ↗

Terrible place to live. Cold dinners, no nutrition. Temperature in room difficult to control. “Aids” don’t respond to emergencies until they are tracked down. Then they bring their home drama to your room. No privacy, ie. knocking on doors, “Medics” are not trained medical staff. Just computer trained. Given a box mattress to sleep on. Was treated like a child with no rights. Was double billed for medication and now that I’m gone, can’t get anyone on phone to respond or resolve. I can not recommend the Birch’s and will never go back there myself again!

Linda Amorosia

Jun 2025

via Google ↗

I had the pleasure of touring The Birches at Newtown today and was so impressed. From the moment I arrived, the community felt warm, welcoming, and full of heart. It’s a beautiful location tucked right in Bucks County.<br><br>Betsy, the Marketing Director, was so kind and informative — you can tell she genuinely cares about the families she works with.<br><br>If you’re exploring senior living or memory care options for a loved one, The Birches is definitely worth a visit

Linda Amorosia

Jun 2025

via Google ↗

I had the pleasure of touring The Birches at Newtown today and was so impressed. From the moment I arrived, the community felt warm, welcoming, and full of heart. It’s a beautiful location tucked right in Bucks County. Betsy, the Marketing Director, was so kind and informative — you can tell she genuinely cares about the families she works with. If you’re exploring senior living or memory care options for a loved one, The Birches is definitely worth a visit

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Frequently Asked Questions

What types of care does The Birches at Newtown offer?

The Birches at Newtown offers Assisted Living.

Where is The Birches at Newtown located?

The Birches at Newtown is located at 70 Durham Road in Newtown, Pennsylvania.

What do families say about The Birches at Newtown?

Families describe The Birches at Newtown as a warm, well-kept community where staff are attentive and caring, and residents enjoy a full activity calendar and on-site physical therapy. However, a notable cluster of reviews raises serious concerns about billing and refund practices, staffing shortages, and theft of personal belongings.

How can families visit The Birches at Newtown?

Submit the Request Information form on this page to connect with The Birches at Newtown and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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