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Families describe Ambassador Health of Nebraska City as a warm, attentive skilled nursing community where staff build genuine relationships with residents and their families, especially during difficult end-of-life stays. A few reviewers raised concerns about staff errors and room cleanliness that are worth asking about directly.
AI-generated from reviews and community data.
Ambassador Health of Nebraska City is a senior living community in Nebraska City, Nebraska offering Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 4.3 out of 5 across 9 reviews.
Ambassador Health of Nebraska City is a skilled nursing and long-term care community in Nebraska City, Nebraska. The facility serves residents requiring medical oversight and ongoing care support.
Families consistently praise the dedication and compassion of the staff, particularly noting attentiveness during difficult health transitions and end-of-life care. The community appears to foster a welcoming environment, one family described how residents seemed joyful during a community Halloween event where staff participated warmly. Multiple families report feeling respected and well cared for during their relatives' stays. However, some families have raised concerns about housekeeping standards, citing infrequent room cleaning and dusty conditions, despite expressing complaints to management.
Ambassador Health of Nebraska City holds a 4.3 out of 5 stars across 9 Google reviews, reflecting mostly positive experiences alongside documented concerns about facility maintenance and consistency in care quality.
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Help Me Choose4.3overall · 9 ratings combined
4.3★ on Google (9)
Julie L
Jun 2026
Overall, I think this is a pretty good place. There are some really lovely people who work there. The issue is that they don’t clean the rooms as they should. In three months my mom‘s toilet has been cleaned once. She doesn’t think they’re cleaning her sheets. It’s always dusty when we visit. We have complained but I think our next step will be to take cleaning supplies and clean her room when we visit every week.
Lori Phillips
Apr 2026
Our stay with dad at Ambassador was wonderful! The staff was professional and caring. We felt respected as family and totally taken care of by staff.
Barbara Melendez
Nov 2025
Really enjoyed bringing our kids to trick or treat. The residents all seemed so joyful. The staff all participated and were enjoying themselves! We will be making this a Halloween tradition!
Alisha Swanson
Jan 2025
Place is a joke. Employees are making errors and they don't seem to care. Seeing how they handle some of the people that live there... I wouldn't trust them
Cynthia Black
Aug 2024
My mother and I started our journey with a visit in late February, early March, to explore the opportunities with your Assisted Living. Because of the experience during the tour, we were considering a move by May. Unfortunately, my mother's health took a turn and we ended up admitting to The Ambassador nursing home in April and stayed until her passing on July 9, 2024. We were admitted to the nursing area on April 22, 2024, and our experience from that day forward with the staff at The Ambassador was wonderful. The nurses, Wendy, Alexis, Kelly, Nikki, Alicia, Michelle, Angie, Ruth, and others were attentive not only to my mother's needs but also to mine. We both felt heard and like we were important. The Med-Tech's and Aides, Paulette, Melinda, Denise, Jordan, Dominic, Kylie, Nellie, Tonya, and all of the others, made sure that my mother was eating (when she still could), bathed, and comfortable in her bed/chair. It was not only the personal care that was important---it was the personality that each of these people brought to the table. When my mother was able, they interacted and joked with her, making her feel safe. Their ability to build a rapport with my mother allowed me to feel comfortable leaving her from time to time--taking some time for myself. Near the end, all of the staff wrapped around my mother and me---provided support by answering questions, allowing us to cry, giving hugs, and just being present--in the moment. These are powerful and important skills to have--and reinforces why The Ambassador has such a positive reputation. Your staff are truly angels on earth. I would be remiss if I did not include Annie, Tammy, Becki, and Teri on my gratitude list. These four ladies made themselves available each and every time I came into their offices with questions, concerns, or if I just wanted to chat (and sometimes cry). I never felt more welcomed by an administrative staff as I have with these ladies at The Ambassador. While my mother is no longer with us, I know that she was grateful for the care she received. She did tell me that she knew that she was being taken care of. I am forever grateful for all of you and hope that you will not mind if I come visit from time to time. You all have a special place in my heart.
5 inspection visits in the last three years, 20 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Provide enough food/fluids to maintain a resident's health.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 13, 2026
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 27, 2025
Respond appropriately to all alleged violations.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 27, 2025
Have properly installed electrical wiring and gas equipment.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 22, 2024
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 22, 2024
Meet requirements for the use and maintenance of medical gas equipment.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 22, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 12, 2024
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 22, 2024
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 12, 2024
Install corridor and hallway doors that block smoke.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 13, 2023
Meet other general requirements that are deficient.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 13, 2023
Ensure proper usage of power strips and extension cords.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 13, 2023
Properly select, install, inspect, or maintain portable fire extinguishes.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 13, 2023
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 14, 2023
Meet other general requirements.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 13, 2023
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 14, 2023
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 31, 2022
Meet other general requirements that are deficient.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 31, 2022
Install corridor and hallway doors that block smoke.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 31, 2022
Have approved installation, maintenance and testing program for fire alarm systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 22, 2022
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Ambassador Health of Nebraska City offers Skilled Nursing / Long Term Care.
Ambassador Health of Nebraska City is located at 1800 14th Avenue in Nebraska City, Nebraska.
Families describe Ambassador Health of Nebraska City as a warm, attentive skilled nursing community where staff build genuine relationships with residents and their families, especially during difficult end-of-life stays. A few reviewers raised concerns about staff errors and room cleanliness that are worth asking about directly.
Ambassador Health of Nebraska City had 5 government inspection visits in the last three years, with 20 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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