Tampico Healthcare Center

4(54 ratings)· Walnut Creek average: 4.6

1 / 5

Quick Facts

Total units: 128
Medicare rating: 4 of 5
Ownership: For profit, Individual
Certified beds: 128
Inspections: View history (54 citations)

What Families Think

Reviewers at Tampico Healthcare Center are sharply divided: several families praise the rehab and nursing staff for compassionate, attentive care that helped loved ones recover from serious medical events, while other reviewers describe alarming lapses in monitoring and communication. The facility holds a 4 out of 5 average from 54 Google reviews, reflecting this mix of strong individual staff performances alongside reports of systemic care failures.

The Good

Rehab therapists praised for helping residents regain mobility
Staff described as kind, patient, and compassionate
Facility described as clean and welcoming
Successful recoveries after major surgeries and hospitalizations
Named staff repeatedly thanked by families

The Bad

One report of a resident found on the floor unattended and soiled
One report of staff failing to monitor food intake for weeks
One report of delayed response to reported breathing problems
One report of discrimination against a non-English-speaking resident

AI-generated from reviews and community data.

Tampico Healthcare Center is a senior living community in Walnut Creek, California offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.0 out of 5 across 54 reviews.

About Tampico Healthcare Center

Tampico Healthcare Center is a 128-bed skilled nursing and long-term care facility in Walnut Creek, California, serving patients transitioning from hospitals and those requiring ongoing medical care.

The facility draws strongly divided family feedback. Multiple families praise the cleanliness, staff attentiveness, and genuine care provided during recovery and longer stays. One family noted the staff "consistently treated my mom with kindness, dignity, and patience" following major surgery. Several families specifically named individual caregivers, including activity staff and nursing team members, for their compassionate day-to-day support. However, other families report serious concerns about supervision and responsiveness, describing instances of inadequate staffing presence and delayed assistance with basic needs.

With a 4 out of 5 Google rating across 54 reviews, Tampico shows meaningful support alongside persistent concerns. Families considering the facility should discuss staffing levels and care protocols directly, as experiences appear inconsistent.

Types of Care at Tampico Healthcare Center

Skilled Nursing / Long Term Care

Amenities

Room Amenities

Cable or Satellite TV
Emergency Call System
Private Bathroom
Private Rooms
Wheelchair Accessible

Meals & Dining

Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
Restaurant style Dining Room

Community Amenities

24-Hour Staff
Chapel / Religious Services
Gathering / Activity Spaces
Housekeeping
Laundry Service
Medication Management
On-Site Nurse (RN)
Security

Activities

Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews of Tampico Healthcare Center

4overall · 54 ratings combined

4★ on Google (54)

Write a review

Karen De Jager

May 2026

via Google ↗

After my mom underwent major brain surgery at UCSF, our family was very nervous about choosing a rehabilitation facility due to prior negative experiences elsewhere. Thankfully, Tampico completely changed our perspective. From the moment we walked in, the facility felt clean, welcoming, and genuinely caring. The staff consistently treated my mom with kindness, dignity, and patience during a very vulnerable time in her recovery. Her therapy team and caregivers were wonderful, especially Helen, Emiliano, and Aarti, who made such a lasting impact on both my mom and our family. The PT and OT teams encouraged her every step of the way, and we watched her go from not being able to sit up independently to becoming strong enough to transfer into intensive rehab at John Muir. What stood out most was how attentive and compassionate everyone was. We never felt like my mom was “just another patient.” The staff truly cared, and it showed daily. We are incredibly grateful to the entire Tampico team and would absolutely recommend this facility to families looking for quality rehabilitation care in Walnut Creek.

Joe Freitas

Apr 2026

via Google ↗

I spent several days here and received great care. A clean facility and excellent friendly staff. Thank you Tampico. Shout out to Jabella, Mel, Kimberly,Pam, Mimi,Artie and actually every person I encountered.

Antonio Di

Apr 2026

via Google ↗

A System That Profits From Neglect — A Warning to Families For over five years, my friend devoted himself to helping disabled and homeless veterans obtain critical benefits. At the same time, he battled severe depression fueled by an abusive relationship that eventually left him homeless. Despite efforts to stabilize his life, he was ultimately hospitalized on the brink of death. I fought to keep him alive. After a long recovery, he was discharged to Concord Post Acute. Believing he would receive proper care, I arranged for regular visits and support. That trust was misplaced. Without warning, I was told he had been hospitalized again and that hospice should be considered. Only then did I learn the facility had failed to inform anyone that he had stopped eating. This was not a minor oversight—it was a life-threatening failure of basic care and communication. At John Muir Medical Center, a dedicated physician intervened and saved his life. Refusing to send him back, I had him discharged to Tampico Healthcare. I stayed actively involved, visiting often and encouraging him to eat. For a time, he improved. Then it happened again. I was informed he had not eaten for nearly two weeks. Two weeks. This reflects systemic failure, not an isolated mistake. During that hospitalization, I was told by a physician, in substance, that depression would not be treated and he should be allowed to die. After returning to Tampico Healthcare, staff were repeatedly warned he was having breathing problems. The Director of Nursing was notified multiple times. No meaningful action was taken. Instead, his condition worsened until he was rushed to the emergency room again—followed by renewed pressure to place him on hospice, not because all care options were exhausted, but because the system had failed him. What Families Should Know This experience reflects a broader issue in post-acute care. In some facilities, financial priorities appear to outweigh patient care. Vulnerable patients—especially those who are depressed, nonverbal, or medically fragile—can be reduced to minimal interaction: Food trays delivered with no monitoring of intake Little to no meaningful engagement Delayed or ignored responses to serious symptoms The Reality Neglect is not always obvious. Sometimes it is silence: No call when a patient stops eating No response to repeated warnings No urgency until it becomes an emergency Final Thought Despite these failures, these facilities continue to demand full payment. If you are placing a loved one in a post-acute facility, do not rely on assurances. Ask questions. Demand accountability. Visit often. What I witnessed at Concord Post Acute and Tampico Healthcare is not just disappointing—it is dangerous.

Robinne Depante

Mar 2026

via Google ↗

I want to express my utmost gratitude to the Tampico Healthcare Center team, especially Vanti, Rommel, Geraldine Rona, Riza - the entire activity team. They took exceptional care of my grandmother and I could not be more thankful for the kindness, patience, and compassion they showed her every single day. It meant so much to our family to know she was surrounded by people who treated her with such warmth during her final few months. I cannot recommend this team enough. THANK YOU!

Mary B

Mar 2026

via Google ↗

This was the worst facility I ever brought my mom to. Came to visit her she was on the floor and soiled . No staff in sight I walked all over and saw people coming from the break room . Asked someone named Shasa for help, who was no help and nobody was responding. No help whatsoever , I wouldn’t want no one to bring their family here. So much discrimination against my mom. Just because she doesn’t speak English . No help what’s so ever . But I brought her to a better facility. Anything’s better than Tampico.

Government Inspection History

11 inspection visits in the last three years, 54 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Mar 5, 2026Health Complaint1 citation

Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 9, 2026

Jan 28, 2026Health Complaint1 citation

Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 4, 2026

Dec 11, 2025Health Complaint1 citation

Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Dec 22, 2025

Mar 27, 2025Fire Safety StandardHealth Standard16 citations

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 24, 2025
Ensure proper usage of power strips and extension cords.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 14, 2025
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 24, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 24, 2025
Assist a resident in gaining access to vision and hearing services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 24, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 24, 2025
Provide routine and 24-hour emergency dental care for each resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 24, 2025
Provide or obtain dental services for each resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 24, 2025
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 24, 2025
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 14, 2025
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 24, 2025
Reasonably accommodate the needs and preferences of each resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 24, 2025
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 24, 2025
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 24, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 24, 2025
Implement emergency and standby power systems.
Severity C of L: potential for minimal harm, widespreadCorrected Apr 18, 2025

Apr 3, 2024Health Complaint1 citation

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Apr 26, 2024

Jan 9, 2024Health Complaint1 citation

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 17, 2024

Dec 13, 2023Health Complaint2 citations

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jan 9, 2024
Ensure that residents are free from significant medication errors.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jan 9, 2024

Sep 14, 2023Health Complaint1 citation

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Sep 28, 2023

Aug 3, 2023Health Complaint3 citations

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Aug 30, 2023
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Aug 30, 2023
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 30, 2023

Dec 8, 2022Fire Safety StandardHealth Standard15 citations

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 2, 2023
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 2, 2023
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 2, 2023
Install corridor and hallway doors that block smoke.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 6, 2023
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 2, 2023
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 2, 2023
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 2, 2023
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 2, 2023
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 2, 2023
Implement emergency and standby power systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 6, 2023
Have approved installation, maintenance and testing program for fire alarm systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 6, 2023
Inspect, test, and maintain automatic sprinkler systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 6, 2023
Properly select, install, inspect, or maintain portable fire extinguishes.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 6, 2023
Have simulated fire drills held at unexpected times.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 6, 2023
Have generator or other power source capable of supplying service within 10 seconds.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 6, 2023

Feb 6, 2020Fire Safety StandardHealth Standard12 citations

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 9, 2020
Inspect, test, and maintain automatic sprinkler systems.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 8, 2020
Ensure proper usage of power strips and extension cords.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 8, 2020
Ensure medication error rates are not 5 percent or greater.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 9, 2020
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 9, 2020
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 9, 2020
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 9, 2020
Provide safe, appropriate pain management for a resident who requires such services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 9, 2020
Implement emergency and standby power systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 8, 2020
Provide properly protected cooking facilities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 8, 2020
Ensure that residents are free from significant medication errors.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 9, 2020
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 9, 2020

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Tampico Healthcare Center offer?

Tampico Healthcare Center offers Skilled Nursing / Long Term Care.

Where is Tampico Healthcare Center located?

Tampico Healthcare Center is located at 130 Tampico Street in Walnut Creek, California.

What do families say about Tampico Healthcare Center?

How did Tampico Healthcare Center do on recent health and safety inspections?

Tampico Healthcare Center had 11 government inspection visits in the last three years, with 54 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Tampico Healthcare Center?

Submit the Request Information form on this page to connect with Tampico Healthcare Center and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

Work at Tampico Healthcare Center? Claim this listing to update photos, pricing, and details. It's free.

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Quick Facts

Total units: 128
Medicare rating: 4 of 5
Ownership: For profit, Individual
Certified beds: 128
Inspections: View history (54 citations)

What Families Think

The Good

Rehab therapists praised for helping residents regain mobility
Staff described as kind, patient, and compassionate
Facility described as clean and welcoming
Successful recoveries after major surgeries and hospitalizations
Named staff repeatedly thanked by families

The Bad

One report of a resident found on the floor unattended and soiled
One report of staff failing to monitor food intake for weeks
One report of delayed response to reported breathing problems
One report of discrimination against a non-English-speaking resident

AI-generated from reviews and community data.

Need help deciding?

Tell us what you're looking for and we'll match you with communities that fit. Free, and you choose who contacts you.

Help Me Choose

Tampico Healthcare Center

Quick Facts

What Families Think

The Good

The Bad

About Tampico Healthcare Center

Types of Care at Tampico Healthcare Center

Amenities

Room Amenities

Meals & Dining

Community Amenities

Activities

Need help deciding?

Reviews of Tampico Healthcare Center

Request information

Government Inspection History

Frequently Asked Questions

Nearby Communities

An Oak Grove Manor

Shadelands Post Acute

Bayberry Skilled Nursing & Healthcare Center

Ivy Park At Walnut Creek

The Kensington at Walnut Creek

Bridge View Senior Care Home

Prefer to stay home?

Aura Home Health

Serenity Family Home Care

WAYS Home Care & Health Agency, LLC