MyLivingChoice

SYNERGY HomeCare

1879 Station Pkwy NW

4.7(35 ratings)· Andover average: 4.5

SYNERGY HomeCare, photo 11 / 6

Quick Facts

Employment handling
Agency manages caregiver payroll, taxes, and workers comp
Caregiver matching
Clients can request specific caregivers, agency arranges substitutions
Transitional care
Support for post-surgery recovery and hospital discharge

What Families Think

Families describe SYNERGY HomeCare of Andover/Blaine as attentive, flexible, and staffed with caregivers who form real bonds with clients, especially for dementia and post-hospital recovery support. Most reviewers praise the owner, Brian, and office staff for responsiveness, though a few describe scheduling mix-ups, staffing shortages, or a rude phone interaction.

The Good

  • Caregivers described as compassionate and reliable by name
  • Flexible scheduling that adapts to last-minute changes
  • Owner Brian personally helps families navigate care options
  • Strong dementia and post-stroke recovery support
  • Clients can request and keep the same caregiver

The Bad

  • Several reports of inconsistent communication about caregiver cancellations/changes
  • One report of insufficient caregivers to meet scheduling needs
  • One report of a rude, unprofessional phone interaction with staff

AI-generated from reviews and community data.

SYNERGY HomeCare is a senior living community in Andover, Minnesota. Amenities include Transportation Services, Housekeeping and Laundry Service. Families rate it 4.7 out of 5 across 35 reviews.

About SYNERGY HomeCare

SYNERGY HomeCare of Northeast Metro is a home care agency located in Andover, Minnesota, providing senior in-home care and elder care services to the Northeast Metro area. The agency offers non-medical home care designed to help people of all ages maintain independence and quality of life while remaining at home.

Services include personal assistance with bathing and dressing, companion care to address isolation and loneliness, housekeeping, errand and transportation support, and specialized dementia and memory loss care. The agency also provides transitional care through its ConciergeCare program for post-surgery recovery, hospital discharge, and support for new mothers, delivered with personalized attention in the comfort of the home.

SYNERGY HomeCare is nationally recognized for outstanding client care based on satisfaction scores from Home Care Pulse and has earned recognition for service excellence on Caring.com. The agency allows clients to request specific caregivers and will arrange substitutions until the client is satisfied with their caregiver match. Care can be provided immediately or scheduled at the client's convenience, and services adapt as needs change.

The agency handles employment responsibilities, payroll taxes, and workers compensation insurance, removing administrative burden from families. Clients are not responsible for managing caregiver employment, background checks, or coverage during absences.

Types of Care at SYNERGY HomeCare

Home Health and Hospice

Amenities

Community Amenities

  • Housekeeping
  • Laundry Service
  • Transportation Services

Activities

  • Grocery Shopping and Errands

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Reviews of SYNERGY HomeCare

4.7overall · 35 ratings combined

4.7★ on Google (35)

Kandice Barnes

May 2026

via Google

Brian spent a great deal of time with me helping me understand options for my mom. This was despite the fact that we would be unable to use their agency for services due to geographic location. He was clear and sent a summary of our conversation to share with my siblings. Thank you Brian.

Allison Hillesheim

Feb 2026

via Google

I highly recommend Synergy Homecare. We had a really great experience working with them. I could tell that they strive for excellence and continuous improvement. They were flexible with schedules and listened to our needs. This is a company that cares for not only the patient but also the family. After my dad’s passing they even sent a gift from Trees for a Change, notifying us that a tree had been planted in memory of my dad. A very simple, sweet gesture that meant a lot to me.

Jan Holtz

Dec 2025

via Google

I have been truly blessed by Synergy! The staff is so kind and helpful to me I would highly recommend calling them!

Rachal Ries

May 2025

via Google

So flexible with my schedule which is amazing as a mom and super convenient.

Crystal Seidel

Mar 2025

via Google

These people are amazing! I always get very pleasant people who are very eager to work and help me. Mary is my main caregiver and I absolutely love her! Juanita and Sonya, fill in when Mary is gone. They do a very very good job also! Whenever I call the office they are always very polite and very caring and concerned. All of my communication has been absolutely wonderful with them! I can't recommend them enough! I have four cats and they love my caregivers. One of my boys demands attention every time Mary walks in the door. She accommodates him accordingly. She cleans my cat boxes and changes out the litter as well as putting in the new liners and refilling it. I appreciate it because I cannot lift a lot of weight. I cannot change the sheets on my bed because of my hands. I have a pedestal bed, and Mary climbs right up on it and takes care of it. They do my laundry as well as accompany me to the store to lift my heavy items. I don't know what I would do without them. Thank you! Thank you!

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Frequently Asked Questions

Where is SYNERGY HomeCare located?

SYNERGY HomeCare is located at 1879 Station Pkwy NW in Andover, Minnesota.

What do families say about SYNERGY HomeCare?

Families describe SYNERGY HomeCare of Andover/Blaine as attentive, flexible, and staffed with caregivers who form real bonds with clients, especially for dementia and post-hospital recovery support. Most reviewers praise the owner, Brian, and office staff for responsiveness, though a few describe scheduling mix-ups, staffing shortages, or a rude phone interaction.

How can families visit SYNERGY HomeCare?

Submit the Request Information form on this page to connect with SYNERGY HomeCare and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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