MyLivingChoice

Symbii Home Health and Hospice

240 W Burnside Ave Ste B

4.9(122 ratings)· Pocatello average: 4.7

Symbii Home Health and Hospice, photo 11 / 5

Quick Facts

Medicare quality
4.5 of 5 stars

Home Health Compare

Medicare certified
Since 2006

What Families Think

Symbii Home Health and Hospice in Pocatello, Idaho, earns high marks from families for hospice and post-surgical home health care, with reviewers repeatedly citing compassionate, professional staff who stay engaged through difficult transitions. Reviews highlight support both during care and after a loved one's passing.

The Good

  • Consistently rated highly compassionate and caring staff
  • Staff described as professional and reliably on time
  • Helped coordinate equipment and nursing care quickly
  • Support continued through recovery or after a loved one's passing
  • High overall rating from a large number of reviewers

AI-generated from reviews and community data.

Symbii Home Health and Hospice is a home health agency serving Pocatello, Idaho offering Home Health. Amenities include Emergency Call System, 24-Hour Staff and Medication Management. Families rate it 4.9 out of 5 across 122 reviews.

About Symbii Home Health and Hospice

Symbii Home Health and Hospice serves Pocatello, Idaho, providing home health care and hospice services to patients recovering from surgery or managing end-of-life needs in their own homes.

Families consistently praise the staff's compassion and professionalism. Multiple reviewers highlighted how caregivers combined genuine care with strong work ethic, describing them as "incredible, caring, and considerate." One family wrote that "each and every worker was excellent and left a little motivation and caring behind." Patients receiving post-surgical home health care noted punctuality and attentive support throughout recovery, while families in hospice situations appreciated how the team managed both patient care and practical support for loved ones during difficult transitions.

Symbii holds a 4.9 out of 5 Google rating based on 122 reviews, with families emphasizing the organization's dedication to making challenging medical situations as manageable and dignified as possible.

Types of Care at Symbii Home Health and Hospice

Home Health

Amenities

Room Amenities

  • Emergency Call System

Community Amenities

  • 24-Hour Staff
  • Medication Management

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Help Me Choose

Reviews of Symbii Home Health and Hospice

4.9overall · 122 ratings combined

4.9★ on Google (122)

Brady Robertson

May 2026

via Google

Symbii Home Health and Hospice made my moms last month the best it could possibly be. all of the staff were incredible, caring, and considerate. Symbii truly cares about the patients they take care of. I would recommend anyone who needs hospice care for their loved ones to reach out Symbii is with you every step of the way.

Kathy Larsen

Mar 2026

via Google

I loved having Symbii Healthcare supporting me at home after my knee replacement surgery. They were so professional. They were always on time and were so supportive through the process of recovery! Thank you so much !

Jennie Mellor

Feb 2026

via Google

My husband came on on hospice for what ended up being a very brief time but in that time I was so impressed with the Symbii team. From arranging needed equipment and nursing care to helping with details after his passing the team made a difficult situation easier. Thank you for your care of my husband and of me.

cheryl thoenen

Dec 2025

via Google

Have use a number of companys after surgeries while they each have good point. Your company has much to be proud of im old svhool so compassion and work ethic sometimes lost in this world but not in sombeii. Each and every worker i met was excellant and left a little motivation and caring behind. Thank you all so much im actually missing you so take care

bj carter

Oct 2025

via Google

Symbii Hospice and Full Circle Aftercare, which is affiliated with Symbii, are exceptional organizations. They provide professionalism, knowledge, and unwavering assistance in every conceivable way. When your loved one and family are involved with hospice, it is crucial that the hospice not only be well-organized but also that the caregivers possess exceptional knowledge and are dedicated to providing care for all involved. While their professionalism is commendable, it is overshadowed by their sensitivity to the situation, their ability to discern appropriate actions and words, and their willingness to refrain from inappropriate ones. In my case, both my mother and I received comprehensive care, but what truly mattered was the attentive listening they provided. I have had the privilege of working with hospice caregivers, and Symbii stands out as a league of their own. The Full Circle Aftercare program is phenomenal. Once again, the individuals involved are highly sensitive, but the exceptional service they provide alleviates a significant burden. Based on my experience with other hospice organizations, I can unequivocally state that Symbii is not to be underestimated. During the transition period, Symbii’s gentle approach, compassion, and professionalism are truly remarkable.

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Medicare Quality of Care

Symbii Home Health and Hospice is a Medicare-certified home health agency (certified since 2006). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.

Quality of patient care

4.5 / 5

Medicare star rating

Services offered

  • Skilled nursing
  • Physical therapy
  • Occupational therapy
  • Speech therapy
  • Medical social services
  • Home health aide

What patients say

4.0 / 5 patient survey rating

  • Would definitely recommend the agency81%US 79%
  • Rated their overall care 9 or 10 out of 1083%US 85%
  • Care was given in a professional way90%US 89%
  • The team communicated well86%US 86%
  • The team discussed medicines, pain and home safety81%US 82%

396 completed patient surveys, 25% response rate.

Hospital outcomes

  • Discharged to the community90%US 80%Better than
  • Readmitted to hospital after discharge (30 days) (lower is better)4%US 4%Same as
  • Preventable hospital visits during care (lower is better)9%US 11%Same as

How patients did

  • Care started within 2 days of referral100%US 94%
  • Patients got better at walking or moving around94%US 83%
  • Patients got better at getting in and out of bed94%US 83%
  • Patients got better at bathing95%US 86%
  • Patients' breathing improved92%US 85%
  • Patients got better at taking medications correctly94%US 81%
  • Patients who had a fall with major injury (lower is better)2%US 1%
  • Patients with new or worsened pressure ulcers (lower is better)0%US 0%
  • Discharge function score met or exceeded expectations80%US 61%

Service area

Symbii Home Health and Hospice reports serving 73 ZIP codes, including Idaho Falls, Pocatello, Aberdeen, American Falls, Arbon, Arco, Arimo, Ashton, Atomic City, Bancroft and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.

Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 137110. National figures are the average across all certified agencies.

Frequently Asked Questions

What types of care does Symbii Home Health and Hospice offer?

Symbii Home Health and Hospice offers Home Health.

Where is Symbii Home Health and Hospice located?

Symbii Home Health and Hospice is located at 240 W Burnside Ave Ste B in Pocatello, Idaho.

What do families say about Symbii Home Health and Hospice?

Symbii Home Health and Hospice in Pocatello, Idaho, earns high marks from families for hospice and post-surgical home health care, with reviewers repeatedly citing compassionate, professional staff who stay engaged through difficult transitions. Reviews highlight support both during care and after a loved one's passing.

Does Medicare cover care from Symbii Home Health and Hospice?

Yes. Symbii Home Health and Hospice is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 4.5 out of 5 stars.

Do I need a referral to use Symbii Home Health and Hospice?

For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.

How can families visit Symbii Home Health and Hospice?

Submit the Request Information form on this page to connect with Symbii Home Health and Hospice and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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