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Sutter Care at Home - Marin (Home Health)

100 Rowland Way, Suite 210

5(2 ratings)· Novato average: 4.7

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Sutter Care at Home - Marin (Home Health)

Quick Facts

Medicare quality
3.0 of 5 stars

Home Health Compare

Medicare certified
Since 1966
Ownership
Nonprofit home health agency
Medicare history
Medicare certified since 1966
Therapy services
Physical, occupational and speech therapy offered in the home
Medicare quality rating
3.0 out of 5 stars from Medicare

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Sutter Care at Home - Marin is a nonprofit, Medicare-certified home health agency in Novato that provides short-term clinical care at home. The one written review is very positive, praising professional, empathetic nurses and therapists. Medicare rates its patient care 3.0 out of 5 stars, and there are only two Google ratings.

What reviewers praise

  • Reviewer praised nurses as empathetic and caring
  • Help with PICC line care and blood draws
  • Staff taught patient how to manage care
  • Offers nursing, PT, OT, speech therapy, social work
  • Nonprofit agency with long Medicare certification history

What reviewers flag

  • Medicare quality rating is middling at 3.0 out of 5 stars
  • Very few reviews, only two Google ratings, so feedback is limited
  • Not for ongoing help with bathing, meals or companionship

AI-generated from reviews and community data.

Sutter Care at Home - Marin (Home Health) is a home health agency serving Novato, California offering Home Health.

About Sutter Care at Home - Marin (Home Health)

Sutter Care at Home - Marin (Home Health) is a Medicare-certified home health agency serving Novato, CA and has been Medicare certified since 1966. Services offered in the home include skilled nursing, physical therapy, occupational therapy, speech therapy, medical social services and home health aide visits. The agency is a nonprofit organization.

Medicare rates the quality of patient care at Sutter Care at Home - Marin (Home Health) 3.0 out of 5 stars, based on how quickly care starts, how often patients improve at walking, bathing and managing medications, and how often they are readmitted to the hospital.

Home health is short-term, doctor-ordered clinical care at home, typically after a hospital stay or during recovery, and Medicare covers it in full when the patient qualifies. Families who need ongoing help with daily living, such as bathing, meals and companionship, should also compare non-medical home care agencies nearby.

Types of Care at Sutter Care at Home - Marin (Home Health)

Home Health

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Reviews of Sutter Care at Home - Marin (Home Health)

5overall · 2 ratings combined

5★ on Google (2)

Write a review

Mazer

Jun 2020

via Google ↗ · Report

All of the people who came to help me out with my PICC line, Drawing blood, recording vitals, teaching me what to do, they were all highly professional really really wonderful people and I appreciate every single one of them the nurses especially, so empathetic and caring and physical therapy as well although they didn’t get to do much I’m sure I’ll see them in the near future. Kudos to the employees here who really do care about their patients health and well-being you guys rock!!!!

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By submitting, you're okay with us and Sutter Care at Home - Marin (Home Health) reaching out by phone, email or text.Always free for families. You choose which agencies hear from you, and we never rank agencies by what they pay us. An agency we introduce you to pays us a flat fee for the introduction, whether or not you hire them, never you. Those agreements are our only tie to the agencies we list. If an agency stops meeting our qualifications, for example its licence lapses, we stop listing it as an option. How we work · FAQ

Medicare Quality of Care

Sutter Care at Home - Marin (Home Health) is a Medicare-certified home health agency (certified since 1966). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.

Quality of patient care

3.0 / 5

Medicare star rating

Services offered

  • Skilled nursing
  • Physical therapy
  • Occupational therapy
  • Speech therapy
  • Medical social services
  • Home health aide

What patients say

4.0 / 5 patient survey rating

  • Would definitely recommend the agency83%US 79%
  • Rated their overall care 9 or 10 out of 1090%US 85%
  • Care was given in a professional way91%US 89%
  • The team communicated well87%US 86%
  • The team discussed medicines, pain and home safety85%US 82%

461 completed patient surveys, 25% response rate.

Hospital outcomes

  • Discharged to the community92%US 80%Better than
  • Readmitted to hospital after discharge (30 days) (lower is better)4%US 4%Same as
  • Preventable hospital visits during care (lower is better)8%US 11%Better than

How patients did

  • Care started within 2 days of referral88%US 94%
  • Patients got better at walking or moving around88%US 83%
  • Patients got better at getting in and out of bed89%US 83%
  • Patients got better at bathing90%US 86%
  • Patients' breathing improved92%US 85%
  • Patients got better at taking medications correctly86%US 81%
  • Patients who had a fall with major injury (lower is better)1%US 1%
  • Patients with new or worsened pressure ulcers (lower is better)0%US 0%
  • Discharge function score met or exceeded expectations73%US 61%

Service area

Sutter Care at Home - Marin (Home Health) reports serving 33 ZIP codes, including Novato, San Rafael, Corte Madera, Mill Valley, Sausalito, Belvedere Tiburon, Bolinas, Dillon Beach, Fairfax, Forest Knolls and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.

Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 057031. National figures are the average across all certified agencies.

Frequently Asked Questions

What types of care does Sutter Care at Home - Marin (Home Health) offer?

Sutter Care at Home - Marin (Home Health) offers Home Health.

How much does Sutter Care at Home - Marin (Home Health) cost?

Sutter Care at Home - Marin (Home Health) has not published its pricing. For context, communities in Novato that publish rates start around $4,995 per month at the median. Final costs depend on care needs and apartment selection, so contact the community for a quote.

Where is Sutter Care at Home - Marin (Home Health) located?

Sutter Care at Home - Marin (Home Health) is located at 100 Rowland Way, Suite 210 in Novato, California.

What do families say about Sutter Care at Home - Marin (Home Health)?

Sutter Care at Home - Marin (Home Health) carries a 5.0 out of 5 rating from 2 Google reviews. Sutter Care at Home - Marin is a nonprofit, Medicare-certified home health agency in Novato that provides short-term clinical care at home. The one written review is very positive, praising professional, empathetic nurses and therapists. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

Does Medicare cover care from Sutter Care at Home - Marin (Home Health)?

Yes. Sutter Care at Home - Marin (Home Health) is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 3.0 out of 5 stars.

Do I need a referral to use Sutter Care at Home - Marin (Home Health)?

For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.

How can families visit Sutter Care at Home - Marin (Home Health)?

Submit the Request Information form on this page, or contact Sutter Care at Home - Marin (Home Health) directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

Work at Sutter Care at Home - Marin (Home Health)? Claim this listing to update photos, pricing, and details. It's free.

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