MyLivingChoice

StoneBridge Senior Living - Marble Hill

702 Highway 34 West

3.1(13 ratings)

StoneBridge Senior Living - Marble Hill, photo 11 / 5

Quick Facts

Total units
98
Medicare rating
4 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
98

What Families Think

Reviews for StoneBridge Senior Living - Marble Hill are sharply divided: several families praise attentive, compassionate staff and good communication, while one detailed report describes serious neglect and delayed medical care. The 3.1 out of 5 rating from 13 Google reviews reflects this split experience.

The Good

  • Staff described as kind and compassionate by several families
  • Good food, per multiple reviewers
  • Therapy department praised for its work
  • Staff communicated promptly when families called to check in
  • Eased the transition from home to nursing care

The Bad

  • One detailed report of neglect, delayed antibiotics, and unreported injury
  • Same report describes a state investigation into care practices
  • One reviewer described poor treatment of staff by administration
  • Reviews are highly polarized between excellent and very poor experiences

AI-generated from reviews and community data.

StoneBridge Senior Living - Marble Hill is a senior living community in Marble Hill, Missouri offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.1 out of 5 across 13 reviews.

About StoneBridge Senior Living - Marble Hill

StoneBridge Senior Living in Marble Hill, Missouri is a skilled nursing and long-term care facility licensed for 98 residents. The community provides round-the-clock medical care for seniors requiring ongoing support.

Family experiences at StoneBridge vary significantly. Several families with parents or relatives staying multiple years report staff as kind and attentive to privacy and safety, with therapy services receiving specific praise. However, other families describe serious concerns: medical care lapses including missed lab work and medication delays, inadequate hygiene practices, and inconsistent responsiveness to health emergencies. One family documented eight hospitalizations in under a year for preventable infections.

Staff retention appears inconsistent. Long-tenured employees like one CNA with 25+ years are noted as dependable, yet the facility struggles with caregiver turnover. Administrator responsiveness is described as both prompt and problem-solving by some families and as dismissive by others.

The community holds a 3.1-star Google rating from 13 reviews, reflecting divided experiences. Families considering placement should weigh the five-star testimonials from long-term residents against serious medical care documentation from other families.

Types of Care at StoneBridge Senior Living - Marble Hill

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)
  • Salon / Barber
  • Security

Activities

  • Grocery Shopping and Errands
  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews of StoneBridge Senior Living - Marble Hill

3.1overall · 13 ratings combined

3.1★ on Google (13)

Charles Rushin

Jul 2026

via Google

I've been a resident since July 2025, There are worse places and better places but I can't say it's bad. It has it's moments. Most of the time, this place is a circus and Poop Show, I know the work ethic of most people in the world has eroded, and Stonebridge cannot keep CNA's, one of their longest working CNA's is Lori, she's been here for 25+ years, she is a Saint, never gets angry, or has a bad word to say of anyone. If every CNA were like her, the world would be a better place. Another shout out would be to Benny, he's young but has a heart of gold. He makes the world of healthcare a better place. The best nurse undoubtedly is Jessie. The worst nurse is TJ (Terry) accused me of hacking his cell phone and casting it to my TV, which never happened, then the Assistant D.O.N. threatened me with Law Enforcement over the incident. For nursing, Ashton and Brian get an honorable mention. They have a wound care doctor who is very inexperienced, he also sees residents every Monday between 5am-7am (way too early).<br><br>Abby, the Administrator, is very nice, doesn't tolerate any mistreatment of residents. I generally get along with most people but there are some workers here that I could do without. Roz is loud, needs to tone down the voice she's a CNA. Other CNA's who have taken extraordinary care of me over the past year are Hunter, Katy, Sylvia, Caleb, Jules and Rosie.<br><br>When I first arrived, there was an emphasis on therapy to help me regain my ability to walk, that has since dwindled to non-existent, at this time all I'm getting is Restorative therapy on a hit and miss basis, which is laughable.<br><br>The overall quality of care has definitely degraded during the past year. Often it takes an hour or longer to have a call light answered which is unacceptable. By the time someone comes in, I sometimes forget what I needed.

Bob Lee

Sep 2024

via Google

Roberta , Abbey, & the whole staff took good care of my Dad. He told me himself that he got good care & plenty to eat. When I called to check on him , they were always kind & would get the right staff member to talk to me.

Brad Hunt

Apr 2024

via Google

As with many other reviews here, this place is horrible. Roberta, the administrator, is a soulless, vile person. In less than a year my mother in-law was hospitalized 8 times for the same uti, and lung infections because they refused to provide antibiotics, do lab work or would lie and say they were and not do it until she had to be rushed to the hospital with kidney failure and low oxygen levels. Not to mention they dropped her, didn't report it and discovered at the icu that she also had a spinal fracture. They would let her sit with infections, would not bath her, brush her teeth, clean out her ears or anything. Then have the nerve to get an attitude when you have to tell them to do their jobs while they play on their phoned at the nurses station. They all deserve to be in prison and it starts with the administrator on down. She publicly belittles the staff in from of patients and visitors with her stupid little purse dogs running around in clothes with bedazzled collars. She is the perfect example of poor leadership and completely fails her duties for the position. The fault lies with her. Currently being investigated by the state. Take your family elsewhere.

deb huffman

Feb 2023

via Google

2 was without changing sheets. Over a wk with no shower. Almost a war to get prescribed meds on time and everyday. Only reason I gave the 1 star is to get it on here.

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Government Inspection History

5 inspection visits in the last three years, 24 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Jan 8, 2026Fire Safety StandardHealth Standard7 citations
  • Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 11, 2026

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 11, 2026

  • Ensure that residents are fully informed and understand their health status, care and treatments.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 11, 2026

  • Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 11, 2026

  • Ensure proper usage of power strips and extension cords.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 11, 2026

  • Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 11, 2026

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 11, 2026

Dec 11, 2024Health Complaint1 citation
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 9, 2024

Oct 15, 2024Health Complaint1 citation
  • Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 18, 2024

Sep 13, 2024Fire Safety StandardHealth Standard7 citations
  • Meet requirements for the use of electrical equipment.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 30, 2024

  • Ensure medication error rates are not 5 percent or greater.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 30, 2024

  • Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 30, 2024

  • Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 30, 2024

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 30, 2024

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 30, 2024

  • Implement a program that monitors antibiotic use.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 30, 2024

Feb 9, 2023Fire Safety StandardHealth Standard8 citations
  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 10, 2023

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 24, 2023

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 24, 2023

  • Have the Quality Assessment and Assurance group have the required members and meet at least quarterly

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 24, 2023

  • Provide safe, appropriate dialysis care/services for a resident who requires such services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 24, 2023

  • Ensure proper usage of power strips and extension cords.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 10, 2023

  • Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 24, 2023

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 24, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does StoneBridge Senior Living - Marble Hill offer?

StoneBridge Senior Living - Marble Hill offers Skilled Nursing / Long Term Care.

Where is StoneBridge Senior Living - Marble Hill located?

StoneBridge Senior Living - Marble Hill is located at 702 Highway 34 West in Marble Hill, Missouri.

What do families say about StoneBridge Senior Living - Marble Hill?

Reviews for StoneBridge Senior Living - Marble Hill are sharply divided: several families praise attentive, compassionate staff and good communication, while one detailed report describes serious neglect and delayed medical care. The 3.1 out of 5 rating from 13 Google reviews reflects this split experience.

How did StoneBridge Senior Living - Marble Hill do on recent health and safety inspections?

StoneBridge Senior Living - Marble Hill had 5 government inspection visits in the last three years, with 24 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit StoneBridge Senior Living - Marble Hill?

Submit the Request Information form on this page to connect with StoneBridge Senior Living - Marble Hill and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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