Jennifer Newton
Feb 2025
Let's all acknowledge that not being able to keep your parents in their home -- or your home -- is hard. Finding a place you truly trust with their care is even harder. I placed my mom in another, local, residential care facility for almost 6 years. When her needs changed to requiring more targeted care and more frequent attention, Splendor Valley was recommended by the hospice care I had secured. When I first called they did not have an opening. If your need is not urgent, I highly recommend you ask if there may be an opening "soon" and get on their list. I will never, never regret my decision to place my mom with Marisa & Mark who are the owner/administrators of Splendor Valley. I can't imagine any facility with a more caring, genuinely concerned approach than what I experienced. After the first several weeks they are careful to arrange for a meeting to ensure your needs, as a family, are being met. They continually sought out feedback and checked with me to ensure I was happy with my mom's care. As she continued to decline, their interaction increased to ensure I was comfortable with her care. The staff is wonderful and genuinely invested in the residents. Whether it's puzzles, watching a favorite TV show or, as with my mom, ensuring her favorite music was always played on her CD player, they cared for the individual. My mom was afflicted with advanced dementia and quickly became non-verbal after placement. I cannot highlight enough the dignity they afforded her and their conversational tone in caring for her. Bar none: if you're faced with the difficult decision to secure assistance with your aging loved one, this is the place. My lovely mother was always clean, comfortable and so very well cared for. I will be forever grateful that her journey this side of heaven ended at Splendor Valley. Keep up the good work, Mark & Marisa. There is such a need for caring people such as yourselves. With the deepest affection I leave this review and hope it opens the door for others to benefit like I did and, most importantly, my sweet mom.
