MyLivingChoice

Southeast Alabama HomeCare

804 Glover Ave

4.3(6 ratings)· Enterprise average: 4.6

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Southeast Alabama HomeCare logo
Southeast Alabama HomeCare, photo 1

Quick Facts

Medicare quality
3.5 of 5 stars

Home Health Compare

Medicare certified
Since 1976

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Southeast Alabama HomeCare provides home health and hospice services in Enterprise, Alabama, with a 4.3 rating from a small number of Google reviews. Most reviewers praise the staff's personal, family-like care, though one report describes a troubling experience during a medical emergency.

What reviewers praise

  • Helped a patient regain ability to walk
  • Staff described as caring and attentive by name
  • Treated family members like their own

What reviewers flag

  • One report of being told to go to hospital instead of receiving help

AI-generated from reviews and community data.

Southeast Alabama HomeCare is a home health agency serving Enterprise, Alabama offering At-Home Care and Home Health. Families rate it 4.3 out of 5 across 6 reviews.

About Southeast Alabama HomeCare

Southeast Alabama HomeCare is a Medicare-certified home health agency serving clients in Enterprise, Alabama since 1976. The agency provides skilled nursing, physical therapy, occupational therapy, speech therapy, medical social services, and home health aide visits in the home.

The agency holds a CMS quality star rating of 3.5 of 5 stars. Reviews are mixed regarding care quality and responsiveness. Some reviewers reported that staff provided attentive, family-like care and helped clients regain mobility, while others expressed frustration with the agency's response to urgent situations. Families differ in their assessments of whether the agency adequately addressed their relatives' needs.

Types of Care at Southeast Alabama HomeCare

At-Home CareHome Health

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Reviews of Southeast Alabama HomeCare

4.3overall · 6 ratings combined

4.3★ on Google (6)

Mike Jones

Sep 2023

via Google ↗ · Report

They took amazing care of my grandfather! Had him walking again in just a few weeks! Highly Recommended!

Annie Shaffer

Aug 2022

via Google ↗ · Report

They provided great service for my mother-in- law as if she was their own family member! Kaylee Hatcher is the best she truly cares for her patients and was a blessing to us all!! Hope Holland was caring and wonderful as well! They both gave great care and was always there when we needed them.

Melissa Vanherwaarden

Nov 2020

via Google ↗ · Report

My father is under the care of Southeast. They are horrible. Call because you have an emergency and they tell you to go to hospital where you were just discharged from. So exactly what do they do...oh Nothing

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By submitting, you're okay with us and Southeast Alabama HomeCare reaching out by phone, email or text.Always free for families. You choose which agencies hear from you, and we never rank agencies by what they pay us. An agency we introduce you to pays us a flat fee for the introduction, whether or not you hire them, never you. Those agreements are our only tie to the agencies we list. If an agency stops meeting our qualifications, for example its licence lapses, we stop listing it as an option. How we work · FAQ

Medicare Quality of Care

Southeast Alabama HomeCare is a Medicare-certified home health agency (certified since 1976). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.

Quality of patient care

3.5 / 5

Medicare star rating

Services offered

  • Skilled nursing
  • Physical therapy
  • Occupational therapy
  • Speech therapy
  • Medical social services
  • Home health aide

What patients say

5.0 / 5 patient survey rating

  • Would definitely recommend the agency80%US 79%
  • Rated their overall care 9 or 10 out of 1092%US 85%
  • Care was given in a professional way91%US 89%
  • The team communicated well89%US 86%
  • The team discussed medicines, pain and home safety89%US 82%

145 completed patient surveys, 27% response rate.

Hospital outcomes

  • Discharged to the community88%US 80%Better than
  • Readmitted to hospital after discharge (30 days) (lower is better)4%US 4%Same as
  • Preventable hospital visits during care (lower is better)9%US 11%Same as

How patients did

  • Care started within 2 days of referral98%US 94%
  • Patients got better at walking or moving around90%US 83%
  • Patients got better at getting in and out of bed91%US 83%
  • Patients got better at bathing92%US 86%
  • Patients' breathing improved95%US 85%
  • Patients got better at taking medications correctly89%US 81%
  • Patients who had a fall with major injury (lower is better)0%US 1%
  • Patients with new or worsened pressure ulcers (lower is better)0%US 0%
  • Discharge function score met or exceeded expectations66%US 61%

Service area

Southeast Alabama HomeCare reports serving 21 ZIP codes, including Ozark, Ariton, Black, Brundidge, Chancellor, Coffee Springs, Daleville, Elba, Enterprise, Geneva and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.

Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 017016. National figures are the average across all certified agencies.

Frequently Asked Questions

What types of care does Southeast Alabama HomeCare offer?

Southeast Alabama HomeCare offers At-Home Care and Home Health.

Where is Southeast Alabama HomeCare located?

Southeast Alabama HomeCare is located at 804 Glover Ave in Enterprise, Alabama.

What do families say about Southeast Alabama HomeCare?

Southeast Alabama HomeCare carries a 4.3 out of 5 rating from 6 Google reviews. Most reviewers praise the staff's personal, family-like care, though one report describes a troubling experience during a medical emergency. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

Does Medicare cover care from Southeast Alabama HomeCare?

Yes. Southeast Alabama HomeCare is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 3.5 out of 5 stars.

Do I need a referral to use Southeast Alabama HomeCare?

For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.

How can families visit Southeast Alabama HomeCare?

Submit the Request Information form on this page, or contact Southeast Alabama HomeCare directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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Nearby Communities

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