MyLivingChoice

Shores Nursing And Rehab Center

220 Ninth Street

2.8(36 ratings)

Shores Nursing And Rehab Center, photo 11 / 3

Quick Facts

Total units
120
Medicare rating
1 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
120
Licensed capacity
Licensed for up to 120 residents

What Families Think

Reviews for Shores Nursing And Rehab Center are sharply mixed, with one family praising rapid rehabilitation progress and strong communication, while multiple others describe serious concerns about cleanliness, staff attitude, and delayed medical response. The community's 2.8 rating out of 36 Google reviews reflects this inconsistency in care quality.

The Good

  • Staff helped bedridden resident regain mobility quickly
  • Praised for clear communication with families
  • Some nurses described as kind and caring

The Bad

  • Multiple reports of strong urine odor and dirty conditions
  • One report of delayed hospital transfer despite infection and pain
  • Several mentions of low staff morale and poor attitudes
  • One report of soiled linens and neglected wound care

AI-generated from reviews and community data.

Shores Nursing And Rehab Center is a senior living community in Port Saint Joe, Florida offering Skilled Nursing / Long Term Care. Amenities include Housekeeping, Emergency Call System and Wheelchair Accessible. Families rate it 2.8 out of 5 across 36 reviews.

About Shores Nursing And Rehab Center

Shores Nursing And Rehab Center is a skilled nursing / long term care community in Port Saint Joe, Florida. The community is licensed for up to 120 residents.

Families rate Shores Nursing And Rehab Center 2.8 out of 5 based on 36 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care at Shores Nursing And Rehab Center

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Wheelchair Accessible

Community Amenities

  • 24-Hour Staff
  • Housekeeping
  • Medication Management

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Reviews of Shores Nursing And Rehab Center

2.8overall · 36 ratings combined

2.8★ on Google (36)

Jennifer Grove

Jun 2026

via Google

I am a DoorDash and I’ve had to take a few orders to clients that live in this home. I cannot believe that this home is even allowed to be open. The urine smell is so horrible that your eyes start watering and your nurse your nose starts burning immediately I don’t understand where the administrator is or anything like that. Why adult services have not been called if anyone has a patient living in that house that is your family member I don’t know why you continue to let them live there.

Alysabeth Wilson

Apr 2026

via Google

This facility got my 78 year-old husband in, extremely short notice for them. When he arrived, he was bedridden and unable to do very much for himself. Within 10 days they had him up and walking, moving around on his own, feeding himself and many other things. While it is not the most upscale facility that I have seen, it is clean, the residents are clean, and seemed to be fairly happy considering where they are at. The staff is excellent communicating with me his needs and anything that I may do that could assist them with his care. I am grateful to have such a good communication with a facility.

Susan Vidro

Mar 2026

via Google

My brother is currently there 2026 . The administration and the care of the clients are not dealt with in a timely manner. WARNING do not put your family members there because they are subject to being over looked. You must be on top of the administration and director of nursing.

Brenda Parker

Mar 2026

via Google

Place needs cleaned. Some of the nurses are very nice and helpful and caring and some have a chip on their shoulder and are not happy at all. They complain in front of their patients. The food there sucks and you can tell they are on a very low budget.

PRISCILLA GIDDENS

Dec 2025

via Google

This place is one of the worse facilities I’ve ever visited in my life. The staff appeared to be very nice and friendly until my brother needed to be taken back to the hospital. The room he was in was very small, filthy, and outdated. He was put in a crank bed. You know the ones that has the crank lever at the bottom of the bed. There was urine in a urinal on his dinner table that needed to be dumped out, bed linen was absolutely soaked with pus and blood from an open wound he got from another hospital. It wasn’t fresh pus and blood either. It appeared to be from at least two days ago. He was hurting and in so much pain. He asked to go to the hospital and he was told no, you’re good. I called several times demanding that he be taken to the hospital. The nurse had a nerve to ask me why do he needs to go!!!!! I immediately informed that he needs to go and if they don’t call the ambulance, I will. The nurse went to my brother’s room with a nasty attitude asking why does he need to go to the hospital. My brother repeatedly told her that he was sick and wasn’t feeling well. Three calls to them later my brother was finally taken to the hospital. The staff had a nerve to take the blanket off of my brother’s room as he was being taken to the ambulance. One of them had a nerve to say, oh he’ll be back. No Hell he won’t be. Sad to say, my brother is admitted in the hospital with two bad infections. One from the open wound and a UTI. The doctor told him that it was a good thing he came to the hospital when he did. This place is the last place on earth that I would ever send my family members. I am so glad God sent me four and a half hours away to check on him. My God have mercy on this place, the patients there, and the staff!

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Government Inspection History

8 inspection visits in the last three years, 51 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

May 4, 2026Health Complaint3 citations
  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jun 25, 2026

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 25, 2026

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 25, 2026

Dec 8, 2025Health Complaint1 citation
  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 9, 2026

May 8, 2025Fire Safety StandardHealth Standard17 citations
  • Address subsistence needs for staff and patients.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 16, 2025

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 23, 2025

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 23, 2025

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 23, 2025

  • Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 23, 2025

  • Provide safe, appropriate dialysis care/services for a resident who requires such services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 23, 2025

  • Ensure that residents are free from significant medication errors.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 23, 2025

  • Develop and implement policies and procedures for flu and pneumonia vaccinations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 23, 2025

  • Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 23, 2025

  • Provide bedrooms that don't allow residents to see each other when privacy is needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 23, 2025

  • Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 16, 2025

  • Install corridor and hallway doors that block smoke.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 16, 2025

  • Properly select, install, inspect, or maintain portable fire extinguishes.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 16, 2025

  • Meet other general requirements that are deficient.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 16, 2025

  • Honor the resident's right to organize and participate in resident/family groups in the facility.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 23, 2025

  • Ensure proper usage of power strips and extension cords.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 16, 2025

  • Have restrictions on the use of portable space heaters.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 16, 2025

Oct 31, 2024Health Complaint1 citation
  • Observe each nurse aide's job performance and give regular training.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 1, 2024

Aug 12, 2024Health Complaint7 citations
  • Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Sep 17, 2024

  • Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Sep 17, 2024

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Sep 17, 2024

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Sep 17, 2024

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Sep 17, 2024

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 17, 2024

  • Have an agreement with an approved laboratory to obtain services, if on-site laboratory services aren't provided.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 17, 2024

Feb 2, 2024Fire Safety StandardHealth ComplaintHealth Standard19 citations
  • Keep all essential equipment working safely.

    Severity L of L: immediate jeopardy, widespreadFound during a complaint inspectionCorrected Mar 24, 2024

  • Administer the facility in a manner that enables it to use its resources effectively and efficiently.

    Severity L of L: immediate jeopardy, widespreadFound during a complaint inspectionCorrected Mar 24, 2024

  • Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

    Severity L of L: immediate jeopardy, widespreadFound during a complaint inspectionCorrected Mar 24, 2024

  • Provide and implement an infection prevention and control program.

    Severity L of L: immediate jeopardy, widespreadFound during a complaint inspectionCorrected Mar 24, 2024

  • Include as part of its infection prevention and control program, mandatory training that includes written standards, policies, and procedures for the program.

    Severity L of L: immediate jeopardy, widespreadFound during a complaint inspectionCorrected Mar 24, 2024

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Mar 24, 2024

  • Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

    Severity G of L: actual harm, isolatedCorrected Mar 24, 2024

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Mar 24, 2024

  • Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 24, 2024

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Mar 24, 2024

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Mar 24, 2024

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Mar 24, 2024

  • Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 24, 2024

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 24, 2024

  • Assist a resident in gaining access to vision and hearing services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 24, 2024

  • Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 24, 2024

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 24, 2024

  • Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 24, 2024

  • Install corridor and hallway doors that block smoke.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 10, 2024

Aug 1, 2023Infection ControlNo citations
Aug 31, 2022Fire Safety StandardHealth Standard3 citations
  • Address subsistence needs for staff and patients.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 15, 2022

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 30, 2022

  • Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 30, 2022

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Shores Nursing And Rehab Center offer?

Shores Nursing And Rehab Center offers Skilled Nursing / Long Term Care.

Where is Shores Nursing And Rehab Center located?

Shores Nursing And Rehab Center is located at 220 Ninth Street in Port Saint Joe, Florida.

What do families say about Shores Nursing And Rehab Center?

Reviews for Shores Nursing And Rehab Center are sharply mixed, with one family praising rapid rehabilitation progress and strong communication, while multiple others describe serious concerns about cleanliness, staff attitude, and delayed medical response. The community's 2.8 rating out of 36 Google reviews reflects this inconsistency in care quality.

How did Shores Nursing And Rehab Center do on recent health and safety inspections?

Shores Nursing And Rehab Center had 8 government inspection visits in the last three years, with 51 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Shores Nursing And Rehab Center?

Submit the Request Information form on this page to connect with Shores Nursing And Rehab Center and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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