ForestQueen
Sep 2025
Admissions department is extremely rude. Do not recommend. Would not send my worst enemy here.

CMS Care Compare
Reviewers of Shields Nursing Center in El Cerrito are largely critical, with a 2.5-star average across a small number of Google reviews. Complaints center on rude front-desk and admissions staff, inconsistent physician follow-up, and one serious report of a missed medication that led to a hospital readmission. A few reviewers noted the physical therapy program as a bright spot.
AI-generated from reviews and community data.
Shields Nursing Center Inc is a senior living community in El Cerrito, California offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 2.5 out of 5 across 11 reviews.
Shields Nursing Center in El Cerrito, California provides skilled nursing care and rehabilitation services. Since 1965, the facility has served residents of Contra Costa and Alameda counties with a focus on maximizing recovery, comfort, and choice through comprehensive medical and therapeutic programs.
The center offers specialized post-surgical care, intravenous therapy, tracheotomy care, pain management, and parenteral nutrition therapy. A wound care surgeon on staff provides clinical treatment for surgical incisions, pressure ulcers, diabetic wounds, and stasis ulcers. The facility also provides palliative care for residents in final stages of life, supported by nurses, social services, clergy, and hospice partnerships.
Shields operates a state-of-the-art rehabilitation program built around physical agent modalities including ultrasound, diathermy, electrical stimulation, and patterned electrical neuromuscular stimulation. The professional team of licensed, full-time geriatric therapists provides individualized physical therapy, occupational therapy, and speech therapy services up to six days a week. These specialists address orthopedic and neurological disorders, swallowing disorders, communication challenges, and activities of daily living such as feeding, bathing, dressing, and grooming.
The facility features a comprehensive care team including physicians, nurses, therapists, psychologists, dietitians, and social service personnel. Recreational activities include religious services, socials, movies, outings, music, exercise, games, and candlelight dining events. The dietary department provides nutritious meals with special therapeutic diets and alternative menu choices available.
Short-term respite care stays are available with a minimum one-week stay, providing families with caregiving breaks. The facility assists residents and families with transportation, financial questions, community referrals, and discharge planning to home or community settings. Individual and family psychological counseling is provided by referral.
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Help Me Choose2.5overall · 11 ratings combined
2.5★ on Google (11)
ForestQueen
Sep 2025
Admissions department is extremely rude. Do not recommend. Would not send my worst enemy here.
Karen Nierlich
Oct 2024
Staff was pleasant and caring. The one shining spot was the PT which went smoothly 7 days a week. However, my elderly father was not given one of his key medications for 10 days. This oversight caused him to get sick all over again and go back to the hospital. Furthermore, the staff doctor was inconsistent. We were disappointed when the doctor promised to return the next day and didn't return or call. He didn't return for several days and then only because my father called because he was worsening.
Azim Choudhry
Dec 2020
Negative 5 star! Bad management, intoxicated staff, not a safe place to leave your loved ones! This place should be investigated by the Department of Justice!
MarTaneya Purvis
Sep 2018
Just as good as any other shields nursing home.
Mads
May 2016
Rude staff stood at the counter for 10 mins and they Didn't ask if we needed help or anything and when I asked for a pen they whispered in each other's ears as if it was not obviously enough.
Shields Nursing Center Inc offers Skilled Nursing / Long Term Care.
Shields Nursing Center Inc is located at 3230 Carlson Boulevard in El Cerrito, California.
Reviewers of Shields Nursing Center in El Cerrito are largely critical, with a 2.5-star average across a small number of Google reviews. Complaints center on rude front-desk and admissions staff, inconsistent physician follow-up, and one serious report of a missed medication that led to a hospital readmission. A few reviewers noted the physical therapy program as a bright spot.
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